Three UK - 3Store Yeovil Reviews 

108
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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Rated 5 out of 5 stars

So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more

Company replied

Rated 5 out of 5 stars

Well happy with salesman stephen very informative precise and knows what he talking about top man.

Company replied

Rated 5 out of 5 stars

Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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4.9

All reviews

(108)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Connor always looks after me

Connor always looks after me. Top notch service as always.

14 January 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi David, your words truly spotlight Connor’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind

Rated 5 out of 5 stars

metin was very helpful today 10/10…

metin was very helpful today 10/10 service

7 January 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Florin, that’s awesome! We’re happy Metin was able to provide such excellent support. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

I found Connor very helpful and…

I found Conner very helpful and considerate. His mobile phone knowledge is extensive.. All in all it was a very pleasant experience talking with him...

6 January 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

You made our day, David! 🎈 Huge thanks for the 5 ⭐ review. We’re glad you had a great experience with Conner, and we hope your day is just as awesome as you are! -Afaq

Rated 5 out of 5 stars

Excellent service

Went into store today with my daughter to renew my phone sim contracts on my business account. We were assisted by the store manager who firstly offered my daughter a tablet to play on whilst she waited. Which I thought very considerate.
He asked if she had a tablet to which I replied no as she had a phone . I did however say that I was starting a new course and had been trying to decide whether to go with a tablet or laptop . I explained I wanted something just for my coursework and completely separate from my apple account . He disappeared saying he had the perfect option and returned with a pad and keyboard set up. He managed to get me a great deal on all my phone contracts and the new pad. He couldn’t have been more helpful and even managed to get my three app working which I haven’t been able to access forever!!
Will definitely be returning to the store again if I need anymore assistance.

31 December 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Aw! 🎉 We absolutely love hearing this, Meredith. Your feedback truly made our day. 😊 We’re so happy our team made everything smooth and quick, from finding the perfect device to sorting your contracts and fixing your app. Wishing you a fantastic New Year! 🎄✨ -Arvind

Rated 5 out of 5 stars

Well explain and very good customer…

Well explain and very good customer service with customer advisor Emirhan very polite and well explained.

26 December 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Rolando! Your words truly capture the essence of what we strive to deliver. Emirhan’s dedication shines through in moments like this, and we’re thrilled to hear that he made such a positive impression. We’re always happy to help 💙 -Ashifa

Rated 5 out of 5 stars

Metin was really helpful

Metin was really helpful, friendly and made sure I understood everything without feeling rushed

19 December 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Connor was so helpful

Connor was so helpful ensuring my partner who is not great with digital stuff got the right phone for him and everything was set up for immediate use. Connor was patient and so knowledgeable and has great customer service skills. Thanks for a great experience

16 December 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for your 5 ⭐ review, Corinne, and it's lovely to hear that you and your partner enjoyed great customer service from Connor. We hope your partner enjoys their new phone, and appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Good customer service and very polite

Good customer service and very polite

5 December 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks for your feedback, Leeanne, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Emirhan is very professional

Emirhan is very professional, friendly and helpful. Excellent customer service.Very pleased with the support.Thank you very much.

29 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent

So helpful, Connor took his time to help us.

29 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I had a great experience with Lou she…

I had a great experience with Lou she great always happy with her at the shop in Yeovil

25 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

The Yeovil store is terrific, we're elated you had a great experience speaking with Lou :) Thank you for the 5 stars, Miss P -Scott

Rated 5 out of 5 stars

Very good and friendly staff

Very good and friendly staff, especially Emhiram who was very helpful and polite.

16 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Emirham was very helpful

Emirham was very helpful, very much appreciated.

15 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great and helpful staff

All staff in this store are always fantastic and helpful. Always going the extra to make sure all questions are answered and the best deals are found. From small queries to contract renewals they take the time you need and don't make you feel rushed. Hats off to all in store. Today in particular I was helped by Adam J who found me just what I need to help with my situation. Informative and friendly. Great customer service

14 November 2025
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

That's really kind, Clayton. Thank you for writing us a fantastic review. We're glad Adam J and the other staff have given you a great experience -Scott

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