I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more
Company replied
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I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more
Company replied
Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more
Company replied
Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more
Company replied
I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom
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Clare was really helpful and friendly and has very good sales skills. She is very happy and nice and nows what she is on about x

Reply from Three UK - 3Store Warrington
Retish was very friendly and positive. Thank you for his serving.

Reply from Three UK - 3Store Warrington
Clare was very helpful to myself and my mum today. We had few things to talk about and she helped with everything. Great service today

Reply from Three UK - 3Store Warrington
Claire was really helpful and lovely, great customer service

Reply from Three UK - 3Store Warrington
I was looked after by Rachel who did a great job sorting out my new phone and the best plan to suit it. Very professional, friendly and helpful.
Thank you!

Reply from Three UK - 3Store Warrington
Fantastic service and customer care.
Racheal couldn’t do enough to help us. We are not techno savvy. So the help was great

Reply from Three UK - 3Store Warrington
We have been served by Clare before and she goes above and beyond and answered all of our questions and was so patient sorting all of our enquiries for us. We got an amazing deal for my husband and sons' phones and contract

Reply from Three UK - 3Store Warrington
I was very pleased at my visit to Warrington 3 shop .. ( Widnes shop has just closed and we are diverted to Warr)
. The lady rep, Clare , dealt with my big problem very efficiently - and to be fair her input was excellent . Totally recc them to you . 5 star .
My 6700 followers on Tripadvisor know my reviews are unbiased and I have no connection with either company.

Reply from Three UK - 3Store Warrington
My experience by saad
Was professional, with patience on how I understood everything and learned from processing .he was very quick and explained everything to me very good and very satisfied 😊 .

Reply from Three UK - 3Store Warrington
Great experience. I need advice on which phone had the best canera and Rachel was really helpful and helped me find the best option and a great deal

Reply from Three UK - 3Store Warrington
Dealt with Rachel at the Warrington store and she was incredible, so kind, so patient and understanding! She went above and beyond the call of duty with outstanding customer service. One of the most pleasant experiences I have had within a phone provider. My phone has been stolen and came into the store upset and she reassured me everything was going to be okay with the current circumstances. Would recommend to friends and family and anyone who needs help or a new phone contract.

Reply from Three UK - 3Store Warrington
We called into the Three mobile store in Warrington today as my partner purchased a new Honor 400 phone and wasn’t sure on how to transfer all the apps from the old mobile phone. Claire greeted us both straight away and spent well over an hour dealing with us as did everything step by step and explained everything she was doing during the process. Claire was amazing throughout, very polite and professional. We left the store with a brand new phone and all the apps on it working perfectly! We would recommend this store in Warrington, even all the other staff were very helpful and friendly too! 10/10 👌🏻

Reply from Three UK - 3Store Warrington
Ritesh very helpful, friendly and informative, he made our visit very pleasurable.

Reply from Three UK - 3Store Warrington
Ritesh very helpful, friendly and informative, he made our visit very pleasurabl

Reply from Three UK - 3Store Warrington
Very helpful service today upgradimg my phone
Extremely helpful and knowledgeble whilst explaining phones and tarrifs to me
5 star

Reply from Three UK - 3Store Warrington
Rachel was absolutely lovely found me a great deal
Thanks so much I’m so grateful

Reply from Three UK - 3Store Warrington

Reply from Three UK - 3Store Warrington
Hannah at 3 Golden Square was very patient and explained the whole process thoroughly. Couldn't be happier with the customer service. Highly recommend Three mobile

Reply from Three UK - 3Store Warrington
I visited my local Three store to upgrade my contract, the Assistant Rachel was very informed and helpful. She made the process easy and was happy to deal with me changes I kept making. I would definitely recommend!

Reply from Three UK - 3Store Warrington
Everyone is always so friendly, helpful and informative. Claire and the team are brilliant!

Reply from Three UK - 3Store Warrington
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