So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
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So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Well happy with salesman stephen very informative precise and knows what he talking about top man.
Company replied
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
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Connor always looks after me. Top notch service as always.

Reply from Three UK - 3Store Yeovil
metin was very helpful today 10/10 service

Reply from Three UK - 3Store Yeovil
I found Conner very helpful and considerate. His mobile phone knowledge is extensive.. All in all it was a very pleasant experience talking with him...

Reply from Three UK - 3Store Yeovil
Went into store today with my daughter to renew my phone sim contracts on my business account. We were assisted by the store manager who firstly offered my daughter a tablet to play on whilst she waited. Which I thought very considerate.
He asked if she had a tablet to which I replied no as she had a phone . I did however say that I was starting a new course and had been trying to decide whether to go with a tablet or laptop . I explained I wanted something just for my coursework and completely separate from my apple account . He disappeared saying he had the perfect option and returned with a pad and keyboard set up. He managed to get me a great deal on all my phone contracts and the new pad. He couldn’t have been more helpful and even managed to get my three app working which I haven’t been able to access forever!!
Will definitely be returning to the store again if I need anymore assistance.

Reply from Three UK - 3Store Yeovil
Well explain and very good customer service with customer advisor Emirhan very polite and well explained.

Reply from Three UK - 3Store Yeovil
Metin was super helpful today and very informative!

Reply from Three UK - 3Store Yeovil
Metin was really helpful, friendly and made sure I understood everything without feeling rushed

Reply from Three UK - 3Store Yeovil
Connor was so helpful ensuring my partner who is not great with digital stuff got the right phone for him and everything was set up for immediate use. Connor was patient and so knowledgeable and has great customer service skills. Thanks for a great experience

Reply from Three UK - 3Store Yeovil
Friendly staff and gave me the best phone that fitted me, metin was brilliant.

Reply from Three UK - 3Store Yeovil
Good customer service and very polite

Reply from Three UK - 3Store Yeovil
Always helpful always smiling and great help lou is great

Reply from Three UK - 3Store Yeovil
Emirhan was very helpful and friendly

Reply from Three UK - 3Store Yeovil
Emirhan is very professional, friendly and helpful. Excellent customer service.Very pleased with the support.Thank you very much.

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil

Reply from Three UK - 3Store Yeovil
I had a great experience with Lou she great always happy with her at the shop in Yeovil

Reply from Three UK - 3Store Yeovil
Very good and friendly staff, especially Emhiram who was very helpful and polite.

Reply from Three UK - 3Store Yeovil
Emirham was very helpful, very much appreciated.

Reply from Three UK - 3Store Yeovil
All staff in this store are always fantastic and helpful. Always going the extra to make sure all questions are answered and the best deals are found. From small queries to contract renewals they take the time you need and don't make you feel rushed. Hats off to all in store. Today in particular I was helped by Adam J who found me just what I need to help with my situation. Informative and friendly. Great customer service

Reply from Three UK - 3Store Yeovil
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