Tmart Reviews 468

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Would be zero no product after 2 months no reply after 3 emails don't use this company plenty more reliable ones out there once bitten twice shy thank you for your reply re emailed again still no... See more

Company replied

Rated 1 out of 5 stars

I purchased two items from here and waited for ever for them to arrive as they were coming from china which I didn't know. When they finally arrived in plastic bag one of them ( Seconds Quick Repair U... See more

Company replied

Rated 1 out of 5 stars

Emailed , raised complaint due to damaged ostrich feathers sent out in a bag no protection from posting all way from china .... still haven't bothered replying to customers apperntly they give a no... See more

Company replied

Rated 3 out of 5 stars

This company blows hot and cold. Sometimes they are great and sometimes they are the worst thing on the planet. Every order is a gamble. When they perform, the merchandise is inexpensive and good qu... See more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

468 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered an infinity glove for my son…

I ordered an infinity glove for my son , on the picture it looked as if it was made from hard plastic but when i received it, it was made from cheap rubber and just painted.My son was very disappointed in his xmas gift.Will never buy from Tmart again.

22 January 2020
Unprompted review
Rated 3 out of 5 stars

I bought a lot of stuff from them.Some…

I bought a lot of stuff from them.Some were junk but mostly good.But it appears they have closed the tmart name and opened Dinointhebox.com,acting like a brand new store selling the same thing.I have an order that they said shipped before closing but I still don't have it,45 days later.I cannot check on it because either their site is down or they closed.I believe they closed.

12 January 2020
Unprompted review
Rated 1 out of 5 stars

I have been buying off tmart for quite…

I have been buying off tmart for quite a while but its getting worse day by day and finally they are down for ever i think. I lost my money dunno whether i will get it back or not. Plz dont waste your money.

8 January 2020
Unprompted review
Rated 1 out of 5 stars

🤬🤬 scam

Very disappointed. No goods and no response to my emails.
Having read the reviews of this company I would not have purchased from them and my advises is to give them a miss and don't be at a loss

2 January 2020
Unprompted review
Rated 2 out of 5 stars

Tmart has gone down hill fast

I started buying at Tmart about 10 years ago. Initially I was pleased because I always eventually received my item, it was typically the cheapest price ,and they refunded my money on any defective items without requiring me to return them. Over time however I discovered many poor quality items were sold there. Then they sold me defective lithium ion batteries as new and then would not compensate or return them. The worst thing was ordering and receiving a $150 power supply that was dead on arrival that Tmart expected me to ship from Canada to the US at my expense for repair and wait hopefully for a return. No way I should be expected to throw good money after bad money!

20 December 2019
Unprompted review
Rated 2 out of 5 stars

Bought garage remotes😡

Bought garage remotes, seamed simple. Received them in the usual time , about a month. I get 4, charge me double. I only wanted 2, get a hold of customer service, they tell me it’s 2 per order. Yes that’s y I only ordered 1 pack!
Plus there’s no instructions!! Which I’ve mentioned numerous times without response.

7 December 2019
Unprompted review
Rated 1 out of 5 stars

This is just a scam

This is just a scam: they take your order, charge your credit card, then list your order as being processed -- and nothing ever happens after that.

When you complain, they ask you to wait a little longer, and when you ask for a refund -- fail to respond.

Update: A few days later they did respond and, eventually, have refunded me. I'm inclined to blame the recent deterioration of Tmart's services on the unrest in Hong Kong where they are based.

5 December 2019
Unprompted review
Rated 5 out of 5 stars

very happy

Just received my second order of magnetic curtain tie-backs from tmart
Very happy with the service My second order arrived quicker than the first which was great. I will use them again. I got just what I expected.

19 November 2019
Unprompted review
Rated 1 out of 5 stars

The site is terrible

The site is terrible. I received a non-working device, but I can not return it and I can not return the money. Nobody answers letters. I strongly advise against buying anything on this site.

2 November 2019
Unprompted review
Rated 1 out of 5 stars

They become bad / dont buy from them

They were good couple years ago. Now nobody reply to your messages. I did not receive my order but it shows on their website that order was delivered. Sent them dozen of messages over the email but nobody answers the messages.

7 October 2019
Unprompted review

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