Toobit 

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Rated 2 out of 5 stars

As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... See more

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Rated 1 out of 5 stars

I deposited my own funds into Toobit, but they have locked my account and blocked withdrawals without any valid reason. I never even claimed their "deposit bonus" to avoid any complications, and I... See more

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Rated 5 out of 5 stars

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... See more

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Rated 1 out of 5 stars

*My experience with Toobit:* I was using Toobit normally, and I liked the platform at first. But then my account was suddenly restricted due to "Risk Control." I contacted support, and t... See more

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Company details

  1. Cryptocurrency Service

About Toobit

Written by the company


Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.

Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.

Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.

We offer a comprehensive trading experience with:
  • 1,000+ trading pairs
  • Spot and derivatives trading
  • Copy trading and grid bots
  • Up to 200x leverage
  • Seamless performance and 24/7 multilingual support

Recent awards and recognition:
  • Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
  • Best Crypto Exchange MENA 2025 – World Business Outlook Awards
  • Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards

Join us and discover the future of crypto trading.

Contact info

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Rated 1 out of 5 stars

Funds held hostage - Ticket #20260421000005 (formerly #20260417000030)

UPDATE April 27: Still no response. It’s been 11 days. The exchange is ignoring my UID 330063084. Avoid this platform if you value your money.

My account has been restricted for a week. After I refused a suspicious "100% balance deduction" proposal from support, they promised an "expedited review" on April 21st. Since then — total silence. They ignore my emails and their Telegram bot deletes my questions in the official group.
​I have traded manually and followed all rules. This looks like a selective scam where the exchange refuses to pay out legitimate profits. I will update this review ONLY when my withdrawal access is restored. Ticket numbers: #20260421000005 and #20260417000030. UID: 330063084.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

All this is

All this is, is Robinhood exchange with the name Toobit. It is just mind blowing as people saying they can be a woman or man whatever they want to be. That men can have babies. Same as Robinhood and Toobit still being open. Robinhood that is and Toobit blows my mind like that because they're absolutely 100% con man crooks and thieves and they blatantly do it. They steal your money and you can't talk to nobody and there's nothing you seem to be able to do about it and people can't do anything about it because nobody can properly get together and come up with a plan to sue them. Trust pilot allows them to get new a page on trust pilot somehow. Trust pilot must be in on it with them and getting paid under the table. Nobody can get 1 star reviews and then get a new page to start over. I think 3 times already they have started over while stealing everybody's money. I know Robinhood has another name. It is Toobit. But I doubt this makes it to the main page so everyone can read it because trust pilot will make sure that doesn't happen if they start getting exposed and people start being able to communicate with each other without being blocked.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Funds Restricted Without Transparent Explanation

UİD NO: 734987421

I deposited over 13,000 USDT to Toobit and withdrew approximately 3,895 USDT.

My current account balance is 5,285 USDT, yet Toobit is restricting withdrawal of the remaining funds and refusing to provide full access.

Despite repeated contact with support and Telegram admins, they have not provided:

- A clear explanation of which funds are restricted
- The policy allegedly violated
- A mathematical/accounting breakdown of how withdrawable funds were calculated

They continue insisting on deductions/restrictions without transparent justification.

Unless Toobit provides a full explanation and releases the remaining funds, users should be cautious when holding significant balances on this platform.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Toobit is a scam! They stole over $5,000 from me.

Today I want to share my story about the Toobit exchange and how I, unfortunately, ended up on this scam platform—and how they stole all the funds I had earned.

I registered on this exchange in February 2026 on the recommendation of a friend. He was attracted by the deep order books for certain coins and his personal connection with a manager at the exchange. This manager assured him of the exchange's reliability and promised to help "resolve any issues" if they arose.

I made an initial deposit of $5,000 on Toobit, traded for a while, and withdrawals worked smoothly. Then I deposited another $5,000, bringing my total deposit to $10,000—specifically in USDT.

I traded on Toobit for 11 days, experiencing both losing and winning days. Then, on February 26, I made around +$3,000 in total from three trades. An hour and a half later, I requested a withdrawal—everything went through; the funds arrived. I left exactly $10,000 in my balance.

