I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more
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I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more
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I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more
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I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more
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Company details
Written by the company
Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk
Contact info
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, United Kingdom
- +44(0)2085189100
- cc@ticketstoindia.co.uk
- www.ticketstoindia.co.uk
4.6
Excellent
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Tickets to india website is very…
Tickets to india website is very helpful and reasonable price.
Also there customer care staff very good.
Customer representative JAZZ ,- she help me out all the way and she is very calm .
Will book ticket from here.
27 January 2026
Unprompted review
Reply from Tickets to India
Hi Vikram,
Thank you for your positive and detailed feedback. We are delighted to hear that you find our website very helpful and our prices reasonable, and that you received excellent support from our customer care team.
It’s wonderful to know that Jazz, in particular, was very calm and helpful all the way through. We will be sure to pass your compliments on to her.
We look forward to assisting you with your future bookings.
Kind regards,
Customer Care Team
Extremely frustrating and stressful…
Extremely frustrating and stressful experience booking and changing flights with Tickets to India. I spoke with Baljit and Neha. After my mother passed away, we needed to bring our London–India flights forward and provided proof of death, but we were not offered any bereavement fare or alternative support options.
During the process we were sent incorrect passenger details (names) and incorrect dates, which created additional delays. We also experienced repeated price increases after we had already agreed to and paid an amount: we paid £350 for a flight initially quoted at £300, then the next day were told we needed to pay an additional £200 for the same itinerary, and later the same day the additional amount increased again.
On that same day, I could see new flights available for around £600, but the total we ended up paying was about £900 for the change.
When I asked to escalate to a manager, I was not given manager contact details, and the call transfer did not reach someone who identified themselves as a manager. Overall, I felt pressured and unsupported during a bereavement situation. After many years of using this agency, I won’t be using them again
31 January 2026
Unprompted review
Reply from Tickets to India
Dear Monal,
We are of course very sorry to hear about your mother's passing. On behalf of the whole team here, please accept our sincere and heartfelt condolences to you and your family for your loss.
With regards to bereavement fares, as you may appreciate, as an agent we can only offer whatever is available and we would certainly have done so if this had been a possibility.
Concerning the price paid for the date change, as explained to you by Neha, she made an error with the quote and despite her best efforts to be able to secure the tickets at the agreed price, this was not possible. At this point, Neha offered to refund what you had already paid if you did not want to proceed but you opted (understandably, given the circumstances) to proceed with the date change. We can only apologise for the error on the part of Neha and assure you that this was a genuine mistake.
With regards to the prices that you saw for new flights, unfortunately it is not as simple as comparing like for like as when doing date changes the seats need to be booked in a certain class. Again, we apologise if this was not better explained to you by the team.
We very much appreciate your loyalty to Tickets to India over the years and would be sorry to lose you as a customer. We do hope that you may yet reconsider booking with us again.
Once again, we are sorry for your loss and our thoughts are with you and your family at this difficult time.
Kind regards,
Customer Care Team
Denied Check-in: Air India had no record of my booking from Tickets to India"I am extremely disappointed and…
I am writing this to warn other travelers about a serious issue I experienced with Tickets to India
I arrived at the airport for my Air India flight, but when I tried to check in, the airline staff informed me that they had not received passenger confirmation from this agency. Despite having a booking confirmation from Tickets to India, my name was not on the airline's manifest.
It is unacceptable for an agency to take payment and issue a confirmation without actually securing the seat with the airline. I am requesting an immediate explanation and a full refund for the service failure.
22 January 2026
Unprompted review
Reply from Tickets to India
Dear Keyur,
We are sorry to hear that you had issues with your ticket when checking in at the airport.
Please can you contact us urgently so that we can check and advise you further as you have not provided any information which allows us to identify a booking with us. You can email the team at cc@ticketstoindia.co.uk and we will get back to you.
We look forward to hearing from you.
Kind regards,
Customer Care Team
Sandy was the person who helped me she…
Sandy was the person who helped me she was really kind and helpful. Helped me in getting the tickets quickly and efficiently
30 January 2026
Unprompted review
Reply from Tickets to India
Hi Jovleena,
Thank you for your positive feedback. We are pleased to hear that Sandy was really kind and helpful, assisting you in getting your tickets quickly and efficiently.
We will be sure to pass your kind words on to Sandy. Thank you for booking with Tickets to India.
Kind regards,
Customer Care Team
Excellent Customer support Service
I am very happy with the support I received from Sarah. She assisted me throughout the process with great patience and professionalism. Sarah worked really hard to find the best possible deal for me and also ensured that all eligible vouchers were applied, which I truly appreciate.
She was knowledgeable, supportive, and went the extra mile to make sure everything was handled smoothly. I highly recommend Sarah for her excellent customer service and dedication. Thank you for the outstanding support!
