As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... See more
Company replied
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See what reviewers are saying
I deposited my own funds into Toobit, but they have locked my account and blocked withdrawals without any valid reason. I never even claimed their "deposit bonus" to avoid any complications, and I... See more
Company replied
Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... See more
Company replied
*My experience with Toobit:* I was using Toobit normally, and I liked the platform at first. But then my account was suddenly restricted due to "Risk Control." I contacted support, and t... See more
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Company details
About Toobit
Written by the company
Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.
Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.
Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.
We offer a comprehensive trading experience with:
- 1,000+ trading pairs
- Spot and derivatives trading
- Copy trading and grid bots
- Up to 200x leverage
- Seamless performance and 24/7 multilingual support
Recent awards and recognition:
- Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
- Best Crypto Exchange MENA 2025 – World Business Outlook Awards
- Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards
Join us and discover the future of crypto trading.
Contact info
Cayman Islands
- support@toobit.com
- www.toobit.com
Breach of guidelines
Smooth Experience with Minor Hiccups
Started using Toobit recently. The interface is user-friendly, and transactions are swift. Had a slight delay with a withdrawal, but customer support resolved it promptly.
7 May 2025
Unprompted review
✅ Problem solved with great support!
I would like to express my sincere gratitude to the Toobit support team for helping me recover my funds.
On May 10, 2025, I mistakenly deposited 106,801.2 NOTCOIN tokens into my Toobit account without including the required MEMO. I immediately contacted support and provided every detail they requested – from the transaction hash to video proof.
Despite the mistake being on my side, Toobit’s support team remained respectful and cooperative. They patiently guided me through the entire recovery process. On June 4, 2025, I received the full amount back to my original wallet address without any recovery fee – not even a single USDT!
I truly appreciate their professionalism, fairness, and kindness. Mistakes happen, and it's a great relief when a platform treats you with dignity during difficult moments.
If I said anything out of frustration earlier, I sincerely apologize to the Toobit team. I am now fully satisfied with the resolution and recommend Toobit to anyone looking for a secure and supportive exchange.
Thank you again, Toobit! 🌟
1 June 2025
Reply from Toobit
Hi Snwr Khodaei, we are glad that you have confirmed receipt of your NOTCOIN. We too thank you for your patience while we sorted out this issue on our end.
If you’re satisfied with the resolution, we’d be grateful if you considered reflecting that in your review—it really helps others understand the level of support they can expect from us.
If you have any other queries in the meantime, please reach out to us directly at support@toobit.com so that we can investigate further.
Reply from Toobit
Hi there, thank you for trading with Toobit! We're sorry to hear that you're experiencing issues with our platform. We have run a detailed investigation into the problems that you are facing. To withdraw your assets, you are first required to complete L2 verification or advanced verification for your account. Once that is done, you should be able to withdraw your assets with no issue.
Hope this helps! If you require further assistance, feel free to contact us anytime at support@toobit.com.
Fast and Reliable Transactions
Depositing and withdrawing funds on Toobit has been a breeze. Transactions are processed quickly, and I've never encountered any delays. The variety of payment options, including credit/debit cards and Apple Pay, adds to the convenience.
3 May 2025
Unprompted review
Toobit deserves a five-star rating…
Toobit deserves a five-star rating because of its prompt responses, transparent approach to investment techniques, and lack of customer service delays.
1 May 2025
Unprompted review
As someone who’s new to trading
As someone who’s new to trading, I had reservations about understanding the ropes. However, Toobit’s platform is refreshingly easy to navigate. The low forex spreads and fees are an additional advantage, and the modern trading tools are impressive.
29 April 2025
Unprompted review
The support team at Toobit operates…
The support team at Toobit operates promptly and effectively. A representative assisted me in selecting suitable investment options and traders to follow, which positively influenced my performance. I couldn’t be happier with the results!
10 April 2025
Toobit stole my money 6 months ago.
Toobit stole my money 6 months ago.
Never replied to my mails , only automatic answers. Stay away from this scam exchange.
12 April 2025
Unprompted review
Reply from Toobit
Hi Cobra Dex,
We're very sorry to hear about your experience, and we appreciate you bringing it to our attention.
