Tollers Solicitors Reviews 

50
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

As first-time buyers, we had no idea what to expect from the home-buying process, but Tollers made it genuinely smooth from start to finish. A special mention for Kimberley Osborne, who was fantastic... See more

Rated 1 out of 5 stars

A complete waste of money. They appeared far more interested in taking fees than in pursuing justice. I wish I had read the other reviews before engaging them. After just one video call, I was left fe... See more

Company replied

Rated 5 out of 5 stars

Professional, personable and prompt. David Wootton and Elaine were helpful in every way and made time to see us if requested. They were overseeing our sale and our purchase and hit the deadlines as... See more

Rated 5 out of 5 stars

I used Tollers for Conveyancing on 2 properties. Both the sale and purchase were complex and Tollers were excellent. Kirsten Blaikie was in touch with all parties regularly, and towards the final stag... See more

Company details

  1. Legal Services
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Family Lawyer
  5. Law firm
  6. Lawyer for the Elderly

Written by the company

Building on the Tollers 145 year history servicing its local communities and whilst staying true to our traditional values. It is time for Tollers to provide a fresh approach to supporting our clients, who are at the heart of everything we do.


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3.7

Average

TrustScore 3.5 out of 5

50 reviews

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3.7

All reviews

(50)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I used the services of one of the partners

I used the services of one of the Toller's partners for a restrictive covenant issue in London that threatened to derail our development project. Having dealt with many legal professionals and also managed solicitors in commercial property for many years in a previous role, it was refreshing to deal with a legal professional who was so pragmatic, responsive and knowledgeable in their field of expertise. Working with Heather allowed us to arrive at a solution that ensured the project went forward. Huge thanks.

7 April 2022
Unprompted review
Tollers Solicitors logo

Reply from Tollers Solicitors

Dear Sailing The Med, Thank you for the lovely review for Heather, we have made her aware and she has asked us to thank you for being so kind and telling people how pleased you have been by the work she carried out for you. Tollers Marketing Team.

Rated 5 out of 5 stars

The sale of my late mother's house was…

The sale of my late mother's house was so straightforward with the help of Louise and her team at Tollers Solicitors in Corby. They also have offices at Kempston in Bedford and Northampton which was useful when delivering some of the documentation.
I recommend them highly.
Pauline Hulance

2 November 2022
Unprompted review
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Reply from Tollers Solicitors

Dear Pauline

Thank you for taking the time to leave such a lovely review for Louise and her team. We really appreciate your positive feedback and will ensure your kind words are passed on to her and her team.

The Tollers Marketing team.

Rated 5 out of 5 stars

The way things should be done.

This was a difficult sale for us as I had relocated my Aunt to Glasgow from Cottesmore and everything had to be done remotely, rather than us being on hand. I cannot convey how happy I was with Tollers handling of the sale. English law being somewhat different from Scots, I probably asked more of Tollers than most, but as they say " the proof is in the pudding ". Sale price realised and a very happy Aunt able to fund her twighlight years very nicely. Another point I found to Tollers credit was that when one team member wasn't in the office, another was clued up enough to slot into place and answer any queries we had. Trust me that was not the case with many other organisations we have had to deal with, and it made such a difference. We'll done Tollers, and thanks.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Choose Tollers

A big ‘THANK YOU!’ To Mandy Stark and Danielle Hull for making this a hassle free experience for me. I had every confidence they would provide a superb service in pushing the sale through in a timely manner. They provided regular updates and it couldn’t have been easier (for me!). A great team to have on board!

16 January 2023
Unprompted review
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Reply from Tollers Solicitors

Hi Jennifer, Thank you so much for taking the time to leave such a lovely review for Mandy and Danielle, it's great to know they did such a great job for you. We will be sure to pass your kind words on to them. Thank you Tollers Marketing Team.

Rated 5 out of 5 stars

Fabulous service from Kimberley Osborne and the team!

We used Kimberley Osborne and her lovely team for our recent house purchase and she was excellent. Very responsive, helpful and capable. She was great to work with and it made the process very simple and easy and I would highly recommend! Thanks again ☺️

20 October 2022
Unprompted review
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Reply from Tollers Solicitors

Dear Antonia. Thank you for taking the time to leave such a lovely reveiw for Kimberley and her team. We will ensure it is passed on to them so they are aware of your kind words. Tollers Marketing Team.

Rated 5 out of 5 stars

INCREDIBLE service. *****

Wow! AMAZING service. Kimberley was calm when I was panicking, fully looked after me in the face of an aggressive New Home builder who was pushing for ridiculous timelines. Cant say enough good things about these guys enough. HIGHLY RECOMMEND

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Mandy

Mandy, and her team at Tollers did an outstanding job for us during our move, which on paper looked to be straightforward, however it was just the opposite.

We cannot praise their professionalism highly enough, as problem, after problem, kept arising from things outside our control they handled each one diligently,and kept us fully informed all the way through, and even after exchange they sorted out the FIT payments for the solar panels.

9 July 2022
Unprompted review
Tollers Solicitors logo

Reply from Tollers Solicitors

Dear Mr Allsebrook,
Thank you so much for taking the time to leave such a positive review for Mandy and her team. It is very much appreciated and we are delighted that you received such excellent service from them.
We have made Mandy aware and passed on your kind words to her and the team.
Thank you Tollers Marketing Team.

