As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... See more
Company replied
I deposited my own funds into Toobit, but they have locked my account and blocked withdrawals without any valid reason. I never even claimed their "deposit bonus" to avoid any complications, and I... See more
Company replied
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... See more
Company replied
*My experience with Toobit:* I was using Toobit normally, and I liked the platform at first. But then my account was suddenly restricted due to "Risk Control." I contacted support, and t... See more
Company replied
Written by the company
Cayman Islands
UPDATE April 27: Still no response. It’s been 11 days. The exchange is ignoring my UID 330063084. Avoid this platform if you value your money.
My account has been restricted for a week. After I refused a suspicious "100% balance deduction" proposal from support, they promised an "expedited review" on April 21st. Since then — total silence. They ignore my emails and their Telegram bot deletes my questions in the official group.
I have traded manually and followed all rules. This looks like a selective scam where the exchange refuses to pay out legitimate profits. I will update this review ONLY when my withdrawal access is restored. Ticket numbers: #20260421000005 and #20260417000030. UID: 330063084.
All this is, is Robinhood exchange with the name Toobit. It is just mind blowing as people saying they can be a woman or man whatever they want to be. That men can have babies. Same as Robinhood and Toobit still being open. Robinhood that is and Toobit blows my mind like that because they're absolutely 100% con man crooks and thieves and they blatantly do it. They steal your money and you can't talk to nobody and there's nothing you seem to be able to do about it and people can't do anything about it because nobody can properly get together and come up with a plan to sue them. Trust pilot allows them to get new a page on trust pilot somehow. Trust pilot must be in on it with them and getting paid under the table. Nobody can get 1 star reviews and then get a new page to start over. I think 3 times already they have started over while stealing everybody's money. I know Robinhood has another name. It is Toobit. But I doubt this makes it to the main page so everyone can read it because trust pilot will make sure that doesn't happen if they start getting exposed and people start being able to communicate with each other without being blocked.
I love this company because it let's you make money on the side hassle free
UİD NO: 734987421
I deposited over 13,000 USDT to Toobit and withdrew approximately 3,895 USDT.
My current account balance is 5,285 USDT, yet Toobit is restricting withdrawal of the remaining funds and refusing to provide full access.
Despite repeated contact with support and Telegram admins, they have not provided:
- A clear explanation of which funds are restricted
- The policy allegedly violated
- A mathematical/accounting breakdown of how withdrawable funds were calculated
They continue insisting on deductions/restrictions without transparent justification.
Unless Toobit provides a full explanation and releases the remaining funds, users should be cautious when holding significant balances on this platform.
Today I want to share my story about the Toobit exchange and how I, unfortunately, ended up on this scam platform—and how they stole all the funds I had earned.
I registered on this exchange in February 2026 on the recommendation of a friend. He was attracted by the deep order books for certain coins and his personal connection with a manager at the exchange. This manager assured him of the exchange's reliability and promised to help "resolve any issues" if they arose.
I made an initial deposit of $5,000 on Toobit, traded for a while, and withdrawals worked smoothly. Then I deposited another $5,000, bringing my total deposit to $10,000—specifically in USDT.
I traded on Toobit for 11 days, experiencing both losing and winning days. Then, on February 26, I made around +$3,000 in total from three trades. An hour and a half later, I requested a withdrawal—everything went through; the funds arrived. I left exactly $10,000 in my balance.
An hour after that, I tried to open another trade—but it didn't work. A message said my account was restricted from trading and that I needed to contact support. At the same time, I noticed that while my total balance still showed $10,000, only $4,796 were available. They had removed funds from my balance equal to the amount I had previously withdrawn.
I contacted support, and they replied that they had detected violations in my trading activity and asked me to explain my trading strategy regarding three altcoins. Not shitcoins—these were coins ranked in the top 30–90 on CoinMarketCap. I provided them with an explanation.
Their response was that due to the violations, they were forced to deduct all profits from my account. And not just the profits from the three trades on February 26 that they had questioned—but all profits I had made during the entire trading period. The actual profit from my trading was even smaller than that: they also deducted the rebates I had received from the person who invited me (he was giving me back 60% of the fees I paid).
I disagreed with them and denied any violations, because I was trading manually, personally, without using any software/API/automated trading, and it wasn't arbitrage. But they didn't care. They even told me they were considering not just confiscating my profits but also seizing my deposit. So for days during the dispute, they wouldn't let me withdraw even my own money.
During this back-and-forth, I reached out to the exchange manager—the one who had promised to "solve problems," the reason I had signed up and generated volume for them. I don't know if he did anything, but it made no difference. Finally, I told them straight: either return my money, including the honestly earned profits, or I will expose your lawlessness.
In the end, after harassing support daily for six days, they allowed me to withdraw only the principal amount. They zeroed out all the profit in my account—$5,204—which included my net PnL plus the rebate returns from the manager. So they even took back the rebates. In short, this isn't an exchange; it's an outright scam where making money is forbidden. Stay away from them. If you can, please repost this and leave a review for them on the App Store—there are already a few similar reviews there.
UPD: My UID: 263249566
Thank you for your reply, but I respectfully disagree with the conclusion of your compliance team.
I want to make it clear: I trade manually only. I do not use API, bots, or arbitrage strategies. My trading activity is honest and fully compliant with your Terms of Use.
Your system flagged certain "patterns," but a flag is not proof. No specific evidence (such as transaction IDs or timestamps) has been provided to show that I violated any rules.
I request a thorough manual review of my case. If you have concrete proof of any violation, please share it with me.

