Tickets to India Reviews 

7,180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for providing exceptionally helpful, polite, and efficient assistance throughout the entire booking process. Customers also note the highly competitive prices and valuable support when securing international flight tickets. Travelers truly appreciate agents who go above and beyond to resolve unexpected issues smoothly and quickly. Some reviewers were not happy with unexpected airport problems, such as missing booking confirmations, rejected entries, or a lack of compensation after disruptions. A few consumers also noted frustrating discrepancies regarding website pricing details, unexpected fees, and inadequate refund amounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, professional, and... See more

Booking process

Customers had positive experiences with booking process, highlighting how helpful and professional the staff... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, professional, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are polite, professional, and... See more

Price

Consumers find price to be positive and frequently highlight the competitive fares and great value for money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more

Company replied

Rated 5 out of 5 stars

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more

Company replied

Rated 5 out of 5 stars

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more

Company replied

Rated 5 out of 5 stars

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more

Company replied


Company details

  1. Travel agent
  2. Flights search site
  3. Tour operator
  4. Travel deals

Written by the company

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(7,180)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The ticket from lhr to bom with hand…

The ticket from lhr to bom with hand luggage was 421 and with2pc was 442. When I paid for 2 pc they send me email confirmation with only hand luggage but charged with 2 pcs ticket. When called they said to pay more or pay for cancellation has they can't do anything and have to pay. It was a online ticket so there can't be confusion . And need to honor what you show online. I even complained by email which I have not even received acknowledgement

25 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Ketan,

We are sorry to hear that there was confusion with regards to the baggage cost. As mentioned by our agent Andrew in his email of 26DEC25, the price with just hand baggage was £ 442.79 and with 2 two pieces of baggage it was £ 462.79, which is why we needed to collect an additional £ 20.00 from you.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Very helpful and resolve the issue with…

Very helpful and resolve the issue with efficiency

24 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Naresh,

Thank you for your kind words. It is great to hear that you were happy with the service provided.

We do hope that you will consider booking with Tickets to India again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

SANDY K – you are a STAR! ⭐ Outstanding service from start to finish.

An absolutely outstanding experience with Sandy K. Communication was exceptionally clear and timely, all options were explained in detail, and everything was handled seamlessly from start to finish. Truly excellent, first-class service—highly recommended!

22 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Dusmanta,

Thank you so much for your very positive review for Sandy. We are delighted that you have rated your overall experience with her as excellent.

Tickets to India would like to wish you a safe and enjoyable trip and we hope to be able to be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I booked my flight with tickets to…

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service specially Manju that helped me . Manju is really good at her service, sort my all queries and provide good solution within few seconds. Really appreciate her service. Thanks Manju!

24 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Jaspreet,

Many thanks for taking the time to leave a review and for rating the service from Manju as excellent.

We are of course very happy that all went well at short notice and on behalf of the whole team here at Tickets to India, we hope that you have a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Outstanding support from SANDY.K

Sandy.K made my experience great because she was very calm, patient and reassuring throughout the whole process. She answered all my questions clearly, never rushed me and made sure I understood every detail before confirming my booking. Her professional and friendly manner gave me the confidence to go ahead with the reservation. Having agents like Sandy shows the company really values good customer service

23 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Naresh,

We would like to thank you for taking time out to leave such a glowing review for Sandy. Customer feedback is very important to the team and to Tickets to India as a company so that we can continue to monitor that we are providing the appropriate level of service.

We do hope that we can be of assistance to you again very soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great Customer Service By Sandy.K [Tickets to India]

I have contacted Tickets to India today to book tickets to Chennai. Customer Service Officer Sandy.K helped me to book the tickets. Everything went well and great customer service by Sandy.K
I used Tickets to India before and I will definitely use it again.

23 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sivapalan,

Many thanks for leaving a comprehensive review of your experience with Sandy. It is always good to hear when a customer is satisfied with the way that their booking has been handled and we are delighted that you found her to be up to the task.

We hope that you will consider choosing Tickets to India again the next time you need to make a booking.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Tickets to India allows me to choose flight times and dates that suit me

Tickets to India allows me to select the best time of travel and price for me, especially if using the option of flexible departure and arrival dates, which brings up a much greater range of available flight times.

22 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Ivor,

Many thanks for your feedback and for sharing your booking experience. We are of course delighted that all went well and that you were happy with the service provided.

We do hope that Tickets to India can be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Thank you Sandy

I would like to express my sincere gratitude to Sandy for the outstanding support she provided in helping me book flights for my son and me to Mumbai. From start to finish, Sandy was professional, patient, and incredibly attentive, making what could have been a stressful process feel smooth and effortless.

Sandy took the time to fully understand our travel needs, preferences, and budget, and she carefully explained all the available options in a clear and reassuring manner. Because of her excellent knowledge and attention to detail, we were able to secure flights that were not only convenient but also offered great value. She ensured that everything was perfectly aligned with our travel dates and requirements, giving us complete confidence in the booking.

22 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sahil,

Thank you for taking the time to share your experience of booking with Tickets to India. It is of course great to hear that all went well and that you were happy with the patience and attentiveness provided by Sandy.

We look forward to being of service again soon and in the meantime we wish you a safe and pleasant trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Very good and timely service.

21 December 2025
Unprompted review
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Reply from Tickets to India

Hi Vijaya,

Thank you for rating Tickets to India as five star, this is greatly appreciated.

We wish you a safe and enjoyable trip and look forward to being of service again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with tickets to India I m using this from last two years. One of the staff name Sandy she is amazing and very helpful her way of explaining are amazing she is do good. Thnx sandy for ur help

19 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Reshma,

Thank you for taking the time to leave such a positive review for Sandy. We at Tickets to India value your trust and are thrilled to have been part of your travel experience.

