TicketOffices.com Reviews 

2,888
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Megan was our waitress tonight. She was super helpful, attentive with a happy smiley face. The sea food was yummy too.

Rated 5 out of 5 stars

Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i... See more

Rated 5 out of 5 stars

Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful get... See more

Rated 1 out of 5 stars

Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give the... See more

Company details

  1. Event ticket seller

Written by the company

One of the top ticket resale marketplaces with tickets to the hottest shows in your area.


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

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3.9

All reviews

(2,888)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great/Big problem

Had no problem receiving one set of tickets. Tickets in mobile account within minutes.

Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i know that I could pickup ticket at box office

20 April 2022
Unprompted review
Rated 1 out of 5 stars

More expensive than other sites

More expensive than other sites and high service charges. Also ticket delivery is often down to the wire. I only continued to use this as I had a credit from cancelled concerts

20 April 2022
TicketOffices.com logo

Reply from TicketOffices.com

Hi Amy, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Rated 1 out of 5 stars
TicketOffices.com logo

Reply from TicketOffices.com

Hi Carmen. As a result of COVID-19, we're experiencing a high call volume. We're committed to addressing our customers' concerns and want to help. Please DM your name, order #, and email used at purchase so our customer service team can review your account. Thank you.

Rated 1 out of 5 stars

I tried to use on credit code multiple…

I tried to use on credit code multiple times without success. I finally realized that my purchase had to be for a lesser amount than the credit for it to work. Also frustrating that there was no refund for tickets to a concert that was cancelled. I will not use this service again, and would not recommend it to others.

15 April 2022
TicketOffices.com logo

Reply from TicketOffices.com

Hi Trent, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Rated 1 out of 5 stars
TicketOffices.com logo

Reply from TicketOffices.com

Hi, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please DM us your Order ID and email address and we will respond with the next steps. Thank you.

Rated 1 out of 5 stars

I paid $1200 for 2 count ,of $200 tickets

I paid $1200 for 2 count ,$200 tickets, and never again. The original tickets were jacked up by $299 to begin with , and then they tacked on a $299 service fee. Almost $900 over the venue price. I thought I was purchasing from a legitimate rep of the concert venue.

5 April 2022
Unprompted review
TicketOffices.com logo

Reply from TicketOffices.com

Hi Steve, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Rated 5 out of 5 stars

Customer Service Upgraded 100% since Spring 2020!

I am writing this review to say that TicketOffices.com has upgraded their customer service department substantially since 2020. Back then, we were put on hold for what seemed like hours! Today I was able to get my question resolved quickly and easily with a text link sent to my cell phone. This was so much better than it was way back in 2020! In 2019 we bought tickets for a May 2020 show. The 2020 show was canceled due to Covid. TicketOffices.com has honored these tickets, and the show will be presented in May 2022.

1 April 2022
Unprompted review
Rated 1 out of 5 stars

CROOKS!

I bought 2 tickets and I was quadruple charged over venue price, and then only one ticket was accepted, the other ticket was in someone else's name! These people are crooks! Don't ever buy from this website!

29 March 2022
Unprompted review
TicketOffices.com logo

Reply from TicketOffices.com

Hi Darrell, please send us your name, email, and order # via (private/direct) message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Rated 5 out of 5 stars

Excellent customer support

Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful getting us our choice tickets with minimal wait and no hold time. This surpassed expectations. Thank you.

5 March 2022
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE CROOKS!!

ABSOLUTE CROOKS!!! I would give negative stars if possible. I am 48 and this is the first bad review I have ever written. After the event we had ticket to was rescheduled a couple of times over the last two years, the event was cancelled. I was not notified of the cancellation and only heard about it from a friend. I couldn't reach them by phone so I followed up with an email and never heard back. Just now, via chat, I was told they will not give me my money back... only a credit. HORRIBLE COMPANY WITH THE WORST CUSTOMER SERVICE EVER.

28 February 2022
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!

SCAM!!!!!! ⛔️
Zero star rating!!!!
WARNING ⚠️ Do not use this company.
I purchased tickets back in 2020 for a New York Yankees game. Due to Covid things were cancelled. A credit note was passed, when I tried to use it, it claims it’s invalid. They sent another one after I complained on Facebook, but after enquiring at the Yankees stadium, they do not honour tickets from these clowns. Every time you comment on there Facebook page they just copy and paste the same crap. Plus they remove all negative comments. I believe the great reviews on here are made up by staff or fake people. They do not honour refunds. Stay away.

22 February 2022
Unprompted review

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