THS Electrical Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled technical team for being consistently prompt, extremely polite, and exceptionally thorough when handling various complex electrical tasks. Furthermore, people consistently note the wonderfully clean and tidy condition in which the workspace is left after completing every single project. Some reviewers were happy with how clearly the professionals explained every single step of the required diagnostic procedures and safety checks. Consumers additionally noted that receiving accurate quotes, communicating project details, and scheduling service appointments was remarkably fast, reliable, and entirely straightforward from beginning to end.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for their professionalism and high... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Price

Users describe satisfaction with the price, noting that while they are not the cheapest, you get what you pay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb service from THS again New fuse box fitted,the guys were great explaining everything as they went along checking all the necessary areas for safety and adjusting where needed.Would... See more

Rated 5 out of 5 stars

I had a great experience with THS Electrical. They were reliable, quick to respond, and clearly knew what they were doing. What stood out most was how honest and fair they were with their pricing — no... See more

Rated 5 out of 5 stars

We were having issues with our EV charger being very slow. We booked THS Electrical to see if they could sort this out for us and Tony Ha from THS Electrical managed to quickly spot the problem and p... See more

Rated 5 out of 5 stars

We had problems with the installion of a new dual fuel cooker, and Tony came over promptly, diagnosed the problem and gave us several options for solving the issue, and when I decided to just send the... See more


Company details

  1. Electrician
  2. Electrical engineer
  3. Electrical installation service
  4. Property Maintenance

Written by the company

NICEIC approved electricians providing expert services to residential and commercial properties in Kingston upon Thames and across London. From emergency call-outs and fault diagnosis to complete rewiring, EICR reports, consumer unit upgrades, and PAT testing, we deliver efficient and reliable solutions tailored to your needs. We proudly serve the Home Counties, including Surrey and Kent, ensuring fast, professional service wherever you are. Available 24/7, our skilled electricians offer swift response times, often arriving within the hour. Trust us for safe, long-lasting electrical solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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No recent history of asking for reviews

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4.9

All reviews

(144)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive and reliable

The company was recommended to us by friends. They were responsive, efficient and pleasant to deal with. The work was done neatly and conscientiously.

15 February 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Hi Perdita,

Thank you for giving us a shot, and even more for leaving us this feedback. Being a small company, most of our customers are referred to us by existing customers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We look forward to serving you again. Thank you, once again, for your kind words!

Rated 5 out of 5 stars

Excellent service. No hesitation in recommending.

I have used Tony and his team for a couple of jobs now and each time they have kept to their times, kept me informed of the work and kept to the agreed prices - which were very reasonable on both the little fiddly jobs as well as the large one. They have been helpful, friendly and worked efficiently, I have no hesitation in recommending them.

2 November 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you, Christine, for taking the time out to leave us such wonderful feedback! It's always a pleasure to work with you. Its customers like you that make our job wonderful. We look forward to serving you again.

Rated 5 out of 5 stars

Spotlights and security

THS installed new spotlights and a new security light with great care and skill. They also did the work at a very reasonable price.

19 July 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Hi Sarah, thank you so much for taking the time to leave this excellent review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Very reliable

Very reliable, would use them again

18 July 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Hi Susan, wow! Thank you so much for this great 5-star review. We really appreciate you taking the time to share your feedback and helping to share the word about us. THS Electrical Services are here for you anytime.

Rated 5 out of 5 stars

No reservations in recommending

17 July 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Hi Jon, thank you for the great feedback and for the recommendation!

THS Electrical Services put customer satisfaction as our top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Rated 5 out of 5 stars

Prompt professional and excellent thank…

Prompt professional and excellent thank you

17 July 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Hi Ruth, thank you very much for taking the time to share your feedback!

We very much appreciate your business and we look forward to working with you again in the future. :)

Rated 5 out of 5 stars

Great service

Great service. Tony organised a team to be on-site the next day after we needed some Ring equipment to be installed at short notice. Can't fault the communication with Tony or the quality and friendliness of the engineers.

26 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you Rupert for your positive feedback, and I am please to hear my engineers have carried out and done a great job at your place. 😀

Rated 5 out of 5 stars

Great service

Excellent service, very efficient, helpful and well priced. I would highly recommend them.

23 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback and recommendation!

Rated 5 out of 5 stars

Workers arrived on time

Workers arrived on time, were tidy, and work was done well.

22 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you Heather very much for your positive feedback!

Rated 5 out of 5 stars

Reliable and efficient

Replacement of downlights, installation of dimmer switch and new power point. First rate service to time and budget. Polite and efficient team.

18 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you John very much for your positive feedback and recommendation! We will continue to provide you with the high Level of service you need.

Rated 5 out of 5 stars

Professional

Professional, friendly and good quality work, at a competitive price!

18 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback and recommendation!

Rated 5 out of 5 stars

Professional, friendly service

Very easy to get an appointment, very personable, knowledgeable and professional staff, and good value for money.

17 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you jack very much for your positive feedback and recommendation! We will continue to make life as easy as possible for all our clients!

Rated 5 out of 5 stars

Friendly,efficient and…

Friendly,efficient and knowledgeable-all you need from tradespeople...

16 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback Adam 😀

Rated 5 out of 5 stars

Very good service

Very good service, on time, great expertise.

16 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback and recommendation! 😀

Rated 5 out of 5 stars

Professional and Trusted Services

Professional and Trusted Services
Tony and the team at THS Electrical Services have now completed several jobs for us, including rewiring of our kitchen and complete assessment of the electrics in our old Grade II listed home. I will continue to use them into the future - fairly priced for high quality work and excellent attitude.

15 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback and recommendation Darren! Once again you have been a great cilent of ours and we will continue to provide you with the high level of service for you! 😀

Rated 5 out of 5 stars

We continue to send all our electrical…

We continue to send all our electrical work to THS because their work is excellent, they are always punctual and courteous and the prices are very competitive.
Ciaran Comerford - Managing Director
Obelisk London Ltd

15 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for your positive feedback! And thank you for using THS Electrical Services. 😀

Rated 5 out of 5 stars

Great customer service

Great customer service. Regular updates on when coming round to do the work.
Would thoroughly recommend.

Adrian

15 March 2018
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you very much for taking the time to share your feedback!

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