As first-time buyers, we had no idea what to expect from the home-buying process, but Tollers made it genuinely smooth from start to finish. A special mention for Kimberley Osborne, who was fantastic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A complete waste of money. They appeared far more interested in taking fees than in pursuing justice. I wish I had read the other reviews before engaging them. After just one video call, I was left fe... See more
Company replied
Professional, personable and prompt. David Wootton and Elaine were helpful in every way and made time to see us if requested. They were overseeing our sale and our purchase and hit the deadlines as... See more
I used Tollers for Conveyancing on 2 properties. Both the sale and purchase were complex and Tollers were excellent. Kirsten Blaikie was in touch with all parties regularly, and towards the final stag... See more
Company details
Written by the company
Building on the Tollers 145 year history servicing its local communities and whilst staying true to our traditional values. It is time for Tollers to provide a fresh approach to supporting our clients, who are at the heart of everything we do.
Contact info
1 Waterside Way, Bedford Road, Northampton, , NN4 7XD, Northamptonshire, United Kingdom
- 01604 258 558
- enquiries@tollers.co.uk
- www.tollers.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used the services of one of the partners
I used the services of one of the Toller's partners for a restrictive covenant issue in London that threatened to derail our development project. Having dealt with many legal professionals and also managed solicitors in commercial property for many years in a previous role, it was refreshing to deal with a legal professional who was so pragmatic, responsive and knowledgeable in their field of expertise. Working with Heather allowed us to arrive at a solution that ensured the project went forward. Huge thanks.

Reply from Tollers Solicitors
The sale of my late mother's house was…
The sale of my late mother's house was so straightforward with the help of Louise and her team at Tollers Solicitors in Corby. They also have offices at Kempston in Bedford and Northampton which was useful when delivering some of the documentation.
I recommend them highly.
Pauline Hulance

Reply from Tollers Solicitors
The way things should be done.
This was a difficult sale for us as I had relocated my Aunt to Glasgow from Cottesmore and everything had to be done remotely, rather than us being on hand. I cannot convey how happy I was with Tollers handling of the sale. English law being somewhat different from Scots, I probably asked more of Tollers than most, but as they say " the proof is in the pudding ". Sale price realised and a very happy Aunt able to fund her twighlight years very nicely. Another point I found to Tollers credit was that when one team member wasn't in the office, another was clued up enough to slot into place and answer any queries we had. Trust me that was not the case with many other organisations we have had to deal with, and it made such a difference. We'll done Tollers, and thanks.
Choose Tollers
A big ‘THANK YOU!’ To Mandy Stark and Danielle Hull for making this a hassle free experience for me. I had every confidence they would provide a superb service in pushing the sale through in a timely manner. They provided regular updates and it couldn’t have been easier (for me!). A great team to have on board!

Reply from Tollers Solicitors
Fabulous service from Kimberley Osborne and the team!
We used Kimberley Osborne and her lovely team for our recent house purchase and she was excellent. Very responsive, helpful and capable. She was great to work with and it made the process very simple and easy and I would highly recommend! Thanks again ☺️

Reply from Tollers Solicitors
INCREDIBLE service. *****
Wow! AMAZING service. Kimberley was calm when I was panicking, fully looked after me in the face of an aggressive New Home builder who was pushing for ridiculous timelines. Cant say enough good things about these guys enough. HIGHLY RECOMMEND
Mandy
Mandy, and her team at Tollers did an outstanding job for us during our move, which on paper looked to be straightforward, however it was just the opposite.
We cannot praise their professionalism highly enough, as problem, after problem, kept arising from things outside our control they handled each one diligently,and kept us fully informed all the way through, and even after exchange they sorted out the FIT payments for the solar panels.

Reply from Tollers Solicitors
We used Angela Aitken and her team for…
We used Angela Aitken and her team for our sale and purchase.
We received an outstanding service and nothing was too much trouble. We really felt they always had our best interests at heart and they were at the end of the phone for any query. We would not hesitate in using Tollers again. Thank you all so much.

