So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Location
Switch locationUnit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well happy with salesman stephen very informative precise and knows what he talking about top man.
Company replied
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
Company replied
Company details
About Three UK - 3Store Yeovil
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
- 01935476062
4.9
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EXCELLENT service from the person who…
EXCELLENT service from the person who served us (Mertain)
Went above and beyond amazing person
10 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Sharon, thank you for sharing your experience. It's wonderful to hear that Mertain made everything feel seamless and provided such attentive support. -Afaq
Adam J was fantastic
Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the issue. Thank you!
9 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi, there! We’re so glad Adam could get that password and address sorted for you just in time. It’s great to know you're all set for your trip tomorrow! 😇 -Prabhjeet
Connor was Very helpful young man 10…
Connor was Very helpful young man 10 out of 10,thank you very much.
7 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Thank you for the incredible 10/10 shout-out for Connor! Feedback like this, Robert, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Great service by Adam J
Great service by Adam J. He was very polite, informative and patient. We are very pleased with the service we were given. Nothing was to much trouble. Happy to call again and see Adam J
Thank you
5 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Sherry, it’s wonderful to know Adam looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Very good experience with a team
Very good experience with a team. Both Adams were wonderful and helpful. Great service.
2 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey Roza. We're thrilled Adams made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Amazing help today and great customer…
Amazing help today and great customer service.. very friendly member of staff :)
1 May 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Charlotte, your message truly brightened our day. It’s great to know the support you received felt warm, helpful and welcoming. Feedback like yours means so much to us. -Manavata
Adam (not Adam J) was very helpful and…
Adam (not Adam J) was very helpful and very informative!
Thankyou for helping me on my iPhone upgrade journey.
Also happy for the help with my dad from Adam J on sorting our accounts out
26 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Thank you, Nikki! So glad your iPhone upgrade journey was smooth and that your dad got the help he needed. ☺️ -Ayesha
Connor has been amazing and helped us…
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting everything for her and even brought some humour, couldn’t recommend him high enough ☺️
25 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Florence, it is brilliant to hear that Connor looked after you and your sister so well while getting those SIM and contract details sorted. We are glad he could make everything so easy for you with his great sense of humour and attentive support, and we really appreciate you sharing such a high recommendation for his work. -Kishan
Connor was very helpful and explained…
Connor was very helpful and explained everything very thoroughly
21 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Woohoo 🎉 Shell, your shout‑out is WOW ✨ it is fantastic to hear Connor guided you with such clear and steady support throughout 😊 Wishing you plenty of bright moments ahead ✨ -Arvind
Excellent Service
Connor was really efficient and managed to upgrade both phones and contracts for me in super quick time. Great to deal with Connor.
Excellent customer service. The sort of person I would want working for me if it was my company.
Thank you!
19 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Thank you for sharing your experience, Paul 🙌. We’re so pleased that Connor was able to guide you through your upgrade with both phones and contracts 🎉📱. -Neha
Good service with a smile.
Metin was so helpful when I called in to the Yeovil shop. He sorted out the problem I was having with my sim card efficiently and quickly.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Boom 💥 Jeannie, it’s stellar that Metin tackled that SIM issue with such sharp expertise and speed. We’re thrilled your visit to our Yeovil store was so seamless 🚀 -Arvind
Metin was extremely helpful
Metin was extremely helpful, and explained everything very well. Super pleased with the service.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Andrea, it’s wonderful that you received such clear and effective support. We love hearing that Metin made your experience so positive. Your feedback really makes our day! -Kishan
Very polite and helpfull and his name…
Very polite and helpfull and his name was metin
16 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hi Danie! It’s brilliant to hear that Metin provided such a courteous and supportive experience. We’re thrilled he looked after you so well! 🌟 -Kishan
He was very nice and help us a lot I…
He was very nice and help us a lot I will be come back because it was so good
13 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
We’re thrilled your visit went so well, Bonnie! Our team's attentive care ensured everything was perfect. Thank you for your kind feedback, we look forward to welcoming you back again soon. -Ashifa
Adam was super helpful
Adam was super helpful, sorted a technical issue and got a great deal on a new contract
10 April 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Lovely to hear from you, Zoë. It’s great knowing Adam made everything smooth and straightforward during your visit. His dedication to helping customers find the right solution really shines through, and we’re delighted he could support you so well. -Manavata
Knowledgeable staff at 3
Connor the sales assistant was very knowledgeable and able to advise me on choosing the best phone for my needs.
28 March 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Thanks so much for your lovely feedback, Kelly! 🌟 We’re delighted to hear that Connor was able to guide you and help you choose the perfect device. -Veronica
Emirhan was outstanding
Emirhan was outstanding! He went above & beyond to help me with all my queries & supplied me with all the right kit that i needed! So, so happy! Thank you.
28 March 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Hey Maggie, thank you for sharing this amazing 5⭐ review! We’re thrilled that Emirhan gave you such a fantastic experience. -Veronica
The service I received today from Connor
The service I received today from Connor in the Yeovil store was first class. I am a little ‘clueless’ when it comes to technology and the change of phones. Connor made the process stress free and spoke me through every step and made sure I found the right contract for me within my budget. Very pleased with the service I received today. Thank you
24 March 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Wow, Heidi! It feels incredible to know Connor at our Yeovil store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Reply from Three UK - 3Store Yeovil
Hey Valerie, we love hearing that Connor's care and guidance made you such a happy customer. We’re so grateful you shared this. 🌸 -Ayesha
Speak to Merlin
Metin was incredibly helpful and knowledgeable with all things three. Martin got me a fantastic deal on not just my broadband but also my phone and even portable 5G mini broadband. Thanks to Marvin, my phone, broadband and new mini actually comes to LESS than what I was paying previously, with a new device. Metine explained all of the options and I was in control to choose the best one for me.
Thank you Melvin.
15 March 2026
Unprompted review
Reply from Three UK - 3Store Yeovil
Sapphire, that’s fantastic! 🎉 We’re delighted you had such a great experience. Your feedback means a lot to us. -Suhaas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.