An hour after that, I tried to open another trade—but it didn't work. A message said my account was restricted from trading and that I needed to contact support. At the same time, I noticed that while my total balance still showed $10,000, only $4,796 were available. They had removed funds from my balance equal to the amount I had previously withdrawn.

I contacted support, and they replied that they had detected violations in my trading activity and asked me to explain my trading strategy regarding three altcoins. Not shitcoins—these were coins ranked in the top 30–90 on CoinMarketCap. I provided them with an explanation.

Their response was that due to the violations, they were forced to deduct all profits from my account. And not just the profits from the three trades on February 26 that they had questioned—but all profits I had made during the entire trading period. The actual profit from my trading was even smaller than that: they also deducted the rebates I had received from the person who invited me (he was giving me back 60% of the fees I paid).

I disagreed with them and denied any violations, because I was trading manually, personally, without using any software/API/automated trading, and it wasn't arbitrage. But they didn't care. They even told me they were considering not just confiscating my profits but also seizing my deposit. So for days during the dispute, they wouldn't let me withdraw even my own money.

During this back-and-forth, I reached out to the exchange manager—the one who had promised to "solve problems," the reason I had signed up and generated volume for them. I don't know if he did anything, but it made no difference. Finally, I told them straight: either return my money, including the honestly earned profits, or I will expose your lawlessness.

In the end, after harassing support daily for six days, they allowed me to withdraw only the principal amount. They zeroed out all the profit in my account—$5,204—which included my net PnL plus the rebate returns from the manager. So they even took back the rebates. In short, this isn't an exchange; it's an outright scam where making money is forbidden. Stay away from them. If you can, please repost this and leave a review for them on the App Store—there are already a few similar reviews there.

UPD: My UID: 263249566
Thank you for your reply, but I respectfully disagree with the conclusion of your compliance team.

I want to make it clear: I trade manually only. I do not use API, bots, or arbitrage strategies. My trading activity is honest and fully compliant with your Terms of Use.

Your system flagged certain "patterns," but a flag is not proof. No specific evidence (such as transaction IDs or timestamps) has been provided to show that I violated any rules.

I request a thorough manual review of my case. If you have concrete proof of any violation, please share it with me.

12 March 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi Alex, thank you for sharing with us your experience. At Toobit, we strive to create a fair, transparent, and compliant trading environment, and we are sorry that your experience fell short of your expectations.

Our compliance team has conducted a thorough review of the situation you described. The review showed that your account's trading activity triggered our platform's risk-control system. The system detected patterns associated with hedging, wash trading, or arbitrage. Under our Terms of Use, any profits and rebates tied to non-compliant trading activities are automatically removed.

Protecting our traders' assets is a top priority for us. Our team has confirmed that your original deposited funds were cleared for withdrawal, and you have successfully withdrawn them.

We still value your feedback. If you believe this decision is a misunderstanding, please reach out. You can provide evidence of your manual trading (such as screen recordings or a detailed explanation of your strategy) to our Support Center or by emailing support@toobit.com. Our staff will be happy to step in and conduct a secondary manual review.

We value the trust of every trader, but we must also strictly enforce our Terms of Use to maintain a fair trading platform for everyone. Thank you for your understanding.

Rated 1 out of 5 stars

Refuse to provide proof for wash trading accusations

Their reply is basically a wall of buzzwords: “batch registrations”, “abnormal arbitrage”, “identical patterns”. Notice something interesting. They still didn’t provide a single specific trade or account. Just algorithm smoke.

Customer service is probably just AI replying.

9 March 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi there. Thank you again for your feedback. We understand that 'batch registrations' and 'identical patterns' can sound like jargon. These labels refer to specific behaviors that trigger our security protocols to protect the integrity of our marketplace.

To prevent bad actors from circumventing our safeguards, we are limited in how much 'under-the-hood' algorithmic data we can share publicly.

As we have previously communicated these findings, we consider this matter investigated. However, if you have new information to provide, please reach out to support@toobit.com.

Rated 3 out of 5 stars

Feel like it needs more security

Feel like it needs more security! App should block anyone else from logging on the link.