Rated 5 out of 5 stars

We used Angela Aitken and her team for…

We used Angela Aitken and her team for our sale and purchase.
We received an outstanding service and nothing was too much trouble. We really felt they always had our best interests at heart and they were at the end of the phone for any query. We would not hesitate in using Tollers again. Thank you all so much.

7 July 2022
Unprompted review
Tollers Solicitors logo

Reply from Tollers Solicitors

Dear Mr. Jackson
Thank you for leaving such a lovely review for Angela and her team. We appreciate you taking the time to let us know that they provided you with the highest levels of service. We will ensure your kind words are passed on to Angela and her team.
Thank you.
Tollers Marketing Team.

Rated 5 out of 5 stars

Fantastic Service Second to None

What am amazing team at Tollers solicitors. Angela Aitken in the Residential Property team has recently completed the refinancing of my Buy to Let. The service was exceptional. I have used other firms in the past and nothing compares to Tollers!!

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Kimberley Osborne - Outstanding Service

Kimberley Osborne at Tollers Solicitors was recently recommended to me to use for the conveyancing of my new house. I immediately knew why she was recommended because her service was second to none. Kimberley was knowledgable, efficient & had excellent communication which is something she prides herself on. As a result the sale went through in just a few weeks. She made a potentially complex process so seamless & easy. I couldn’t recommend Kimberley highly enough. Thank you Kimberley!

27 May 2022
Unprompted review
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Reply from Tollers Solicitors

Dear Alice Thank you so much for your review and feedback. We have ensured your comments have been passed to Kimberley and appreciate you taking the time to leave such a lovely review for her. Thank you - Tollers Marketing Team.

Rated 1 out of 5 stars

Terrible

Tollers communication is shockingly bad.
Previous experience of conveyancers has been a more personal touch, they hide behind the restrictions of Covid but that doesn't stop you calling or sending an email. At no point did I have any contact with the person actually dealing with my case and when I asked to speak to them you are constantly fobbed off with the welcome team.
The receptionist was downright rude when we dropped our ID's off.
I would never use again and would not recommend

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Suzanne Bingham is simply unbeatable

Suzanne Bingham is simply unbeatable. Clear guidance on a right of way dispute in a lease. suzanne knows her knitting inside out.

Recommend that Suzanne is the first and only option when you need help with dispute resolution.

Thanks a million.

16 February 2022
Unprompted review
Tollers Solicitors logo

Reply from Tollers Solicitors

Dear Srinivasan, We appreciate you taking the time to leave such a lovely review for Suzanne. We are delighted that you received the best service and have passed your words on to Suzanne. Thank you Tollers Marketing Team.

Rated 1 out of 5 stars

The latest regards our previous Tollers…

The latest regards our previous Tollers review/s detailing Tollers attempts to pump up their fixed price, total lack of promised regular updates, numerous errors, refusal of boss to return phone calls, last minute refusal to complete the conveyancing process because we refused to pay their additional costs and their written threats to ruin us if we did an online review etc ......... whilst we continue to offer masses of written evidence to support every part of our previous reviews including copy of Tollers threatening letter and contemporaneous Email evidence of their refusal to return calls to us to try and sort problems out etc etc ...... Tollers refuse to supply any requested evidence whatsoever of their " bogus " review and " defamation " claims ....... they just continue their " rant " ....... its still hard for us to believe the way that they treated us and how they almost ruined my girlfriends new home retirement plans when they were supposed to be a professional legal business working on our behalf !! ..... we will never forget their nastiness and their incompetence.

22 November 2021
Unprompted review
Rated 2 out of 5 stars

Incentive, Unprofessional and at times Incredibly Arrogant!

It became apparent very early in the process that they were quite happy to do absolutely nothing and let the bill ramp up and as they were getting paid by the hour they clearly had no incentive to chase anything unless it fell in their lap. You got the feeling that if you didn’t make contact then nothing would ever happen! You simply did not know what was going on in the background because communication was at times non existent. I would advice anybody in the future to use a solicitor that charges a flat fee on completion to avoid having to constantly ask for updates and end up doing most of the work yourself.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

An amazing caring organisation

Cathy Eaton has been like a caring friend whilst dealing with all matters following the deaths of my parents. Nothing has been too much trouble and she is always available to offer advice and support or calls back when promised.

10 February 2020
Unprompted review
Rated 5 out of 5 stars

Best Conveyancing service I’ve had!

I used Tollers for Conveyancing on 2 properties. Both the sale and purchase were complex and Tollers were excellent. Kirsten Blaikie was in touch with all parties regularly, and towards the final stages she called me daily. I was kept fully updated. She was extremely knowledgeable about the complex issues that revealed themselves and found rapid solutions. I’ve bought and sold many properties and this is by far the best service I’ve ever had. Value for money, expert, prompt service and consistently cheerful. What more could one ask? Huge thanks!

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Really pleased…

Really pleased with the work Shireena Sheridan completed for us. She was professional, prompt, and offered sound advice.

13 June 2019
Unprompted review
Rated 1 out of 5 stars

0 stars for lazy Toller's lawyers who don't fight for you!

Should be no stars for my no win-no-fee personal injury claim. They were only prepared to do minimal work because there was no legal precedent and therefore not a 100% certainty of a win. I had a good case but as Tollers' were not prepared to fight my corner (the solicitor I had was even undermining me) I have had to take my case elsewhere... Lazy, tick box lawyers who wasted my time and energy! If you're happy with that go with them, if not look elsewhere.

16 October 2018
Unprompted review

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