Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
Company replied
Location
Switch locationUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
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See what reviewers are saying
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
Company replied
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
Company replied
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more
Company replied
Company details
About Three UK - 3Store Wellingborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
- 01933274711
4.9
Excellent
208 reviews
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It was horrible horrible company I ever…
It was horrible horrible company I ever register, no one can help me here , just pass the call one to each other and make an excuse and not sorted out properly. Ive a big regret to join 3 . I’m not going to recommend to anyone and I deserve compensation for my discomfort and rude and annoying customer service
26 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Priyanka, we're sorry to hear about your experience. We can understand how disappointing it must be when you're trying to get help and feel your concerns haven't been resolved despite contacting us multiple times.
If you'd like your concerns to be reviewed further, please contact our Customer Relations Team here: https://bit.ly/3uJlOrF. They'll be able to review the support you've received, the concerns you've raised, and any complaint already logged on the account. The team will be happy to take a closer look and make sure your concerns are fully reviewed.
- Three Social Media Team
Adrian and Sunny have been…
Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
23 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Your shout‑out is WOW ✨ We're pleased that Adrian and Sunny navigated such a complex request with skill and care, bringing everything together so efficiently 🌟
- Three Social Media Team
Have been attended by a customer…
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
23 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Your shout‑out is WOW, Leah ✨ We're delighted that Sunny's expertise and insight continue to help you find the options that suit you best. Your recommendation says it all 💙
- Three Social Media Team
Alina was amazing sorted out my issue…
Alina was amazing sorted out my issue so quickly and always has amazing customer service !!
21 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for sharing your experience, James. We’re pleased to hear Alina handled everything with great efficiency and provided such professional support. 🙌 — Three Social Media Team
I was verry satisfied with the service
I was verry satisfied with the service. ALINA was verry kind and welcoming. Explained everything verry clear.
21 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Edgaras, we’re pleased your experience was a positive one. The thoughtful support and clear explanations provided by Alina helped create a comfortable interaction. — Three Social Media Team
Fabulous staff.Really helpful and wel…
Fabulous staff.Really helpful and wel informed29.8.26
19 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for sharing this, Fred. We’re pleased to hear the team provided clear support and made your visit a positive one. Your feedback is appreciated.
— Three Social Media Team
Adrian was awesome
Adrian was awesome, very professional and very knowledgeable. I came away with a great phone ans contract
17 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Love hearing this, Gemma! Adrian made sure everything was clear and helped you walk away with a great phone and contract. Really appreciate your message.
Three Social Media Team
Very nice and welcoming great service…
Very nice and welcoming great service and the environment felt informal and casual but still professional, I had a great customer journey with Maria very attentive and knowledgeable
17 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for sharing this amazing 5⭐ review, Nephela! We’re delighted Maria made your visit feel relaxed, welcoming, and well supported. Your feedback truly means a lot to us.
— Three Social Media Team
Customer Service Personified
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
17 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for sharing this amazing 5⭐ review, Stephen! It’s wonderful to hear Alina supported you with such genuine care from start to finish. Her natural warmth clearly made your experience feel effortless and enjoyable.
— Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hey Richard! Maria is truly our champ. 🌟 Thank you so much for sharing the love, and we look forward to serving you again! — Three Social Media Team
Wonderful experience by Christy
Wonderful experience by Christy. She has been really helpful
6 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
That’s brilliant, Lynne! We’re glad to hear you had such a wonderful experience with Christy. It’s lovely to know she guided you through everything so clearly. 😊 – Three Social Media Team
Best in-store customer service
The sales attendant Sunny delivered amazing in-store customer service. He was very attentive to my needs and provided a variety of options that were better suited to me, not to mention cost effective. In the end I walked out very satisfied with the friendly, experienced and knowledgeable service I received.
5 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, thank you for sharing your experience. We’re delighted to hear Sunny offered such attentive support and helped you find options that suited your needs. It’s wonderful to know you left the store feeling confident and well looked after.
– Three Social Media Team
Thank you guys for your hospitality
Thank you guys for your hospitality, and your services are amazing ,
4 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, we're pleased to hear that our staff made your day! 🎉 Thank you for the amazing 5⭐ review. – Three Social Media Team
They are grt people and very friendly
They are grt people and very friendly . Also they get the job good.
4 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Ndumiso, we're really glad our team made a great impression 😊 Thanks so much for sharing your experience.
-Three Social Media Team.
Very good customer experience
2 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for taking the time to leave a 5⭐ review, Shane. We're glad to hear you've had a great experience. – Three Social Media Team
Great experience with Adrian today
1 August 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
This made our day 🌈 Jaroslaw. We’re overjoyed Adrian earned such wonderful praise 🌟
- Three Social Media Team
The best manager Alina
31 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Vasilica, we’re glad to hear that your experience with manager Alina was excellent, and your feedback truly means a lot to us. - Three Social Media Team
Sunny deserved a payrise for sure
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available.
This time, we bought a new phone for my mum, and she specifically asked me to leave this feedback because she was so impressed. Sunny was patient, professional, and incredibly helpful throughout the whole process. He explained everything clearly and made sure we chose the best option for our needs.
The customer service was truly outstanding from start to finish. Thank you, Sunny, for always providing such a fantastic experience. We highly recommend you to anyone looking for honest advice and exceptional service!
28 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you so much for this beautiful feedback, Viktorija. We're absolutely delighted to hear about the top-tier care you and your mother received. Sunny truly embodies the high standards we strive for, and it's wonderful to know he provided such patient guidance. 😇 - Three Social Media Team
Fantastic servive
20 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you, Adrian, for your 5 star review. We’re delighted to hear you had a wonderful experience. Have an awesome day.
Christy is very helpful with sorting…
Christy is very helpful with sorting out my contracts
19 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Lovely to hear this, Norbert. Christy’s care and attention clearly made the process smooth for you. Thanks for letting us know.
Three Social Media Team
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