30 January 2026
Unprompted review
Reply from Tickets to India
Hi Sethuraman,
Thank you for such a detailed and glowing review. We are delighted to hear about your excellent experience and that Sarah provided such outstanding support with great patience, professionalism, and dedication. It’s wonderful to know she worked hard to find you the best possible deal and ensured all eligible vouchers were applied, making the entire process smooth.
We are incredibly proud to have Sarah on our team and will be sure to share your high praise with her. Thank you for your strong recommendation and for choosing Tickets to India.
Kind regards,
Customer Care Team
Assistance from Pavneet was excellent…
Assistance from Pavneet was excellent right from the beginning till the confirmation of tickets.
Very quick and easy response. Polite and professional attitude.
Great service
Thank you
29 January 2026
Unprompted review
Reply from Tickets to India
Hi Anjana,
Thank you for your very kind feedback. We are delighted to hear that the assistance from Pavneet was excellent throughout the booking process, with quick and easy responses and a polite, professional attitude.
We will be sure to pass your compliments on to Pavneet. Thank you for choosing Tickets to India and for acknowledging our great service.
Kind regards,
Customer Care Team
Flight Cancellation
I had to cancel my booking because of the Visa related issue. I got the Refund Shield by paying extra as well, Unfortunately the T&C does not include Visa issue as emergency reason I had end up losing 320pounds.
But later Mr.Baljit made sure I get some money-back being a loyal customer, he tried his best to help me.
They really care about their customer satisfaction.
27 January 2026
Unprompted review
Reply from Tickets to India
Dear Yash,
We are sorry to hear that Refund Shield did not cover you for cancelling your ticket after your visa issue was resolved. Unfortunately, Tickets to India has no control over what is refundable and the terms and conditions for Refund Shield are shown on the website at the time the customer selects this option. As you will appreciate, it is essential that customers read the Refund Shield terms and conditions before purchase, particularly when relying on this in the case of a specific set of circumstances.
As you will be aware from your conversation and correspondence with our Refund team, the situation would have been the same whether you had booked with the airline, with ourselves or indeed with any other agent.
With regards to date changes, again Tickets to India has no control over these costs as all quotes for date changes are based upon live availability and pricing at the time of re-booking.
Kind regards,
Customer Care Team
Excellent Customer Service from TicketstoIndia
I had a great experience booking my tickets through TicketstoIndia. Jazz from customer service was very helpful, patient, and responsive. She explained all options clearly and made the process smooth and stress-free. Highly recommended!
26 January 2026
Unprompted review
Reply from Tickets to India
Hi Ram,
Thank you for your excellent feedback and high recommendation. We are delighted to hear that you had a great booking experience and that Jazz was so helpful, patient, and responsive in clearly explaining all your options.
We will be sure to pass your kind words on to her. Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
tickets booking
great customer service. Jazz is really helpful. thank you.
26 January 2026
Unprompted review
Reply from Tickets to India
Hi Arjunan,
Thank you for your positive feedback. We are pleased to hear that you received great customer service and that Jazz was really helpful with your ticket booking.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Thank you Jazz for booking the flight…
Thank you Jazz for booking the flight tickets and giving the option
Also you have helped to book meal and accessible things
Thanks a lot Jazz
26 January 2026
Unprompted review
Reply from Tickets to India
Hi Sandeep,
Thank you for your kind feedback. We are delighted to hear that Jazz was helpful in booking your flight tickets, providing options, and assisting with your meal and accessibility requests.
We will be sure to pass your gratitude along to Jazz. Thank you for choosing Tickets to India, and we wish you a comfortable and pleasant journey.
Kind regards,
Customer Care Team
I would like to say thank you to Sandy…
I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away on phone when Sandy K answered the call. I found Sandy K very helpful who listened to the issue professionally as well as resolved it by suggesting the suitable solution within few minutes. Also, in my experience Sandy K was genuinely happy to help even when I called ticket to India time was 00.07.
25 January 2026
Unprompted review
Reply from Tickets to India
Hi Parth,
Thank you for sharing your experience in such detail. We sincerely appreciate you taking the time to provide this feedback, especially so soon after your booking. We are delighted that Sandy was able to provide such prompt, professional, and genuinely helpful assistance so late at night, listening carefully and quickly resolving the date issue.
It is wonderful to hear about her dedication, and we will be sure to pass on your heartfelt thanks to her.
Tickets to India wishes you a safe and enjoyable trip to India.
Kind regards,
Customer Care Team
Awesome Customer Support
Awesome Customer Support. Thank you for your prompt and helpful service,
My Special Thanks to Amrita for her quick work today that made my journey stress-free.
24 January 2026
Unprompted review
Reply from Tickets to India
Hi Teja,
Thank you for your wonderful feedback. We are delighted to hear that you received awesome customer support and that Amrita's prompt and helpful service today made your journey stress-free.
We will be sure to pass your special thanks on to her. Tickets to India wishes you a safe and enjoyable trip.
Kind regards,
Customer Care Team
Priya - Tickets to India sales agent
Priya, their sales agent was very helpful and courteous. I have always found the staff at Tickets to India very good.