6 January 2026
Toobit logo

Reply from Toobit

Hi Aaron, thank you for this feedback. Security is a top priority for us, and we appreciate you highlighting this area. We are always reviewing our login methods to ensure they remain secure and user-friendly.

I have passed your suggestion regarding link blocking/expiration to our product team for consideration in future updates.

Thanks for helping us improve!

Rated 1 out of 5 stars

The platform is laggy and delayed

The platform is laggy and delayed. They use an average buy and an average close that varies a lot and is 9 out of 10 in their favour ( that, on top of fees, is a combo made in hell for you and heaven for them)...all your trades start behind and close way behind.
you cant be trading seriously there

my reply, i dont know if they are aware, but I was mostly scalpîng which makes the outrageous even more evident...lag, delay and fees...fact on a small trade, 75% of the profits were absorbed, but you get a small average buy rebate on your next one, but what's up with my next close? likely to be screwed once again..that's my observation, they are on a totally different level for racking money.
also they might have a very small threshold for using customer funds as gas against their bid, because once you are in a trade, the tide can shift against you like crazy, like you were totally out of line using 50x levrage on small coin with no volume but you were using 8 10x 15$ it seems that really want to push you out of profitable trade and they will dont blink on that..be careful guys

3 February 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi Frank, we are sorry to hear about your experience with platform latency and trade execution. We did an investigation and found that the lag and delay you mentioned are most likely due to temporary network/server fluctuations. Transaction prices are determined by real-time market matching rules and are affected by market liquidity and the volume of pending orders.

Regarding your experience with our average bid-ask and ask prices, these are also the result of real-time market matching. Toobit's transaction fees are all published on our official website, are transparent, and apply uniformly to all traders.

If you have any questions about specific closing orders, please provide the specific order number and transaction time, and we will verify the detailed transaction records for you.

If you are trading futures, we also want to ensure you are aware of our Zero Slippage Policy, which is designed to provide added protection for your trades. You can review the details here: https://www.toobit.com/en-US/announcement/zero-slippage-guarantee-added-protection-for-your-futures-trades

We thank you for your input, and will also continuously optimize the trading experience on Toobit. Thank you for your understanding and support.

As always, you can always reach out to us directly at support@toobit.com. We're here to help!

Rated 1 out of 5 stars

I'm very dissapointed in this platform.

I'm very dissapointed in this platform.
I deposit money to trade futures i received my bonus but when i want to withdraw my own money they froze my account and the support team is not responding on my emails for 1.5 days now. I did nothing strange and did the KYC as well. Just a withdraw and they blocked me. Worst support team i ever had and i'm trading on a lot off crypto platforms. If they not unlock me quick. i will never ever use this platform anymore. And also i warn FEFE who is a big client of yours.
Problems still not solved takes already 2-3 days really horrible. They not responding on emails the support team. If they solve my problem not today i'm going to court and regulators.

Don't lie that everthing is fixed now!!!!! Still frozen!!!!!!!!!!!!

31 January 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi Mario, thank you for your feedback. We apologize for the frustration caused by the delay and the temporary restriction on your account. We follow strict compliance policies to ensure fairness and security for all users, which sometimes requires additional time for review.

We are writing to confirm that the restriction on your account has been fully lifted, and you can now proceed to withdraw your principal. We appreciate your patience while we completed the necessary checks.

We have also checked our backend systems and can confirm that the restriction on your account has been lifted. Please try the withdrawal operation again.

If you still experience any issue with withdrawing your funds, you can reach out to us directly at support@toobit.com so that we can investigate further. As always, we're here to help!

Rated 1 out of 5 stars

absolute scammers avoid at all cost!!!

absolute scammers avoid at all cost!!!

your typical withdrawal scam

29 January 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi digital express, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

Rated 3 out of 5 stars

Toobit forfeited my profit without clear reason

I opened an account via an affiliate link, deposited 4000 USDT, and received the 800 USDT bonus as stated in the terms. I completed full KYC and traded according to the bonus requirements.

