Tickets to India Reviews 

7,180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for providing exceptionally helpful, polite, and efficient assistance throughout the entire booking process. Customers also note the highly competitive prices and valuable support when securing international flight tickets. Travelers truly appreciate agents who go above and beyond to resolve unexpected issues smoothly and quickly. Some reviewers were not happy with unexpected airport problems, such as missing booking confirmations, rejected entries, or a lack of compensation after disruptions. A few consumers also noted frustrating discrepancies regarding website pricing details, unexpected fees, and inadequate refund amounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, professional, and... See more

Booking process

Customers had positive experiences with booking process, highlighting how helpful and professional the staff... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, professional, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are polite, professional, and... See more

Price

Consumers find price to be positive and frequently highlight the competitive fares and great value for money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more

Company replied

Rated 5 out of 5 stars

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more

Company replied

Rated 5 out of 5 stars

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more

Company replied

Rated 5 out of 5 stars

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more

Company replied


Company details

  1. Travel agent
  2. Flights search site
  3. Tour operator
  4. Travel deals

Written by the company

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,180)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sandy.K

Sandy.K was Very helpful and sort out the issue very quickly and efficiently

13 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi NNP,

Thank you for taking the time to share your experience of booking with Tickets to India. It is of course great to hear that all went well and that you were happy with the service and patience provided by Sandy.

We look forward to being of service again soon and in the meantime we wish you a safe and pleasant trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

SANDY IS AN ABSOLUTE STAR

I would like to express my sincere appreciation for Sandy and the exceptional service she has consistently provided. Every time I’ve needed to book a flight, Sandy has gone above and beyond to make the entire process smooth and stress-free. She has always been incredibly accommodating, making adjustments for me without hesitation, staying late to ensure my bookings were completed, and taking the time to understand exactly what I needed.

Sandy’s attention to detail is outstanding. She made sure I receive all the necessary documents promptly and follows up to confirm everything is in order. Her dedication, reliability, and genuine care for customers are truly rare. In fact, if it weren’t for Sandy, I would never have continued booking my tickets with the company.

Sandy is a real asset—an absolute star—and the kind of team member every company should be proud to have. Thank you, Sandy, for your unwavering support and exceptional service every single time.

12 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Shannon,

Many thanks for your comprehensive feedback and for sharing your experience and kind words of booking with Sandy. We are of course delighted that all went well and that you were happy with the service provided.

We do hope that Tickets to India can be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Andrew was very patient with my booking…

Andrew was very patient with my booking 2 separate tickets which are separate dates outbound but the same date inbound. Talked me through every screen. Thank you Andrew.

11 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Rab,

Thank you for your kind words. It is great to hear that you were happy with the service and patience provided by Andrew and that you would rate this as five star.

We do hope that you will consider booking with Tickets to India again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Andrew was very patient and walked me…

Andrew was very patient and walked me through each step of the booking. Great experience.

11 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Harjeet,

Thank you for taking the time to leave a review for Tickets to India. We are very pleased to hear that you were happy with the service you received from Andrew on this occasion and we hope that you will consider booking with us again when the time comes.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Very friendly and very cheaper than…

Very friendly and very cheaper than other website. Thanks a lot for your help.

11 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Sarath,

Thank you for taking the time to leave such a positive review. It’s wonderful to hear that the Tickets to India team was able to meet your expectations. Your feedback is truly valued and helps us continue to improve. We wish you a fantastic trip.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Great service Manju was outstanding…

Great service Manju was outstanding cleared my concern.

11 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Preejith,

Thank you for your kind words and for choosing Tickets to India. We are delighted to know that you had a positive experience with Manju. Your satisfaction means a lot, and we wish you a pleasant trip ahead. We look forward to being of service to you again soon.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Excellent Service Yet Again!

I’ve used TicketstoIndia twice now, and both times the experience has been smooth, efficient, and absolutely spot-on. A special shout-out to Sandy, whose professionalism and friendly assistance made the whole booking process effortless.

Everything was handled with great care and clarity, giving me full confidence in my travel plans. I’m more than happy to use their services again in the future and highly recommend TicketstoIndia to anyone looking for reliable and hassle-free flight bookings.

23 November 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Bikash,

Thank you so much for your review and for choosing to book with us again. It gives us great pleasure to read that you have rated your overall experience with Sandy as excellent.

Tickets to India would like to wish you a safe and enjoyable trip and we hope to be able to be of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Big thanks to Manju she made booking my…

Big thanks to Manju she made booking my tickets really easy. I am traveling with an infant, and she even helped me book bassinet and seats for us. Really appreciate it.

8 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Bikram,

We are delighted to hear that you were happy with the service from Manju on this occasion. We do hope that Tickets to India can be of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Spoke with Ms Sana who was very…

Spoke with Ms Sana who was very courteous and helpful in booking our holiday trip to India. Very pleased with her services so thank you Sana

9 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Praful,

We’re delighted to receive your positive review for Sana. Thank you for trusting Tickets to India with your travel needs. It’s always a pleasure to assist valued customers like you. Have a fantastic trip, and we look forward to serving you again.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Competitive price and great service

Competitive price and great service. We had 3 booking for which Sarah from Tickets to India helped me to sort out our issues, which was pending for a while. Sarah is quite knowledgeable person and resolved my issue very quickly.

