Really happy with the service! A lovely pleasent experience finding the right products. Visiting the store having no prior knowledge or full understanding of what I needed for my requirements, Sue wa... See more
Company replied
Location
Switch locationUnit 15, Green Oaks Shopping Centre, WA8 6UD Widnes, Midlands, GB
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Upon entering the store I was not too happy with my previous mobile phone provider. From the start, the staff member was very reassuring, professional and friendly. I came away with a deal I that... See more
Company replied
The advisors in store were incredibly helpful - they helped me find the best deal and contract for my parents phones. They went above and beyond, 10/10 friendly helpful staff! 2 phones sorted in less... See more
Company replied
Met Simon today at the Widnes store really great guy my husband was just wanting information on a sim only deal Simon listed and advised on different plans in an informative no pushy sales way. Hel... See more
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Company details
About Three UK - 3Store Widnes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15, Green Oaks Shopping Centre, WA8 6UD, Widnes, Midlands, United Kingdom
- 01514245863
4.8
Excellent
47 reviews
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Fantastic service
Friendly, fantastic advice and no hard sell. Best experience yet
12 March 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hi there, thanks for sharing. Great to hear the team were warm, gave clear guidance without pressure, and the visit really stood out. -Kishan
Ste was incredibly friendly and helpful…
Ste was incredibly friendly and helpful with every part of the process, would highly recommend to anyone visiting.
11 March 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Ben, thank you for sharing your experience. It’s great to hear how Ste created such a smooth and supportive visit, offering guidance that left a real impression. Feedback like yours highlights the dedication and care our team strives to deliver every day. -Manavata
Upgraded today really happy Ste in the…
Upgraded today really happy Ste in the Widnes store was so helpful plus got a new ipad in the deal
10 March 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Superb, Victoria. We’re delighted to hear that Ste in our Widnes store made your upgrade experience smooth and enjoyable. 😇 -Prabhjeet
Reply from Three UK - 3Store Widnes
Woohoo 🎉 Thrilled to hear Guy made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, George. -Arvind
Very good service
5 March 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Delivering outstanding service is what we strive for every day, and we’re glad we could make your visit memorable, Robert. -Ashifa
Efficient, Friendly & Knowledgeable!
The advisors in store were incredibly helpful - they helped me find the best deal and contract for my parents phones. They went above and beyond, 10/10 friendly helpful staff! 2 phones sorted in less than 45 minutes!
2 March 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Deanna, it’s great knowing the team’s dedication and friendly approach made the process seamless. Thank you for your valuable feedback. -Suhaas
Really happy with the service
Really happy with the service! A lovely pleasent experience finding the right products.
Visiting the store having no prior knowledge or full understanding of what I needed for my requirements, Sue was great and supportive in helping me work out what would work best!
26 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Love hearing this, Jen 💫 We're delighted that Sue provided such great support and got everything sorted during your visit, just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind
New phone
Bought a new phone today and the process was made super simple by Sue. We'll done and thankyou for your help.
23 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
That’s brilliant, Matt 😃 We’re glad Sue could help and make your phone purchase such a positive experience. ✨ -Shivam
Very helpful assistant (Simon)
Very helpful assistant (Simon). He managed to make savings for me
21 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hey Janet! Thanks for sharing this. We’re glad to hear you received such great support from Simon. -Afaq
Very friendly and very helpful
16 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Benjamin, thank you for the kind words. It’s great to know our team made such a positive impact. -Manavata
Probably the best Customer/ Sales experience I’ve had.
Upon entering the store I was not too happy with my previous mobile phone provider.
From the start, the staff member was very reassuring, professional and friendly.
I came away with a deal I that suits all my needs. I was considering dumping mobile phones and going back to smoke signals and pidgins!
Anyone shopping around for a Home Wi-Fi and a Sim deal combined, Three have by far the best deal available.
Along with staff who engage with customers, one cannot ask for more. 10/10
5 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Thank you so much for sharing this, Phil! We’re so glad the team turned things around for you from the moment you walked in and helped you find the right Home Wi‑Fi and SIM deal. 🙌 -Veronica
Sue was fantastic
Sue was fantastic, I had a hard issue to fix but she went through everything step by step and got it done.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
That’s great to hear, James! 🎉 Sue showed true dedication by guiding you through a challenging situation and making the whole experience feel effortless. Wishing you a wonderful day ahead! 🌟 -Manavata
Very informative about new products and…
Very informative about new products and advice
2 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hello George, we’re happy to hear that you had a great experience with us. Thank you for the review! -Neha
Been back to the Widnes shop today with…
Been back to the Widnes shop today with a phone issue, Sue sorted the problem within a couple of minutes. Decided to get a second home router as they are so good, even excellent on the road in a motorhome, Sue recommended it on my first visit. Pop in and see Sue or any of the team, a helpful, happy bunch.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hey Max, this is what we love to hear! We’re so happy this is the service you received, we’ll certainly be passing your feedback on. -John
Wonderful Simon At Widnes
Met Simon today at the Widnes store really great guy my husband was just wanting information on a sim only deal Simon listed and advised on different plans in an informative no pushy sales way. Helped my husband sort the change over and explained everything. I have an account with 3 so my husband benefits from that.
I had also had an ongoing issue with accessing my account ever since I took my plan out been to several stores to try get it sorted and no joy took Simon less than 5 mins to sort the problem.
Excellent would definitely recommend him and would go back.
Thanks Simon
31 January 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent service
A brilliant sales assistant who advised me on my purchase and technical issues. She had previously sold us the phone but this was an issue. She was polite, welcoming, and knowledgeable
15 August 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey Maria.
This is what we love to hear 🥰 Thanks for taking the time to send over this 5⭐ review. We really do appreciate it! -Jade
Sue was very helpful as always
Sue was very helpful as always, As are the rest of the staff at the Widnes branch.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Widnes
We appreciate your review, Mark. It’s great to hear Sue and the team continue to deliver excellent support. -Suhaas
Excellent customer advisor Ste has…
Excellent customer advisor Ste has always been extremely helpful and patient with me as I am not very tech minded and get easily frustrated.
27 January 2026
Unprompted review
Reply from Three UK - 3Store Widnes
That’s awesome, Miss Holt! 🎉 We’re so glad you received such caring and supportive support. Ste went above and beyond to make everything effortless, and we appreciate you sharing your wonderful experience. -Neha
Really approachable staff upon welcome
Really approachable staff upon welcome, Simon was friendly and informative when discussing and sorting an upgrade to my current phone and helping with the queries I had. Would highly recommend!
21 January 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Those glowing words say it all ✨. Simon’s expertise brought ease and joy to your upgrade, and we’re thrilled you felt valued 💖. Wishing you a day filled with positivity. -Ashifa
Reply from Three UK - 3Store Widnes
Hey Kay, that’s amazing! ✨ Your feedback shines as a spotlight on Simon’s dedication, and we’re thrilled it made a difference. Thank you for the 5 ⭐ review! -Ashifa
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