When I requested a withdrawal after more than 24 hours, only my original deposit was returned — the entire profit (2000 USDT) was forfeited. Customer support claimed it was due to my region being ineligible for the bonus. However:

- The link they provided lists only a few excluded countries, none of which include EU nations.
- I was able to register, complete KYC, receive the bonus, and trade freely.
- When I requested a list of ineligible countries, they refused to provide it.

The explanation referring to a “risk control check” is vague and non-specific, with no actionable details. This appears arbitrary and inconsistent with the published bonus terms.

I urge Toobit to provide a clear, written justification or to release the profits immediately. Until then, I cannot recommend this platform.

UI: 260343812

UPDATE:
Thank you for your response. However, I must formally dispute the claim that my account engaged in “batch transactions”. This allegation is factually incorrect.
My trading activity consisted of only three manual trades: 2 short positions on SOL and 1 short position on POPCAT.
There were no automated strategies, no bots, no scripts, no API trading, and no batch or bulk order placement of any kind. Each trade was placed manually and individually via the standard trading interface.
Given this, I request the following:
- A clear definition of “batch transactions” as applied to my case.
- Concrete evidence supporting your claim (timestamps, order IDs, logs, or any specific activity you believe constitutes a violation).
- The exact clause in your Risk Control Rules that explicitly classifies three manual trades as “batch transactions”.
At present, your explanation consists solely of a generic reference to internal risk control rules, without any demonstrable linkage to my actual trading behavior. This is not sufficient justification for the forfeiture of legitimately earned profits.
Unless you can provide specific, verifiable evidence that I violated a clearly defined rule, the confiscation of my profit remains unjustified and arbitrary.
I expect a detailed and transparent response.

UPDATE (Resolution):
Following further review and communication with Toobit, the lock on my account has been lifted and the issue has been resolved. I appreciate that the matter was ultimately addressed and corrected.

29 January 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi PsycheNova, thank you for your patience while we escalated this for a comprehensive secondary review.

Following this re-evaluation, we have lifted the restrictions on your account. You are now able to proceed with your withdrawal.

We apologize for the frustration caused by the initial risk assessments and the delay in resolving this matter. We appreciate you providing the additional details that helped us rectify the situation.

If you encounter any further issues during the withdrawal process, please let us know immediately. As always, we are available at support@toobit.com.

Rated 1 out of 5 stars

I have been given a 50 usdt bonus

I have been given a 50 usdt bonus, took 1 trade and lost 1 usdt, after that the bonus magicall disapeared, i sent emails to support but nothing changed, i will not use this platform ever again or even thinking putting my money there

After their reply i did send them to customer support a clear screenshot where it shows that there is no bonus available. - Looks like more cheating than wanting to help - Avoid this exchange for peace of mind - Thats my experience - If they resolve the issue i am happy to update it here -

28 January 2026
Unprompted review
Toobit logo

Reply from Toobit

​Hi Dim Ar, thank you for bringing this to our attention. We understand the frustration of seeing a balance change unexpectedly.

​To clarify, when using a bonus for a trade, the remaining bonus amount is temporarily moved while the position is active and is automatically returned to your account once the position is closed.

​We apologize if this caused any confusion or if there was a delay in our email support. For more specific details on how these bonuses function, you can view our guide here: https://support.toobit.com/hc/en-us/articles/40564237627417

​If you still don't see the funds after closing your trades, please contact us at support@toobit.com so we can take a closer look at your specific transaction history. We are here to help.

Rated 2 out of 5 stars

Very Poor - Basic Customer Service!

As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nick regularly. However, despite so many reminders, they just kept emailing me in Vietnamese, - Why? Just makes no sense. When I said I will close my account if I do not receive an explanation & all they did is confirm account closure instructions. Clearly not interested in UK Customers. Shame as its a good platform with a very nice UI, but I've had enough now. If they can't action such a Basic instruction like, "please email me in English", then what hope is there for any decent level of customer service! The funds I was planning to transfer to Toobit won't be happening. Goodbye!

24 January 2026
Unprompted review
Toobit logo

Reply from Toobit

Hi Anthony, thank you for sharing with us your experience. We'd like to investigate and see what happened. We have sent you a request to provide us with more information.

Could you share with us more details - including your email and your UID? We apologize for the inconvenience caused.

Alternatively, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!

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