9 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Chirag,

Thank you so much for sharing your experience with Tickets to India and Sarah in particular. We are delighted that she was able to help you sort out your issues.

Knowing that you are happy with our service is the best reward for our team. Have a wonderful journey, and we’ll be ready to assist you whenever you need us next.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Sana

She is good person nice talk and very helpful and kind

9 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Niraj,

We are delighted to hear that you were happy with the service that you received from Sana and that you would rate your overall experience as five star.

We thank you for booking with Tickets to India and we look forward to being of assistance to you again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

i all ways book my airline booking with…

i all ways book my airline booking with ticket to India official web site and had no issue at all. great web site to book the tickets.

8 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Suraj,

Many thanks for your continued custom and for rating Tickets to India as five star - this is very much appreciated.

We hope you have a great trip and we look forward to serving you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Thanks Jazz.

I have booked tickets all the time in ticketstoindia, about this time i have some change of dates where Jazz from ToI helped to book for better deal and gave the confirmation. Thanks for the amazing work.

9 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Vignesh,

Thank you for taking the time to leave such a positive review for Jazz. We at Tickets to India value your trust and are thrilled to have been part of your travel experience.

We wish you a safe and pleasant trip and look forward to assisting you again soon.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Ticketstoindia.com is very trustworthy…

Ticketstoindia.com is very trustworthy and we always book international flights with them.
Mr Saurav sorted out one of the issue today without any hassle, he’s very nice and professional.
A big thanks to Saurav.

8 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Talvinder,

Many thanks for your feedback and for sharing your experience of booking with Saurav. We are of course delighted that all went well and that you were happy with the service provided.

We do hope that Tickets to India can be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

SANDY K was kind and her service was…

SANDY K was kind and her service was excellent 👍

7 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Minesh,

Thank you for your kind words. It is great to hear that you were happy with the service provided by Sandy and that you would rate this as five star.

We do hope that you will consider booking with Tickets to India again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Sarah was incredibly polite and helpful…

Sarah was incredibly polite and helpful while assisting me with my ticket booking from London to India. She made the entire process smooth and stress-free with her professionalism and patience. I truly appreciate her awesome skills and the way she went above and beyond to ensure everything was handled perfectly. Highly recommend her support!

4 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi L Singh,

We would like to thank you for taking time out to leave a review for Sarah. Customer feedback is very important to the team and to Tickets to India as a company so that we can continue to monitor that we are providing the appropriate level of service.

We do hope that we can be of assistance to you again very soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Affordable prices and customer service…

Affordable prices and customer service from Pavneet was great, very helpful throughout the process.

6 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Vikram,

Thanks for taking the time to share your recent experience of booking with the Tickets to India team. We are of course very pleased to hear that you were happy with the service provided by Pavneet on this occasion.

We hope that we can be of assistance to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I have contacted ticketstoindia.co.uk…

I have contacted ticketstoindia.co.uk customer support team for a ticket for immediate travel due to bereavement and Neha from the team has been very helpful in finding a flight path that was no where available. Has managed to patiently block the ticket for couple of time when airlines have cancelled the booking due to delayed payment from our end.

I would definitely recommend them for flight bookings and would commend the excellent job and the follow-up from Neha, keep it up!!!

5 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Karthik,

We would like to thank you for taking the time to leave a review for Tickets to India and we are of course sorry to hear that you have suffered a bereavment - please accept our sincere condolences for your loss.

We are pleased that you were happy with the service from Neha on this occasion and we do hope that you will consider choosing to book with us again when the time comes.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Manju helped us to book our tickets.

Manju helped us to book our tickets.
Excellent service and well educated staff.

1 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Tst,

Many thanks for taking the time to leave a review and for rating the service from Manju as excellent.

We are of course very happy that all went well and on behalf of the whole team here at Tickets to India, we hope that you have a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Exceptional Support from Sarah

I recently contacted Sarah in customer support regarding a change to my flight booking due to a personal situation, and I am extremely pleased with the service she provided. She took the time to understand my circumstances, patiently explored multiple options, and guided me through every step with genuine care and professionalism. At one point, I was considering canceling the ticket altogether, but her friendly approach and encouragement helped me find a better solution. In the end, I rebooked for a different date and destination solely because of her exceptional support. Although the change cost was nearly the same as a new ticket, which was beyond her control. Sarah’s dedication and helpful attitude made the entire experience far more positive. I truly appreciate her outstanding service.

4 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Karthik,

Thank you for taking the time to share your experience of booking with Tickets to India. It is of course great to hear that all went well and that you were happy with the service and patience provided by Sarah.

We look forward to being of service again soon and in the meantime we wish you a safe and pleasant trip.

Kind regards,

Customer Care Team

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