Raheen was very knowledgeable, friendly, and helpful in advising the right contracts and which phones suited our needs best. He also helped our daughter with an issue with her zflip6 which even the Sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Three Woking today. Rehaan was very pleasant and extremely helpful, listening and suggesting a solution to our phone query. Thank you for your support today.
Company replied
No complaint about the network . Alex is always make sure all the problem listen carefully and act accordingly . Genuinely care for your needs when you visit at Woking store . Thanks for all yo... See more
Company replied
I had an excellent experience purchasing my new phone contract. The whole process was smooth, clear, and stress-free. Rehan was especially helpful — he was professional, friendly, and very knowledgeab... See more
Company replied
Company details
About Three UK - 3Store Woking SC
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
55 The Peacocks Centre, GU21 6GD, Woking, London, United Kingdom
- 01483756065
4.7
Excellent
34 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Three UK - 3Store Woking SC
Yay 🚀 Emma, your shout-out for Alex is WOW ✨ It is stellar to know his expertise was so spot-on 🌟 -Arvind
Amazing,vey patient and helpful.Rehaan.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Absolutely fabulous, Christ! We’re glad Rehaan was such a great help to you. Thank you for taking the time to leave us a 5⭐ review!” -Veronica
Alex was amazing and so patient very…
Alex was amazing and so patient very knowledgeable and friendly
14 April 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hi Emma! It is lovely that Alex provided such a calm and helpful experience while sharing their expert advice in a kind way. ✨ -Kishan
I was satisfied with the services…
I was satisfied with the services rendered by Rehan. He was very very helpful
13 April 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hi Chinyere, thanks for sharing your feedback. It’s great to hear Rehan offered such supportive help and made your experience a smooth one. -Samad
Visited Three Woking today.
Visited Three Woking today.
Rehaan was very pleasant and extremely helpful, listening and suggesting a solution to our phone query.
Thank you for your support today.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Lisa, your words truly brighten our day! 🎊 Rehaan’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognized. Wishing you a fantastic day. 😊 -Neha
Rehaan was brilliant
Rehaan was brilliant. Took the time to listen to what I needed and helped me with a new contract. Also didn't mind that my 4 year old was wandering around the store looking at things while we were talking. Thank you Rehaan
26 March 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
We love hearing this, Claire! 💛 Rehaan will be thrilled to know he made such a positive impact. Thank you for sharing your experience with us. 🙌 -Veronica
Raheen was very knowledgeable
Raheen was very knowledgeable, friendly, and helpful in advising the right contracts and which phones suited our needs best. He also helped our daughter with an issue with her zflip6 which even the Samsung store in Kings Cross were not able to do
29 March 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
That's amazing, Benjamin. We're thrilled Raheen was able to help with the Samsung issue, and leave both you and your daughter feeling well looked after. Thanks for this great review -Scott
Reply from Three UK - 3Store Woking SC
Amazing, Esther! It’s great to hear that Rehaan made such a positive impact. Moments like this brighten our day. -Afaq
Great service from Alessandro and…
Great service from Alessandro and Rehaan. Kind and very helpful. I am moving to Three from Tesco
5 March 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Thanks so much, Sue! 🎉 We’re so happy Alessandro and Rehaan could help you get exactly what you wanted at our Tesco Three store. Enjoy your day, you’re awesome! ♥️ -Kashish
Customer service is the key
No complaint about the network .
Alex is always make sure all the problem listen carefully and act accordingly . Genuinely care for your needs when you visit at Woking store .
Thanks for all you do..Truly superstar .
3 March 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
We really appreciate this, Kartick. Alex will be happy to know his patience and attention made a difference for you. Thanks for taking the time to share your experience :) -Ayesha
Rehaan was amazing and fixed my…
Rehaan was amazing and fixed my problems on my phone
27 February 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hello John, it is brilliant to hear that Rehaan provided such an outstanding experience and ensured all your concerns were resolved. -Kishan
Everytime I come here i receive…
Everytime I come here i receive excellent help. Service is amazing from Rehaan
27 February 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hello Mercy. It’s brilliant to hear that Rehaan makes your visits so smooth and supportive. Thank you for your kind words! ☺️ -Prabhjeet
Service is excellent from Rehaan
24 February 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Amazing, Ernest! We’re glad to hear that Rehaan provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
It was such amazing service brilliant…
It was such amazing service brilliant customer service. Quick and pleasant
13 February 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Mary, thank you for this lovely review! It’s wonderful to know the team took their time with you and kept the whole experience bright, cheerful, and memorable. 🌸 -Ayesha
10 🌟 stars
The best customer service I have ever had. Rehaan you are amazing! True superstar you spent so much time helping me with my upgrade as well as very informative and very sweet. Would highly recommend Woking branch 🙂
27 January 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Thank you for sharing your experience, Cherryn 😊 We’re delighted to hear that Rehaan at our Woking branch made your upgrade and visit seamless. Wishing you a wonderful day ahead ✨ -Arvind
I had an excellent experience…
I had an excellent experience purchasing my new phone contract. The whole process was smooth, clear, and stress-free. Rehan was especially helpful — he was professional, friendly, and very knowledgeable. He took the time to explain all the options, answered all my questions patiently, and helped me choose the best deal for my needs. Thanks to Rehan, the experience was easy and enjoyable. Highly recommend
12 January 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Friendly and very helpfull staff
12 January 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Driswin, you’ve made us smile! 😊 Thank you for the lovely 5 ⭐ review. Wishing you a fantastic day! -Afaq
Excellent Service
Rehaan took the time to explain pros and cons of every deal and ensured I was satisfied with the broadband product purchased! He's a credit to the company
7 January 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Hi Nana, thank you for your wonderful feedback 🎉 We’re so pleased Rehaan provided the support you needed and made your experience enjoyable. Wishing you a fantastic day too! 🌟 -Shivam
Amazing servics by Rehaan
5 January 2026
Unprompted review
Reply from Three UK - 3Store Woking SC
Wow, Gheorghe! 🌟 Rehaan’s amazing service truly stands out, and we’re thrilled to know you had such an incredible experience! ☺️ Thank you so much for the 5 ⭐ review! -Ayesha
The team was very helpful in supporting…
The team was very helpful in supporting me with my needs. Rehaan. Supported me well and was very kind
19 December 2025
Unprompted review
Reply from Three UK - 3Store Woking SC
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.