Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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See what reviewers are saying
Solomon was very helpful and gave me a good offer .He explained the deal into details and I switched from my old provider to three. I will highly recommend this store .
Company replied
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more
Company replied
I popped into store today and was seen by Darren who assisted brilliantly, especially given the few issues I presented him with. He was honest, helpful and friendly. A fantastic experience.
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
160 reviews
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Tommy has been a perfect help for me…
Tommy has been a perfect help for me and my family thank you
8 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Gita, thank you for sharing your experience. We are glad to hear that Tommy looked after you and your relatives so well during your visit.— Three Social Media Team
Tommy was a great help with my new…
Tommy was a great help with my new phone, very paitent thank you
8 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Atkinson, thank you for sharing your experience. We are glad to hear that Tommy took the time to guide you through your upgraded device and get everything set up comfortably.— Three Social Media Team
Solomon
Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this branch to my friends and colleagues.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Thandeka, we’re glad Solomon took the time to explain everything clearly and help with all your questions during your visit. – Three Social Media Team
The customer services today is great i…
The customer services today is great i really do appreciated all thanks to Solomon
7 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Aminata. We are glad to hear that you had such a positive experience with our customer services today. Thank you for recognizing Solomon for providing great care with your request.— Three Social Media Team
Solomon was very helpful and gave me a…
Solomon was very helpful and gave me a good offer .He explained the deal into details and I switched from my old provider to three. I will highly recommend this store .
7 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks a ton for your review, Susan! 🎉 Solomon really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Solomon attended to me
Solomon attended to me, I had a great customer experience, he explained the product to me, the way I could understand, and I ended up making my choice.
4 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you so much, David! 🎉 We’re delighted Solomon could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Imran did helped me on choosen the…
Imran did helped me on choosen the right deal for me I appreciate his help good customer service nice one.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hello Hector, it’s good to know Imran supported you in picking the right plan. Thank you for sharing your experience. - Three Social Media Team
Solomon was friendly and helpful
Solomon was friendly and helpful. A kind person and shows love and a smily face towards me as his customer.
Thank you.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Omot, thank you for checking in about your experience with Solomon. We are delighted that his warm personality, cheerful attitude, and genuine care made you feel so valued during your visit. — Three Social Media Team
Simple sale
31 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
This made our day 🌈 Nathan. We’re pleased the process was handled with ease and care 🌼
- Three Social Media Team
Lovely staff happy to help
Lovely staff happy to help, Solomon the costomer advisor who help me today has realy professional. Thank you very much.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Ana, thank you for the wonderful 5 star review! We’re delighted to hear that our team and Solomon provided such outstanding support.
Three Social Media Team
Reply from Three UK - 3Store Stockton II
Hi Georgia, thank you for sharing this lovely 5⭐ review. We’re really pleased to hear Soloman made your experience so positive. We appreciate you taking the time to let us know.
Three Social Media Team
Imran Stockton branch - amazing
I visited the Stockton store in order to get a sim only contract. I was in and out in less than 15 minutes, and I also got a very good deal. Imran dealt with it and he was amazing. Great service and a credit to your business.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Reece,
Your review means a lot. Knowing Imran delivered such an excellent experience reflects exactly what we aim for in every store visit. Thanks for choosing us.
– Three Social Media Team
Dealt with Charley who was extremely…
Dealt with Charley who was extremely knowledgeable, helpful, friendly and professional. Would highly recommend.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
What a sweet 5 star rating, Julie! Charley is truly exceptional, and we’re so happy to know he made everything right for you. Thank you for your loyalty! ☺️ — Three Social Media Team
I recently upgraded my phone at the…
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received.
From the moment I walked in, the team were friendly, welcoming, and incredibly helpful. They took the time to listen to what I needed, explained all of my options clearly, and helped me find the best phone possible within my budget. At no point did I feel pressured into buying something more expensive – their advice was honest, knowledgeable, and tailored to what was right for me.
The whole experience was smooth, professional, and stress-free. It's refreshing to receive such excellent customer service these days.
A huge thank you to everyone at the Three Store in Stockton. I would highly recommend them to anyone looking for a new phone or honest, friendly advice!
17 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Sidika 😊 Thank you for the wonderful recommendation and for highlighting our team's friendly service.
It is wonderful to know you felt well-supported, and we hope you thoroughly enjoy exploring your brilliant new phone.
—Three Social Media Team
5 star service from tommy
5 star service from tommy, extremly helpfull and could not do enough for you as in setting up phone and backup from old phone. Cannot praise him enough, many thanks
23 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. - Three Social Media Team
I popped into store today and was seen…
I popped into store today and was seen by Darren who assisted brilliantly, especially given the few issues I presented him with. He was honest, helpful and friendly. A fantastic experience.
22 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for the 5⭐ review! We're thrilled Darren gave you great service and friendly guidance at the store. – Three Social Media Team
Reply from Three UK - 3Store Stockton II
Hey John, thank you for the 5⭐ review. We’re thrilled to know Charley made your experience seamless.
Three Social Media Team
Charles was so helpful and friendly
Charles was so helpful and friendly
18 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi there, it’s wonderful to know Charles gave you such great support. Thanks for your lovely feedback 😊
Three Social Media Team
Solomon was so helpful..good customer…
Solomon was so helpful..good customer service
15 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
That's impressive, Maria. We're super happy to hear that Solomon gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Stockton Three Store
Solomon was incredibly helpful and informative, he made the experience very easy and simple. Very friendly and nice members of staff, would recommend the Stockton Three store
14 July 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Madeleina, we’re really glad to hear Solomon supported you so well and made your visit smooth. It’s great to know the Stockton team left such a positive impression. Thank you for sharing this! 😊
— Three Social Media Team
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