Please reach out to us directly at support@toobit.com so we can assist you further.
I had a little over $1500 in my wallet…
I had a little over $1500 in my wallet went to withdrawal and ran into problems. After some debate, customer service informed me that I needed to place a 50% deposit of the balance in my wallet so that I could withdraw my funds. on any other trading site I’ve never had to deposit funds so I could withdraw fund. Needless to say, I wasn’t depositing any more money and take a chance that they wouldn’t release any funds. They still have my 1500. It won’t release it. Do not use this platform. They will rip you off too.
23 March 2025
Unprompted review
Reply from Toobit
Hi S ScottyT,
We're very sorry to hear about the trouble you experienced with your withdrawal, and we appreciate you bringing it to our attention.
Please reach out to us directly at support@toobit.com so we can assist you further.
Several time i deposited money but the…
Several time i deposited money but the stole it and it doesn't show in my profile.
Avoid th scam
16 March 2025
Unprompted review
Reply from Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
Very disloyal to there customers and…
Very disloyal to there customers and even have no desire to send my money back to me
2 July 2024
Unprompted review
Reply from Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
I deposit money and they don’t give it…
I deposit money and they don’t give it back
17 January 2025
Unprompted review
Reply from Toobit
Hi there Leopold! Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations.
We are committed to understanding what happened and making things right. To help us investigate this for you, could you please provide a few more details about your experience? Was there any specific issue that you were facing?
If you're having trouble claiming your bonuses, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Scammer exchange, 50k $ stolen
They decided to freeze my account because I had a lucky day and made a big profit.
I can't login to my account and see my money, my transaction and how much fund they steal me, but at memory are more than 50k $!!!
I contacted them with several emails, zero reply or answers why my account was locked and how to solve the issue.
Also their online chat it is useless, they ghosted me after over 1 hours of waiting because I had 100 users waiting before me in queue!
Stay away from this scammer that stole your money if you make profit!
14 January 2025
Unprompted review
Reply from Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
This is completely scam.
This is completely scam.
I lost a lots of money for every traidi
3 January 2025
Unprompted review
Reply from Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
I was scammed and lost a big amount of…
I was scammed and lost a big amount of money because of this
18 December 2024
Unprompted review
Reply from Toobit
Hi there Tania, thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations.
We are committed to understanding what happened and making things right. To help us investigate this for you, could you please provide a few more details about your experience? Was there any specific issue that you were facing?
If you're having trouble claiming your bonuses, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Reply from Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
A good app everything works fine my…
A good app everything works fine my only problem is unfortunately a rather big problem the SMS Verification code you need to withdraw your crypto doesn't send to my phone this problem. Only started last week for some reason.
So now I can't withdraw my money.
I have tried to email them and no response.
I tried the live chat but again no response.
28 November 2024
Unprompted review
Reply from Toobit
We are sorry to hear that you were not satisfied with your experience. We strive to provide the best service possible and we apologize if we fall short of your expectations. We would like to hear more about your concerns so that we can address them and improve our services. Please feel free to contact us directly or send to support@toobit.com so that we can make things right for you.
Thanks for the support I got from this…
Thanks for the support I got from this platform. The educational tools and fast execution is wonderful. Nice and wonderful customer service. 100 percent.
27 November 2024
Unprompted review
Reply from Toobit
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our educational tools, fast execution, and customer service. Providing a positive experience for our users is our top priority, and we're happy to know we've met your expectations. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to support you every step of the way!
Nice app to trade very fast and swift
Nice app to trade very fast and swift
19 November 2024
Unprompted review
Reply from Toobit
Dear user, thanks for choosing Toobit. Toobit is a user-friendly platform. Please send an email to support@toobit.com if you need any assistance. Enjoy trading on Toobit.
user’s experience
The app is really interested in user’s experience and always updates the users about new features that gets added
26 November 2024
Unprompted review
Reply from Toobit
Welcome to Toobit! We're here to support you every step of the way on your trading journey. If you have any concerns or need help, our dedicated support team is ready to assist you.
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