Tollers Solicitors Reviews 

50
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

As first-time buyers, we had no idea what to expect from the home-buying process, but Tollers made it genuinely smooth from start to finish. A special mention for Kimberley Osborne, who was fantastic... See more

Rated 1 out of 5 stars

A complete waste of money. They appeared far more interested in taking fees than in pursuing justice. I wish I had read the other reviews before engaging them. After just one video call, I was left fe... See more

Company replied

Rated 5 out of 5 stars

Professional, personable and prompt. David Wootton and Elaine were helpful in every way and made time to see us if requested. They were overseeing our sale and our purchase and hit the deadlines as... See more

Rated 5 out of 5 stars

I used Tollers for Conveyancing on 2 properties. Both the sale and purchase were complex and Tollers were excellent. Kirsten Blaikie was in touch with all parties regularly, and towards the final stag... See more

Company details

  1. Legal Services
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Family Lawyer
  5. Law firm
  6. Lawyer for the Elderly

Written by the company

Building on the Tollers 145 year history servicing its local communities and whilst staying true to our traditional values. It is time for Tollers to provide a fresh approach to supporting our clients, who are at the heart of everything we do.


Contact info

3.7

Average

TrustScore 3.5 out of 5

50 reviews

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3.7

All reviews

(50)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Tollers negotiated my commercial lease

Tollers negotiated my commercial lease. Despite the landlord agreeing I would not be liable to dilapidations, their solicitor still included a clause that would have held be liable for the poor historic condition of the building. That could have easily cost my business hundreds of thousands of pounds. Highly recommended.

23 July 2018
Unprompted review
Rated 1 out of 5 stars

Dont use them. Wasting time

Wasting time, lost my business deal, with them.

9 June 2018
Unprompted review
Tollers Solicitors logo

Reply from Tollers Solicitors

Thank you for taking the time to leave a review of our legal services and we are sorry that you seem to have had a bad experience. Having thoroughly checked our records and systems we cannot find a client, current or historical, with your name.

Tollers Solicitors take negative reviews of this nature very seriously and are happy to investigate further for you. In order to do this please contact the solicitor who dealt with you matter so that they can implement the correct procedure. Please contact them via email or by telephone on 01604 258558.

Regards Tollers Solicitors

Rated 5 out of 5 stars

Excellent conveyancing services!

Tollers were our conveyancers when we bought our first home. We were allocated Tollers through our lender's managed panel. The team was always very professional, explained what the steps in the process were (through an online platform), chased us/the vendor's solicitor for any outstanding items and quickly processed the documentation that reached them.

The price they charged was very reasonable - and lower than a lot of the quotes we found online. They were very patient with us when we got gazumped the first time - quickly refunding the amount paid without us having to ask. Once we had an offer accepted on another property, they were quick to set up a file and helped us complete in about 6 weeks.

They are clearly very busy and initially had a matter-of-fact style when communicating with us. This is obviously not an issue. However, as we neared completion, they were very personable and seemed genuinely happy to help us acquire our first home. This made the customer experience even better.

We are very satisfied customers and would be happy to recommend them to friends. This aspect of the house purchase could not have been easier/quicker/nicer. Thank you David, Khama and Elaine!

6 October 2017
Unprompted review
Rated 1 out of 5 stars

Avoid

Tollers where expecting to be paid over £5700 for what equated to four photographs their expert ! had taken that where not needed in the first place.
Avoid these clowns like the plague

3 July 2016
Unprompted review
Rated 1 out of 5 stars

Waste of time

Dont waste your time. Tollers are deceitful and do nothing but make excuse after excuse for their bungling. They even have the audacity to think they should be paid for their bungling which serves to prove they are clueless, failing to provide a service they intend to charge for breaches any contact you may have with them.
The Chuckle Brothers would be a better choice minus ten would be flattering.
Avoid these goons

20 June 2016
Unprompted review
Rated 1 out of 5 stars

Bad Advice, Very Slow, Unprofessional

I had a personal injury claim handled by Tollers, they were extremely slow took almost four years, they gave me three figures I could expect , I got less than a third of what they indicated, although there fee was around the same as what I got, they mixed my case with another on several occasions they sent me documents that I was not to see, and then asked me to delete they broke there own customer charter.I would never recommend this company they seem to serve one interest THERE OWN.
UPDATE *******
Tollers have even failed to respond to my complaint lodged on 4th June 2016, and now some 15 weeks later I have had to appoint new solicitors to investigate my old ones , and seek the help of the ombudsman to get what I should have from Tollers please do not waste your time or money on tollers they are very very poor at what they do, they just like to line there own pockets

5 June 2016
Unprompted review

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