TicketOffices.com Reviews 

2,888
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Megan was our waitress tonight. She was super helpful, attentive with a happy smiley face. The sea food was yummy too.

Rated 5 out of 5 stars

Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i... See more

Rated 5 out of 5 stars

Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful get... See more

Rated 1 out of 5 stars

Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give the... See more

Company details

  1. Event ticket seller

Written by the company

One of the top ticket resale marketplaces with tickets to the hottest shows in your area.


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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3.9

All reviews

(2,888)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Just bought my ticket

Just bought my ticket. Haven't received confirmation as yet, However, I am disappointed that the ticket insurance price wasn't disclosed before the purchase I was expecting so that I could make a good decision if it was worth purchasing.

24 June 2022
Rated 1 out of 5 stars

TWO YEAR DELAY IN REFUND???

After a TWO YEAR delay of the Jerry Seinfeld show, TicketOffices has been telling us for two years that this show is NOT cancelled. Then, we get a cancellation notice from Ticketmaster that is has been cancelled and TicketOffices is STILL telling us not cancelled. We will probably have to engage with an attorney to get our money back.

SHAME on TicketMaster for forwarding this ticket sale to a third party - which we were not aware of until recently digging into this mess. Not Happy!

14 June 2022
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! They pushed my $270 tickets out for over two years. Told me about the reschedule over 6 months ago with no explanation. They are rude and don’t care

14 June 2022
Unprompted review
Rated 1 out of 5 stars

This company is awful

This company is awful. Bought eight seats expecting them to be close to get on my receipt post payment that they will just be in the same zone. Nope. Don't go to these people.

Update-they asked me to DM and I did but they still didn’t rectify the problem. My review stands. Nope, I don’t recommend this company.

9 June 2022
Unprompted review
TicketOffices.com logo

Reply from TicketOffices.com

Hi, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please DM us your Order ID and email address and we will respond with the next steps. Thank you.

Rated 5 out of 5 stars

Me VS. Technology

they owed me money for a cancelled show(COVID!!!) I was able to apply it towards tickets for another show, they were very helpful. Site was easy to navigate, which is good because i'm old and not very tech savvy. Very pleased with the entire transaction, 2 thumbs up!

14 May 2022

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