We wish you a safe and pleasant trip and look forward to assisting you again soon.

Kind Regards,

Customer Care Team

Rated 5 out of 5 stars

Sandy K has helped me book my tickets…

Sandy K has helped me book my tickets for the third time now, and every single experience has been smooth and stress free. She is extremely helpful, patient, and always makes sure everything is handled properly from start to finish. You can tell she genuinely cares about getting things right, not just closing a booking. Reliable, professional, and easy to work with. Highly recommend Sandy if you want peace of mind while booking your travel.

19 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Pratik,


Many thanks for booking with us again and for taking the time to leave a review. We are delighted that you have rated the service from Sandy as excellent.

We are of course very happy that all went well and on behalf of the whole team here at Tickets to India, we hope that you have a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Sandy was very helpful and is a great…

Sandy was very helpful and is a great asset to the company. Excellent service

19 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Raj,

Thank you for taking the time to share your experience of booking with Tickets to India. It is of course great to hear that all went well and that you were happy with the service and patience provided by Sandy.

We look forward to being of service again soon and in the meantime we wish you a safe and pleasant trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great customer service sandy been very…

Great customer service sandy been very helpful i was booking for disabled mum to go to india everything well explained sandy was kind and helpful mad my day great work 👍

17 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Meghana,

Thank you for your kind words. It is great to hear that you were happy with the service provided by Sandy and that you would rate this as five star.

We do hope that you will consider booking with Tickets to India again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Pavneet has been helping me with my…

Pavneet has been helping me with my regular international air ticket bookings. He is very professional and provides me details pertaining to every booking combination possible. Really appreciate all the help and assistance by Pavneet and tickets to India where prices are always competitive. Thanks a lot.

18 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Nida,

Thank you for your kind words. It is great to hear that you were happy with the service provided by Pavneet and that you would rate this as five star.

We do hope that you will consider booking with Tickets to India again the next time you plan to travel.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Saurav has been really helpful with my…

Saurav has been really helpful with my booking. He was extremely professional, patient and responsive throughout the process. Ho took the time to find me the best flight options that suited my schedule.

patience and courteous n

18 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Mrs. Salgaonkar,

Many thanks for leaving a comprehensive review of your experience with Tickets to India. It is always good to hear when a customer is satisfied with the way that their booking has been handled and we are delighted that you found Saurav to be up to the task.

We hope that you will consider choosing Tickets to India again the next time you need to make a booking.

Kind regards,

Customer Care Team

Rated 1 out of 5 stars

I keep on getting emails that my flight…

I keep on getting emails that my flight is rescheduled but for when and why this is not mentioned, I keep on sending emails back asking them to contact me on my India number but no one bothered finally went on website and had WhatsApp chat and asked the agent to call me back on my india number his name is Mr Pratish he was an arrogant prick I can say he needs to find another job he compares me buying IPhone from a deal and from Apple is same as me buying tickets to India or buying directly from airlines. The second agent I spoke again on WhatsApp his name is Ranju I don’t know it’s male or female they provided me best service and changed my ticket even it’s a different date. I hope tickets to India read my response and ask Mr.Pratish to find a new job for a new start in the new year and learn more about customer service. And appreciate Ranju for her excellent customer service.

17 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Gideon,

We are sorry to hear that Qatar Airways made a schedule change on your booking and that you were unhappy with the way that this was handled.

With regards to your conversation with Pratish, the analogy he was using was intended to show that as an agent (rather than as the airline itself) we are limited in that we can only pass on the information and offer alternatives as per the availability at the time. As you will appreciate, the airline are at liberty to do whatever they like in this respect and can even give a refund or provide a new flight on another carrier if they choose.

We are nonetheless pleased to hear that you were happy with the way that this was ultimately dealt with by Ranju and we wish you a safe and enjoyable return trip in the new year.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Excellent service

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get the best possible price for my ticket changes. I would highly recommend her to anyone looking to change their tickets, she will make sure you get the best deal!

17 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Niyati,

Thank you so much for your review. We are delighted that you have rated your overall experience with Jazz as excellent.

Tickets to India would like to wish you a safe and enjoyable trip and we hope to be able to be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Excellent guidance ! outstanding

sandy.k(ganga) who guided me throughout my online booking. She was very knowledgeable and polite .I would definitely recommend tickets to india for any travel enquires and bookings.

16 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Consumer,

We would like to thank you for taking time out to leave a review for Sandy. Customer feedback is very important to the team and to Tickets to India as a company so that we can continue to monitor that we are providing the appropriate level of service.

We do hope that we can be of assistance to you again very soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Manju prompted me that my booking was…

Manju prompted me that my booking was with them and I just had to make payment. But I had a query which she checked straight away without wasting any time. This was very useful to me. Thank you Manju.

16 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Mani,

Many thanks for your feedback and for sharing your experience of booking with Manju. We are of course delighted that all went well and that you were happy with the service provided.

We do hope that Tickets to India can be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

5 star customer service

This is not the first time I have booked my flights with tickets to India, they have always offered competitive fares.
I booked my tickets online, received a follow up call from Jazz who discussed my online booking and offered me an upgrade on return leg of my trip at a very minimal cost. Great value for money, this offer was not available on any comparison sites, I would have only got economy for the price I paid with any other online sites.
Thanks to Jazz!

15 December 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Aneesh,

Thank you for taking the time to leave such a positive review for Jazz. We at Tickets to India value your trust and are thrilled to have been part of your travel experience.

We wish you a safe and pleasant trip and look forward to assisting you again soon.

Kind Regards,

Customer Care Team

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