23 January 2026
Unprompted review
Reply from Tickets to India
Hi Rajib,
Thank you for your kind comments. We are delighted to hear that Priya was helpful and courteous as your sales agent, and that you have always had a very good experience with our team.
We truly appreciate your loyalty and will be sure to share your compliments with Priya and the team.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Very good booking site
Very good booking site. Hassle free. Paid the tickets on website and e tickets emails within 24 hours.
23 January 2026
Unprompted review
Reply from Tickets to India
Hi Jeet,
Thank you for your positive feedback. We are pleased to hear that you found the website very good and hassle-free, and that you received your e-tickets promptly within 24 hours of payment.
We appreciate you choosing Tickets to India and hope to assist you with your future travels.
Kind regards,
Customer Care Team
The sentence is mostly correct
"I have been booking flights to India for the past 10 years with tickets to India and have never had any issues. It's very easy to book, and the staff are always friendly and helpful on the phone if you need assistance. I would highly recommend them to family and friend's.
23 January 2026
Unprompted review
Reply from Tickets to India
Hi Kanchana,
Thank you for your loyalty over the last 10 years and for taking the time to share such a wonderful review. We are truly honored to have been your trusted choice for booking flights to India over the past decade and are delighted to hear that you have always found the process easy and our staff friendly and helpful.
Your high recommendation to family and friends means a lot to the team here at Tickets to India. We look forward to serving you for many more years to come.
Kind regards,
Customer Care Team
Highest recommendations
I wasnt able to book my tickets online, the customer service rep Anshu was kind enough and guided me through to book the tickets online correctly. Thanks to him now I have my trip to India booked 🙂
21 January 2026
Unprompted review
Reply from Tickets to India
Hi H Kapasi,
Thank you for your kind feedback. We are so pleased to hear that Anshu was kind and helpful in guiding you through the online booking process, ensuring everything was correct so you could successfully secure your trip to India.
We will be sure to pass your thanks on to Anshu. Tickets to India wishes you a safe and enjoyable journey.
Kind regards,
Customer Care Team
Worst
Good a complaint , to not even get a acknowledgement after chasers. No manager or regulation in this company. They make mistakes and take your money without any accountability. This company needs to be reported to the FCA for mismanagement and use of customer funds
22 January 2026
Unprompted review
Irresponsible. Never use them even if they are a few quid cheaper.
Booked with them return tickets in February 2025 to fly on 21st December 2025. Airline informs them about flight being rescheduled but ticketstoindia.com never bothered to convey it to us, despite the fact that they had all the contact details. We reached the Airport and were sent back without any recompense. Ref. EBP No. 830688 Airline Reference/ PNR STB3JF
21 December 2025
Unprompted review
Reply from Tickets to India
Hi Mohamed,
Many thanks for providing your booking reference details which has enabled us to trace your booking.
Our team has checked the booking history and can see that this was a last minute change made by Turkish Airlines. As you will appreciate, we have no control over such changes and would not have had the opportunity to let you know given the late notification. In addition, airlines would normally contact the passenger directly when there is a last minute change as the customer's contact details are included in the PNR.
We do, of course, appreciate your frustration with what happened and if you have not already done so, we would suggest contacting Turkish Airlines to register your complaint.
Kind regards,
Customer Care Team
-------------------------------- ORIGINAL REPLY BELOW --------------------------------
Hi Mohamed,
We are sorry to hear that the airline made changes to your flight schedule. As an agent, Tickets to India will always try to notify customers when we have prior notice of any changes and when we are able to contact the customer. Unfortunately, this is not always possible which is why we do instruct all customers to reconfirm alll flight segments (either with us or the airline) at least 72 hours prior to departure.
As you have not provided any contact information or a traceable name/ reference number, we are unable to provide specific feedback on your booking, however, if you would like us to look into your specific circumstances and address any issues, you can contact our team at cc@ticketstoindia.co.uk and we will gladly get back to you.
Kind regards,
Customer Care Team
Jazz very helpful
Jazz was extremely helpful while sorting my tickets to India, she gave me different options too. Keep up the good work.
21 January 2026
Unprompted review
Reply from Tickets to India
Hi Tina,
Thank you for your positive feedback. We are delighted to hear that Jazz was extremely helpful in sorting your tickets to India and that she provided you with a variety of options to choose from.
We truly appreciate your encouragement and will be sure to pass your kind words on to Jazz. Thank you for booking with Tickets to India.
Kind regards,
Customer Care Team
We always buy tickets from Ticket to…
We always buy tickets from Ticket to India. Manju gave us very good service. Thank you Ticket to India.
21 January 2026
Unprompted review
Reply from Tickets to India
Hi Harmesh,
Thank you for your continued loyalty and for your kind feedback. We are delighted to hear that you always choose Tickets to India for your bookings and that you were happy with the service from Manju on this occasion. We will be sure to share your appreciation with her.
We look forward to assisting you with your next trip when the time comes.
Kind regards,
Customer Care Team
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