I was in desperate need of some equipment, having been let down at the last minute with a purchase from another company. Tiso were excellent - they understood my issue and were able to give sound advi... See more
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Review summary
Created with AI, based on recent reviews
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Had a recent online purchase which was speedy and I was extremely satisfied. In-store at Perth for first time last week and store is very nice. My partner required special insoles and the female assi... See more
I had not used this company before but it was the only place with the product I wanted in stock. I was impressed with their fast dispatch and delivery and the product was really good quality when it a... See more
A great price. Delivery was extra and the bike took an extra day to arrive. It was well packaged. Unfortunately it was missing tubeless valves, but once I'd rung Tiso to explain, they sent replacement... See more
Company details
- #48 of 89 best companies in Outdoor clothing and equipment shop
- #44 of 123 best companies in Activewear shop
- #41 of 94 best companies in Bicycle Shop
- #49 of 78 best companies in Camping Shop
- #4 of 8 best companies in Canoe & Kayak Shop
- #10 of 15 best companies in Winter sport shop
Information provided by various external sources
Tiso, the outdoor specialist, stocks a wide range of outdoor equipment and outdoor clothing from the worlds top brands. Geared up for you.
Contact info
41 Commercial Street, EH6 6JD, edinburgh, United Kingdom
- 0141 559 5454
- help@tiso.co.uk
- www.tiso.com
4.7
Excellent
14k reviews
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Excellent Service and also great DPD…
Excellent Service and also great DPD service….i knew exactly what time my jacket was going to arrive…..fantastic jacket….and at a really competitive price…
7 June 2026
Great place to shop
I do click and collect orders and they have always been ready on time
Staff have always been frendly and helpful when i go in to one of there stores .
Have used tiso for more than 30 years it the first place i would go for any of my gear
31 May 2026
You sent the wrong E bike I had to wait…
You sent the wrong E bike I had to wait another week for my original order to arrive which when arrived it had its internal seat post fixing missing and I went on holiday to Lake District with out my bike which I was going to use so I had to wait until I got back for replacement part. Also kick stand was damaged on bike marked and scratched due to postage in box. Asked for some sort of goodwill gesture and all I got was my original postage back. Not very happy about that. As I was. Going to be ordering a bike for my wife of your website but I will be looking else were I think
5 June 2026
Great product at very good price
30 May 2026
Quick and easy :)
Click and collect order was available for pickup the same day, within a few hours. Great.
29 May 2026
A great price
A great price. Delivery was extra and the bike took an extra day to arrive. It was well packaged. Unfortunately it was missing tubeless valves, but once I'd rung Tiso to explain, they sent replacements on next day delivery.
29 May 2026
Tiso we're excellent especially…
Tiso we're excellent especially Melissa at Glasgow. My only complaint is with the carrier Royal Mail who told lies about the delivery. The bike arrived a day late due to them telling lies!!!
4 June 2026
Speedy delivery of order
4 June 2026
Great price and quick delivery
Great price, good communication and swift delivery, would definitely buy from Tiso again.
4 June 2026
Quick delivery and refund for the big…
Quick delivery and refund for the big shorts I had to return
27 May 2026
The second order that has been messed up
The second order that has been messed up by them. Items being unavailable despite being in stock in their stores. Deliveries being late for no apparent reason other than incompetence. Their Inverness shop seems to be the worst. The contact us link on their website is broken and has been for weeks. Good luck getting your query resolved on the phone. I was a loyal customer but will go elsewhere. Their competitors manage to deliver on time, with proper tracking, something that seems to be beyond Tiso and DPD, who are truly shocking as a courier.
10 June 2026
Unprompted review
Ordered for click and collect
Ordered for click and collect. Came quickly and opening hours of shop made it easy to collect after work.
4 June 2026
easy ordering fair price
easy ordering, fair price, delivered on time. will buy again, in fact i did.
27 May 2026
Great service t-shirt fitting lovely…
Great service t-shirt fitting lovely and great quality
2 June 2026
I haven’t received the item
I haven’t received the item, I emailed to say this and had no response
2 June 2026
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