Reply from Toobit
Their reply is basically a wall of buzzwords: “batch registrations”, “abnormal arbitrage”, “identical patterns”. Notice something interesting. They still didn’t provide a single specific trade or account. Just algorithm smoke.
Customer service is probably just AI replying.

Reply from Toobit
I'm really enjoying Terry's training sessions and his pace is constantly the same...
Robert Lott 704-898-0085
Very easy-to-use app. Great bonuses. Great support. Great everything.
I don't remember it's been a while since I last used
Feel like it needs more security! App should block anyone else from logging on the link.

Reply from Toobit
The platform is laggy and delayed. They use an average buy and an average close that varies a lot and is 9 out of 10 in their favour ( that, on top of fees, is a combo made in hell for you and heaven for them)...all your trades start behind and close way behind.
you cant be trading seriously there
my reply, i dont know if they are aware, but I was mostly scalpîng which makes the outrageous even more evident...lag, delay and fees...fact on a small trade, 75% of the profits were absorbed, but you get a small average buy rebate on your next one, but what's up with my next close? likely to be screwed once again..that's my observation, they are on a totally different level for racking money.
also they might have a very small threshold for using customer funds as gas against their bid, because once you are in a trade, the tide can shift against you like crazy, like you were totally out of line using 50x levrage on small coin with no volume but you were using 8 10x 15$ it seems that really want to push you out of profitable trade and they will dont blink on that..be careful guys

Reply from Toobit
I'm very dissapointed in this platform.
I deposit money to trade futures i received my bonus but when i want to withdraw my own money they froze my account and the support team is not responding on my emails for 1.5 days now. I did nothing strange and did the KYC as well. Just a withdraw and they blocked me. Worst support team i ever had and i'm trading on a lot off crypto platforms. If they not unlock me quick. i will never ever use this platform anymore. And also i warn FEFE who is a big client of yours.
Problems still not solved takes already 2-3 days really horrible. They not responding on emails the support team. If they solve my problem not today i'm going to court and regulators.
Don't lie that everthing is fixed now!!!!! Still frozen!!!!!!!!!!!!

Reply from Toobit
absolute scammers avoid at all cost!!!
your typical withdrawal scam

Reply from Toobit
I opened an account via an affiliate link, deposited 4000 USDT, and received the 800 USDT bonus as stated in the terms. I completed full KYC and traded according to the bonus requirements.
When I requested a withdrawal after more than 24 hours, only my original deposit was returned — the entire profit (2000 USDT) was forfeited. Customer support claimed it was due to my region being ineligible for the bonus. However:
- The link they provided lists only a few excluded countries, none of which include EU nations.
- I was able to register, complete KYC, receive the bonus, and trade freely.
- When I requested a list of ineligible countries, they refused to provide it.
The explanation referring to a “risk control check” is vague and non-specific, with no actionable details. This appears arbitrary and inconsistent with the published bonus terms.
I urge Toobit to provide a clear, written justification or to release the profits immediately. Until then, I cannot recommend this platform.
UI: 260343812
UPDATE:
Thank you for your response. However, I must formally dispute the claim that my account engaged in “batch transactions”. This allegation is factually incorrect.
My trading activity consisted of only three manual trades: 2 short positions on SOL and 1 short position on POPCAT.
There were no automated strategies, no bots, no scripts, no API trading, and no batch or bulk order placement of any kind. Each trade was placed manually and individually via the standard trading interface.
Given this, I request the following:
- A clear definition of “batch transactions” as applied to my case.
- Concrete evidence supporting your claim (timestamps, order IDs, logs, or any specific activity you believe constitutes a violation).
- The exact clause in your Risk Control Rules that explicitly classifies three manual trades as “batch transactions”.
At present, your explanation consists solely of a generic reference to internal risk control rules, without any demonstrable linkage to my actual trading behavior. This is not sufficient justification for the forfeiture of legitimately earned profits.
Unless you can provide specific, verifiable evidence that I violated a clearly defined rule, the confiscation of my profit remains unjustified and arbitrary.
I expect a detailed and transparent response.
UPDATE (Resolution):
Following further review and communication with Toobit, the lock on my account has been lifted and the issue has been resolved. I appreciate that the matter was ultimately addressed and corrected.

Reply from Toobit
This company is a Rockstar when it comes to educating people and giving the most opportunity to bank big!!
I have been given a 50 usdt bonus, took 1 trade and lost 1 usdt, after that the bonus magicall disapeared, i sent emails to support but nothing changed, i will not use this platform ever again or even thinking putting my money there
After their reply i did send them to customer support a clear screenshot where it shows that there is no bonus available. - Looks like more cheating than wanting to help - Avoid this exchange for peace of mind - Thats my experience - If they resolve the issue i am happy to update it here -

Reply from Toobit
As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nick regularly. However, despite so many reminders, they just kept emailing me in Vietnamese, - Why? Just makes no sense. When I said I will close my account if I do not receive an explanation & all they did is confirm account closure instructions. Clearly not interested in UK Customers. Shame as its a good platform with a very nice UI, but I've had enough now. If they can't action such a Basic instruction like, "please email me in English", then what hope is there for any decent level of customer service! The funds I was planning to transfer to Toobit won't be happening. Goodbye!

Reply from Toobit
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.