We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent custo... See more
Company replied
Location
Switch locationUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
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See what reviewers are saying
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the... See more
Company replied
Christy really helped me - she found me the cheapest and most appropriate contract for me, she was so friendly and helpful thank you so much!
Company replied
Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment... See more
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Company details
About Three UK - 3Store Wellingborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
- 01933274711
4.9
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good customer service
Good customer service. Clarity in all explanations. Great assistance and patience
11 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for sharing your feedback, Dina. We’re really glad the service felt clear, supportive and patient throughout. Your experience means a lot to us.
— Three Social Media Team
Christy and Alina were so helpful and…
Christy and Alina were so helpful and lovely! Thanks for your help!
11 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, thanks for the 5⭐ review. It’s wonderful to hear that Christy and Alina provided you with such great support.
Three Social Media Team
Very happy with the service as always
Very happy with the service as always. Sunny always helpful and never hide good offers. 10/10
10 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Viktorija! It’s great to know Sunny consistently provides such strong support and is always transparent with the deals. Thank you for the review. – Three Social Media Team
Help with contract
Christy really helped me - she found me the cheapest and most appropriate contract for me, she was so friendly and helpful thank you so much!
8 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Amazing feedback, Megan. Christy always goes the extra mile, and we’re glad her support helped you get exactly what you needed. 🤗
— Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Thanks, Mădălin. Glad everything was handled so well and left you with a standout experience.
– Three Social Media Team
Christmas is very helpful and she…
Christmas is very helpful and she helped me transferring data.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Mariam! Thanks for your feedback, Christmas always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Maria was amazing
Maria was amazing. Showed real care and attention to what I needed. Her tech knowledge was also pretty good.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello, Isaac! We're so pleased to hear Maria make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team
Very helpful
Very helpful, couldn’t ask for anymore. Lovely staff member!!
2 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Alexander, we’re really glad your experience with our team was so positive. Thank you for your feedback. 😊
-Three Social Media Team.
i had a really good exprience
i had a really good exprience
Molly and Alina were really helpful
30 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for the review, Yeter. We’re glad your experience was positive and Molly and Alina offered great support.
– Three Social Media Team
Three has been always the best for me
Three has been always the best for me. Thank you. The office in Wellingborough especially the assistant manager Alina is specifically excellent, polite and professional. Well done
30 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello Sali, we’re happy to hear your visits have been great, and that Alina made things even better. Thanks for sharing your feedback. – Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hi Madeline. Thank you so much for your lovely review. We are absolutely thrilled to hear that Adrian looked after you so well and made your experience such a positive one.— Three Social Media Team
Experience with Molly-mae
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the service
28 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, we’re thrilled to hear that Molly-Mae delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hey Klaudiusz, you’ve just made our day! 🎉 We’re glad to hear your experience with Christy was remarkable. Wishing you a great day. — Three Social Media Team
Perfect customer service from Molly Mae…
Perfect customer service from Molly Mae today, helped me put loads
26 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Love this, Natasha 💫 We're thrilled that Molly Mae provided such spot-on and capable support 🌸
- Three Social Media Team
I purchased a new phone today
I purchased a new phone today , from my local Three in Wellingborough the process went very smoothly , i was assisted by Molly-Mae and she made me feel comfortable as I suffer from Anxiety
26 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for your kind words, Elisea! We’re happy to hear that Molly‑Mae delivered such supportive care and made the experience easier for you at our Wellingborough branch. 🌟 – Three Social Media Team
I have been on a contract with Three UK…
I have been on a contract with Three UK for a few years now. I am currently trying to get them to understand that my Android Pixel 9 pro is not able to call or receive calls. I've tried to explain to them in their Chat but it's AI , & doesn't " understand what my problem is. I managed to get "it" to allow a chat with an agent. They also could not understand why I. Am not able to make a call. They haven't been able to come up with a resolution for this problem. I went to the local shop & although they understood" eventually " that I was being truthful. They gave up trying to fix the phone there doesn't appear to be a direct phone number for them. I pay monthly & I'm thinking maybe if I cancel the DD , that might force them to do something about it.
23 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Noel,
Thank you for your loyalty over the years, we really do appreciate it. I understand how frustrating it must be not being able to make or receive calls on your Pixel 9 Pro.
As your network provider, we supply the service and sell the products, but any device‑related issues on Google Pixel phones need to be handled directly by Google, as they have the tools to diagnose and repair software or hardware faults on their devices.
Before you contact them, please try the steps below, as they often resolve calling issues on Pixel devices:
Reset your mobile network settings:
1. Go to Settings > System > Reset options
2. Tap Reset Mobile Network Settings (or Reset Wi‑Fi, mobile & Bluetooth)
Note: This will remove saved Wi‑Fi passwords, but it also clears any corrupted Three UK network certificates that may be causing the issue.
3. Restart your phone immediately after.
If the calling issue continues after this, please get in touch with us through our secure contact link, and we’ll run further checks on your account and network connection. Our support team is available during our standard operating hours, and we’ll be happy to help you move this forward.
As we can’t access accounts over Social Media, if you need help with anything related to your concern, please reach out to us through our Contact Us page here: https://bit.ly/3C43TKN. Our team is available Mon to Fri 8am to10pm, and Sat to Sun 9am to 8pm. So we can look into this properly for you. — Three Social Media Team
Both the store manager Adrian and the…
Both the store manager Adrian and the assistant Molly-Mae were superb in helping and advising me.
3 customer service in Wellingborough branch is outstanding.
23 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Andrew 😊.
Adrian and Molly Mae sound absolutely wonderful and it’s great to hear how well they supported you. Their effort clearly made your visit smooth and positive, and feedback like this truly means a lot. Thanks for sharing such a bright moment with us. -Kashish
Christy is so helpful and i am happy
22 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for sharing, 🎉 Mass! Christy clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
We had a great experience with Sunny…
We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent customer service made the whole process smooth and stress-free. Thank you, Sunny, for your outstanding support!
22 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey, Monik! We’re really glad to hear that Sunny made your visit such a positive experience. It’s wonderful to know he took the time to explain everything clearly and supported you through the whole process of choosing your SIMs and WiFi device. 😇 -Prabhjeet
Christy and maria is very helpful
18 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for the 5⭐ review, Dorel! We truly appreciate you sharing your experience, and it’s wonderful to hear that Christy and Maria provided you with outstanding care. -Neha
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