THS Electrical Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled technical team for being consistently prompt, extremely polite, and exceptionally thorough when handling various complex electrical tasks. Furthermore, people consistently note the wonderfully clean and tidy condition in which the workspace is left after completing every single project. Some reviewers were happy with how clearly the professionals explained every single step of the required diagnostic procedures and safety checks. Consumers additionally noted that receiving accurate quotes, communicating project details, and scheduling service appointments was remarkably fast, reliable, and entirely straightforward from beginning to end.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for their professionalism and high... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Price

Users describe satisfaction with the price, noting that while they are not the cheapest, you get what you pay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb service from THS again New fuse box fitted,the guys were great explaining everything as they went along checking all the necessary areas for safety and adjusting where needed.Would... See more

Rated 5 out of 5 stars

I had a great experience with THS Electrical. They were reliable, quick to respond, and clearly knew what they were doing. What stood out most was how honest and fair they were with their pricing — no... See more

Rated 5 out of 5 stars

We were having issues with our EV charger being very slow. We booked THS Electrical to see if they could sort this out for us and Tony Ha from THS Electrical managed to quickly spot the problem and p... See more

Rated 5 out of 5 stars

We had problems with the installion of a new dual fuel cooker, and Tony came over promptly, diagnosed the problem and gave us several options for solving the issue, and when I decided to just send the... See more


Company details

  1. Electrician
  2. Electrical engineer
  3. Electrical installation service
  4. Property Maintenance

Written by the company

NICEIC approved electricians providing expert services to residential and commercial properties in Kingston upon Thames and across London. From emergency call-outs and fault diagnosis to complete rewiring, EICR reports, consumer unit upgrades, and PAT testing, we deliver efficient and reliable solutions tailored to your needs. We proudly serve the Home Counties, including Surrey and Kent, ensuring fast, professional service wherever you are. Available 24/7, our skilled electricians offer swift response times, often arriving within the hour. Trust us for safe, long-lasting electrical solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(144)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Was able to come out on a Saturday. Found the fault and repaired it. Polite and professional.

11 November 2023
Unprompted review
Rated 5 out of 5 stars

Top notch service and support

Top notch service and support. Met tight deadlines and offered budget friendly solutions. Highly recommend - and be sure to speak to Tony :)

1 August 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for sharing your great feedback with us, Paul. We're glad that we were able to help you with your electrical needs. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The best electricians

The best experience I have had with the electricians in my house. They sorted out the problem I had with the boiler for over a year. Highly recommended.

3 May 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for sharing your feedback, Duza! We really appreciate it. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Tony and his team are AMAZING

Tony and his team are AMAZING! He personally responds and ensures that the right electrician is there to get the job done. The only reason that I hate to write a great review is they will get busy - but I know that they will make time for good customers :-)
Thank you THS!!!

6 April 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for taking the time to share your awesome review, Kathryn! We take pride in knowing our customers are happy with our services. We look forward to working with you again =)

Rated 5 out of 5 stars

The Dream Team of electricians?

Tony and his team have to be the Dream Team of electricians!

Incredibly easy to deal with, transparent about the quote (which items to be supplied plus the pricing), quick and efficient responses.

On the day, two very efficient electricians on site, intelligently anticipated the settings needed in each location, completed the work without fuss or mess, explained clearly what had been done.

24 February 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for your amazing feedback, Jacky. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Lighting circuit repair

From start to finish, the team were helpful, courteous, tidy and delivered a good result. They kept me updated throughout the job with what was happening giving me the chance to understand and input where required. Much appreciated.

16 February 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you, Paul! We value the positive review and are happy to know that your satisfaction has been met. We look forward to working with you again.

Rated 5 out of 5 stars

Efficient and Reliable Electrical Service

THS electrical services has a fantastic team. We needed an electrical inspection and installation of new washing machine. Every experience from booking an appointment to actual electrical services has been prompt, efficient, and professional. We recommend THS to anyone who needs reliable electrical services. Thank you Tony & Kris for your understanding and flexibility with booking our appointment even though we had to change it a few times due to washing machine not arriving on time. Thank You Jefferey, Alex and Derek today for your excellent work!

16 February 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you, Kay, for the amazing review! We are so delighted that you rate our service as 5 star as we always strive to provide superior client service for all our clients. We'll make sure to pass on your kind words to our team. We're always happy to help and we look forward to working with you again.