Reply from Tollers Solicitors
Fantastic Service Second to None
What am amazing team at Tollers solicitors. Angela Aitken in the Residential Property team has recently completed the refinancing of my Buy to Let. The service was exceptional. I have used other firms in the past and nothing compares to Tollers!!
Kimberley Osborne - Outstanding Service
Kimberley Osborne at Tollers Solicitors was recently recommended to me to use for the conveyancing of my new house. I immediately knew why she was recommended because her service was second to none. Kimberley was knowledgable, efficient & had excellent communication which is something she prides herself on. As a result the sale went through in just a few weeks. She made a potentially complex process so seamless & easy. I couldn’t recommend Kimberley highly enough. Thank you Kimberley!

Reply from Tollers Solicitors
Terrible
Tollers communication is shockingly bad.
Previous experience of conveyancers has been a more personal touch, they hide behind the restrictions of Covid but that doesn't stop you calling or sending an email. At no point did I have any contact with the person actually dealing with my case and when I asked to speak to them you are constantly fobbed off with the welcome team.
The receptionist was downright rude when we dropped our ID's off.
I would never use again and would not recommend
Suzanne Bingham is simply unbeatable
Suzanne Bingham is simply unbeatable. Clear guidance on a right of way dispute in a lease. suzanne knows her knitting inside out.
Recommend that Suzanne is the first and only option when you need help with dispute resolution.
Thanks a million.

Reply from Tollers Solicitors
The latest regards our previous Tollers…
The latest regards our previous Tollers review/s detailing Tollers attempts to pump up their fixed price, total lack of promised regular updates, numerous errors, refusal of boss to return phone calls, last minute refusal to complete the conveyancing process because we refused to pay their additional costs and their written threats to ruin us if we did an online review etc ......... whilst we continue to offer masses of written evidence to support every part of our previous reviews including copy of Tollers threatening letter and contemporaneous Email evidence of their refusal to return calls to us to try and sort problems out etc etc ...... Tollers refuse to supply any requested evidence whatsoever of their " bogus " review and " defamation " claims ....... they just continue their " rant " ....... its still hard for us to believe the way that they treated us and how they almost ruined my girlfriends new home retirement plans when they were supposed to be a professional legal business working on our behalf !! ..... we will never forget their nastiness and their incompetence.
Incentive, Unprofessional and at times Incredibly Arrogant!
It became apparent very early in the process that they were quite happy to do absolutely nothing and let the bill ramp up and as they were getting paid by the hour they clearly had no incentive to chase anything unless it fell in their lap. You got the feeling that if you didn’t make contact then nothing would ever happen! You simply did not know what was going on in the background because communication was at times non existent. I would advice anybody in the future to use a solicitor that charges a flat fee on completion to avoid having to constantly ask for updates and end up doing most of the work yourself.
I've been fighting a case with this…
I've been fighting a case with this firm for 2 years they take take and still dont get your money
No communication very poor
An amazing caring organisation
Cathy Eaton has been like a caring friend whilst dealing with all matters following the deaths of my parents. Nothing has been too much trouble and she is always available to offer advice and support or calls back when promised.
Best Conveyancing service I’ve had!
I used Tollers for Conveyancing on 2 properties. Both the sale and purchase were complex and Tollers were excellent. Kirsten Blaikie was in touch with all parties regularly, and towards the final stages she called me daily. I was kept fully updated. She was extremely knowledgeable about the complex issues that revealed themselves and found rapid solutions. I’ve bought and sold many properties and this is by far the best service I’ve ever had. Value for money, expert, prompt service and consistently cheerful. What more could one ask? Huge thanks!
Really pleased…
Really pleased with the work Shireena Sheridan completed for us. She was professional, prompt, and offered sound advice.
0 stars for lazy Toller's lawyers who don't fight for you!
Should be no stars for my no win-no-fee personal injury claim. They were only prepared to do minimal work because there was no legal precedent and therefore not a 100% certainty of a win. I had a good case but as Tollers' were not prepared to fight my corner (the solicitor I had was even undermining me) I have had to take my case elsewhere... Lazy, tick box lawyers who wasted my time and energy! If you're happy with that go with them, if not look elsewhere.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







