Tiny Box Company Reviews 

3,623
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 765 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy design of the products, suitable for various uses. Many people appreciate the quick and efficient delivery service, with orders often arriving promptly and well-packaged to prevent damage. Reviewers also highlight the helpful customer service and the wide range of product options, including specific sizes and no minimum order quantities. However, some customers experienced issues with delivery, such as damaged or lost packages from couriers, and also noted inconsistent product quality, with some items not meeting expected standards. Additionally, a few people reported dissatisfaction with custom orders, citing missing logos or significant delays.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as high quality, well-made,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the high quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and prompt... See more

Service

People report positive experiences with service, often describing it as outstanding from start to finish,... See more

Order

Customers generally report positive experiences with their orders, often praising the quality of the ordered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more

Company replied

Rated 5 out of 5 stars

I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more

Company replied

Rated 5 out of 5 stars

My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more

Company replied

Rated 5 out of 5 stars

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more

Company replied



Company details

  1. #12 of 40 best companies in Packaging Supply Shop

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,623)

743 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication

Excellent communication, superlative product, well designed, intuitive website, honest pricing and speedy delivery. What can I add? How about all the stars in the firmament...

2 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! (:

Rated 5 out of 5 stars

5 Star CS from start to finish

5 Star CS from start to finish, first time using there print service and not being an experienced graphics designer the logo I sent wasn't up to scratch quality wise, however Hannah explained in detail what they needed and in no time at all my order was processed and on my doorstep much sooner than I expected. I have used this company several times now and the quality of there products is superb. Hope this doesn't sound to much like an AI review :) Huge thank you to all involved.

20 January 2026
Unprompted review
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you had a good experience with the printing for the first time and that Hannah was able to help out - she's fantastic! Your feedback will be passed over to her (:

Rated 5 out of 5 stars

Fantastic product

Fantastic product, excellent communication and a speedy delivery. I think this sums up this great company.

24 December 2025
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived promptly, well packed and good product. Would definitely keep this company as go to for my requirements.

7 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! (:

Rated 5 out of 5 stars

Brilliant boxes and gift bags

I have been buying from Tiny Box Company for a while now, and all their boxes and gift/carrier bags have been of excellent quality. Their website often has bargains to be had too. The items always arrive well packaged in recyclable materials and I have never received anything that has been damaged in any way. Recommended!

5 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you were happy with your order and your feedback has been passed over to our warehouse team as well (:

Rated 5 out of 5 stars

Very good service

Very good service. Packaging was done very well, and no items were damaged. Delivery was prompt. I will probably be using this company several times in the next few years as my business develops. Also, am very happy with the boxes. The size was perfect and it looks good.

5 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so pleased that you were happy with your order! (:

Rated 5 out of 5 stars

Great product

Great product. Great service. Rapid delivery. Sensible pricing.

4 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review (:

Rated 5 out of 5 stars

Great experience!

Great quality items. Quick delivery and very well packaged! Very professional company!

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Excellent quality and price

Excellent quality, excellent price and brilliant speedy secure delivery. Easy website to use and good selection.

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Fantastic.

Fantastic.
Will forever be my go to for my jewellery packaging.

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review (:

Rated 4 out of 5 stars

Boxes weren’t scored so hard to fold

I really like the eco friendliness of all the products which is what drew me to ordering but I’m a little disappointed as quite a few of the boxes were not scored so it was really hard to put them together and then they didn’t look very neat.

1 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review. I am sorry that you were having issues with the fold lines on the boxes. They will be much easier to fold one way than the other. If you think there is an issue, please always send us images to hello@tinyboxcompany.com asap, and we can take a look into it for you and, if necessary, send out replacements.

Rated 5 out of 5 stars

I have bought from this company several…

I have bought from this company several times now and will always return. The product is exceptional. Well designed , great quality and is wonderful for packaging my jewellery in. It fits perfectly with the values of my brand so I am proud to send out my product in tiny box packaging.

31 December 2025
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review. We're so glad that you were happy with your orders and keep coming back!

Rated 5 out of 5 stars

Excellent product and service

Excellent product, prompt delivery, and very carefully packed so that the boxes were not damaged in any way. Very pleased with quality and service, and will be ordering again. Would highly recommend.

27 December 2025
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! We're so glad that you were happy with your order (:

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