Rated 5 out of 5 stars

Best in the business

We received a superb experience with THS. Perfect communication right from the start. Kris organised it well with me and I received accurate quotations and notifications in anticipation to my appointment. I needed to reschedule that time, and they were really understanding, helpful and flexible in rearranging my appointment. The engineers, Josh and Gabriel, came on time as planned, and both of them were open to listen to my preference with light installations and placements and also provided expert advice to tailor my needs. Their attention to detail was exceptional, and they explain and involve me with the decision making in every step of the way. The outcome was excellent and even was even beyond what I expected. Kris contacted me again to gain feedback from my experience and was even open for suggestions to further improve their services. Thanks THS. I had a great experience indeed. I highly recommend them.

11 January 2023
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us. We always strive to meet expectations like yours, and your review reaffirms the hard work we put in every day. Thank you and we look forward to working with you again.

Rated 5 out of 5 stars

Replace halogen downlights to LED

THS were booked to change all my downlights and one ceiling light in the bathroom to LED. They were extremely professional and friendly. They also looked at two hallway lights to ensure they were wired correctly at no extra cost. Upon completing each task, they ensured they cleaned up after themselves. I can highly recommend this company.

13 December 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for sharing your experience with us, Luca & Miya! We value the positive review and are glad to hear that you're happy with our service. We look forward to working with you again. Thank you!

Rated 5 out of 5 stars

Really helpful and proactive to get the…

Really helpful and proactive to get the job done quickly. Fairly priced and professional.

18 November 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for your 5-star review rating, Jack! We will be sure to share your review with the rest of our team.

Rated 5 out of 5 stars

Very responsive and good advice

Very responsive and good advice, including how to save money by doing a simple task on my own. The engineers were courteous, timely and efficient.

27 October 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for this 5-star review, Andrew. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Rewire new cable - kitchen to consumer unit

The work was to rewire new cable via mini trunking from the kitchen to main consumer unit. It was undertaken at the time specified, with minimal disruption and for the price quoted. The engineers were very personable, considerate, explained what they were doing at every stage and cleared up afterwards. We would definitely use this company again and highly recommend them.

26 September 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for taking the time to share your experience with us, Charlotte! We have shared this with the team to let them know to keep up the great work.

Rated 5 out of 5 stars

Broken lights in bathroom

Broken lights in bathroom, the boys came round the very next morning 7;30 by 8:30 was fixed. Good hourly rate. Most importantly for me, strait forward honest guys. Did not feel pressured or that they were dragging their feet. Got the job done nice a quick.

25 August 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for taking the time to share your experience with us, Benjamin! We always strive for efficiency and we are happy to have met this goal with the works we did for you. We look forward to working with you again.

Rated 5 out of 5 stars

Quick, friendly, clean

THS performed several electrical jobs including new sockets and lighting repositioning. Happy with the work.

18 August 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for leaving a feedback Paul & Tara! We look forward to working with you again.

Rated 5 out of 5 stars

First class service from THS…

First class service from THS Electrical. Used them to fit an extractor fan. Really prompt response & supplied and fitted within 24 hours. Polite, courteous & professional service and very reasonably priced. Will certainly be using THS in the future. Thank you guys, you're simply the best. Would recommend without hesitation.

15 July 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for taking the time to share your great feedback, Anne! Our team will be happy to hear that their hard work has paid off. We look forward to serve you again so please do not hesitate to contact us again.

Rated 5 out of 5 stars

I have used THS several times

I have used THS several times. Quick efficient service. Super professional and polite staff who are courteous. Invoicing is detailed so you know exactly what you are paying for.

Cannot recommend anymore!

12 July 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for the great feedback, Shenth! We truly appreciate you taking the time to share this with the community and to recommend us. We look forward to working with you again.

Rated 5 out of 5 stars

Efficient and excellent service

Efficient and excellent service. The company responded to my enquiry immediately and fitted me in at short notice to carry out the work. The men were friendly, helpful and very professional. Would highly recommend.

7 May 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for taking the time to share your positive feedback, Leann! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to work with you. We look forward to working with you again.

Rated 5 out of 5 stars

Really excellent service on emergency call out.

Had to have emergency call out due to a tripping fuse box. Great response even though late on Saturday night. Extremely thorough investigation to try and isolate problem .got electrics up and running again and will re book them to fix the source of the problem after weekend. Highly recommended.

26 March 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for being our customer and leaving us a wonderful 5-star review, Nic. We look forward to working with you again.

Rated 5 out of 5 stars

Not the cheapest, but the service is excellent

I contacted THS Electrical Services to change 15 lights in my flat from halogen to LED. The response was quick and the two guys who came to do the job were extremely professional, transparent, trustworthy and friendly. They left the flat in a clean and tidy state and gave me full confidence in their work. I'll definitely call THS Electrical Services again for future jobs and can highly recommend them to anyone.

25 March 2022
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for taking the time out to share your experience with us, Francesco! We have passed your comments on to our team members and given them recognition for a job well done. We look forward to serving you again.

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