Three UK - 3Store Warrington Reviews 

274
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more

Company replied

Rated 5 out of 5 stars

Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more

Company replied

Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(274)

31,792 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clare was really helpful and friendly…

Clare was really helpful and friendly and has very good sales skills. She is very happy and nice and nows what she is on about x

18 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Christine, it’s great to hear Clare was friendly, knowledgeable, and made everything easy to understand. Creating a positive and confident experience is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Good experience

Retish was very friendly and positive. Thank you for his serving.

17 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Petya, it’s great to hear you had a positive experience. We’re glad Retish made you feel welcome and well looked after. -Shivam

Rated 5 out of 5 stars

Clare was very helpful to myself and my…

Clare was very helpful to myself and my mum today. We had few things to talk about and she helped with everything. Great service today

16 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Laura! We are thrilled that Clare looked after you and your mum so well. It is wonderful to know that each of your requirements was handled with such care and attention today. -Kishan

Rated 5 out of 5 stars

Great customer service

Claire was really helpful and lovely, great customer service

16 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Conroy! We're glad Claire provided such a kind and effective experience. It’s great knowing you felt well looked after. Thanks for the wonderful feedback! -Suhaas

Rated 5 out of 5 stars

Thanks Rachel

I was looked after by Rachel who did a great job sorting out my new phone and the best plan to suit it. Very professional, friendly and helpful.

Thank you!

16 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Simon! It's brilliant to hear that Rachel provided such top-tier support by tailoring the perfect setup for your latest device. We're thrilled she made the whole experience so seamless and welcoming for you! -Kishan

Rated 5 out of 5 stars

Fantastic service and customer care

Fantastic service and customer care.
Racheal couldn’t do enough to help us. We are not techno savvy. So the help was great

15 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Andrew, it’s brilliant to hear how smoothly Racheal supported you during your visit. Her patience and clear guidance really made things easier, and we’re grateful you took the time to share this with us. -Manavata

Rated 5 out of 5 stars

Fab customer service from Clare.

We have been served by Clare before and she goes above and beyond and answered all of our questions and was so patient sorting all of our enquiries for us. We got an amazing deal for my husband and sons' phones and contract

15 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there, We’re really happy to hear Clare was able to support you with patience and care. It’s great to know she helped you secure amazing deals for your husband and sons’ phones. 🥰 -Ayesha

Rated 5 out of 5 stars

I was very pleased at my visit to 3

I was very pleased at my visit to Warrington 3 shop .. ( Widnes shop has just closed and we are diverted to Warr)
. The lady rep, Clare , dealt with my big problem very efficiently - and to be fair her input was excellent . Totally recc them to you . 5 star .
My 6700 followers on Tripadvisor know my reviews are unbiased and I have no connection with either company.

15 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Wow, Thomas! 🎉 It’s wonderful to hear that Clare made your experience seamless at our Warrington branch. Thank you for taking the time to leave an incredible 5⭐ review! -Veronica

Rated 5 out of 5 stars

My experience by saad

My experience by saad
Was professional, with patience on how I understood everything and learned from processing .he was very quick and explained everything to me very good and very satisfied 😊 .

14 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Wow, Lorraine! It feels incredible to know Saad made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Great experience

Great experience. I need advice on which phone had the best canera and Rachel was really helpful and helped me find the best option and a great deal

13 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Michelle, we're so pleased Rachel could assist you and set you up with the right offer. Thank you for your amazing feedback 😊 -Maryalex

Rated 5 out of 5 stars

Rachel - Warrington Store

Dealt with Rachel at the Warrington store and she was incredible, so kind, so patient and understanding! She went above and beyond the call of duty with outstanding customer service. One of the most pleasant experiences I have had within a phone provider. My phone has been stolen and came into the store upset and she reassured me everything was going to be okay with the current circumstances. Would recommend to friends and family and anyone who needs help or a new phone contract.

13 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Paula, thank you for such a fantastic review 🌟 It’s wonderful to hear that Rachel at our Warrington store delivered such a reassuring and positive experience. We’re delighted she made such a positive difference and truly appreciate your recommendation. -Samad

Rated 5 out of 5 stars

We called into the Three mobile store…

We called into the Three mobile store in Warrington today as my partner purchased a new Honor 400 phone and wasn’t sure on how to transfer all the apps from the old mobile phone. Claire greeted us both straight away and spent well over an hour dealing with us as did everything step by step and explained everything she was doing during the process. Claire was amazing throughout, very polite and professional. We left the store with a brand new phone and all the apps on it working perfectly! We would recommend this store in Warrington, even all the other staff were very helpful and friendly too! 10/10 👌🏻

12 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there! Phone sorted and smiles all around! Claire truly nailed it, and we’re thrilled you had such a great experience. Feedback like this isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. And hearing that you’d recommend our Warrington store is the ultimate compliment. Wishing you a day as wonderful as your feedback made ours! -Ashifa

Rated 5 out of 5 stars

Ritesh very helpful

Ritesh very helpful, friendly and informative, he made our visit very pleasurable.

10 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks, Joyce. Ritesh will be really happy to hear this. It’s great to know he made your visit enjoyable and supported you so well. -Ayesha

Rated 5 out of 5 stars

Ritesh very helpful

Ritesh very helpful, friendly and informative, he made our visit very pleasurabl

10 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi David. We’re thrilled to know Ritesh turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very helpful service today upgradimg my…

Very helpful service today upgradimg my phone
Extremely helpful and knowledgeble whilst explaining phones and tarrifs to me
5 star

6 April 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for sharing your thoughts Owyn! We’re delighted to hear that your upgrade went so smoothly and that our team guided you clearly through all the options. -Afaq

Rated 5 out of 5 stars

Rachel was absolutely lovely found me a…

Rachel was absolutely lovely found me a great deal
Thanks so much I’m so grateful

31 March 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

When great deals meet great care, that’s the sweet spot! We’re delighted Rachel could make it happen for you, Colette. We hope your day is as amazing as the experience you had with us! -Ashifa

Rated 5 out of 5 stars

Quick service

Quick service. Excellent service of Saad very efficent.

29 March 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for your feedback, Mark! We’re glad you had a great experience, and Saad will be pleased to hear his service made an impact. Hope to see you again soon! -Kishan

Rated 5 out of 5 stars

Hannah at 3 Golden Square was very…

Hannah at 3 Golden Square was very patient and explained the whole process thoroughly. Couldn't be happier with the customer service. Highly recommend Three mobile

27 March 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Munashe, it’s brilliant to hear Hannah looked after you so well! Ensuring everything is crystal clear and providing that level of care is exactly what we aim for. We’re delighted we could exceed your expectations and truly appreciate the kind recommendation. -Kishan

Rated 5 out of 5 stars

I visited my local Three store to upgrade me phone and contract

I visited my local Three store to upgrade my contract, the Assistant Rachel was very informed and helpful. She made the process easy and was happy to deal with me changes I kept making. I would definitely recommend!

27 March 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for sharing your experience, Andrew. It’s fantastic to hear how smoothly everything went and how well Rachel supported you throughout your visit. Her patience and expertise clearly made the whole transition feel effortless. We’re thrilled she left such a strong impression and truly appreciate your recommendation. -Manavata

Rated 5 out of 5 stars

Everyone is always so friendly

Everyone is always so friendly, helpful and informative. Claire and the team are brilliant!

26 March 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Yay 🎉 Kate, we love hearing this. We’re thrilled that Claire and the team consistently deliver an experience that feels welcoming, helpful, and easy to understand. That’s exactly the standard we aim for. Here’s to great things ahead ❤️ -Arvind

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look