Toobit 

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Rated 2 out of 5 stars

As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... See more

Company replied

Rated 1 out of 5 stars

I deposited my own funds into Toobit, but they have locked my account and blocked withdrawals without any valid reason. I never even claimed their "deposit bonus" to avoid any complications, and I... See more

Company replied

Rated 5 out of 5 stars

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... See more

Company replied

Rated 1 out of 5 stars

*My experience with Toobit:* I was using Toobit normally, and I liked the platform at first. But then my account was suddenly restricted due to "Risk Control." I contacted support, and t... See more

Company replied

Company details

  1. Cryptocurrency Service

About Toobit

Written by the company


Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.

Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.

Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.

We offer a comprehensive trading experience with:
  • 1,000+ trading pairs
  • Spot and derivatives trading
  • Copy trading and grid bots
  • Up to 200x leverage
  • Seamless performance and 24/7 multilingual support

Recent awards and recognition:
  • Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
  • Best Crypto Exchange MENA 2025 – World Business Outlook Awards
  • Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards

Join us and discover the future of crypto trading.

Contact info

Breach of guidelines

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Rated 1 out of 5 stars

Terrible exchange

Terrible exchange, keep away from it.
1- Some market stickers get stuck and not update for hours.
2- Their derivatives account doesn't work. You close a position at Market Order with profit, and it closes the position without it. Imagine how you will feel when u go through the stress of leverage and find out your profit was reduced by 90% or so.

3- Their CS barely works, when it does, agents can't help, and they will always tell you a team in looking into it. Also they take ages to reply, and If you go away cuz they are taking to long, it closes the conversation because you haven't said anything for some time.

How could services like that be allowed at all? There should be regulation about such poor service.

16 November 2024
Unprompted review
Toobit logo

Reply from Toobit

Thanks for your effective suggestion, for your case
1. Please describe the ticker for tokens, we will feedback and check it.
2. For your information security, pls send your detailed information to support@toobit.com,Cs team will locate your issue soon.
3. We have 24h online service. They try their best to answer each user's questions timely. While, sometimes the user may wait a bit for a large number of users' inquiries. Thanks for your understanding.

Rated 1 out of 5 stars

How can I get my money back

How can I get my money back, This app is a scam?

13 November 2024
Unprompted review
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Reply from Toobit

For your business related issues, you can send email to our Cs team: support@toobit.com , we will follow your case soon.

Rated 1 out of 5 stars

you know why!

i am sobhan33880, you know why!

8 November 2024
Toobit logo

Reply from Toobit

Could you share more details with us about your business related issues, then we can help to check it

Rated 1 out of 5 stars

scam they don't value the money of…

scam they don't value the money of costumer, at first ok but scam pala.. they don't refund your money they said that finished the task first.. pls refund our money

5 November 2024
Unprompted review
Toobit logo

Reply from Toobit

Sorry for the bad experience. If you complete the tasks, then you will get the corresponding rewards. Or you can send mail to our team: support@toobit.com , our cs team will follow it when you describe it more detail.

Rated 1 out of 5 stars

Hello

Hello, according to my long experience, you don't value your customers at all, you don't have a good support to answer, you reply very late and you postpone everything for later, the financial and mental conditions of the customers don't matter to you. I have received my money for 11 days now because it is from an Iranian exchange. After the deposit, you blocked it and you didn't get a correct answer at all. I'm really sorry for the person who introduced Toobit exchange to me. I worked with Bingx exchange for two years, and there was not the slightest problem.

1 November 2024
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Reply from Toobit

If you don't mind, you can provide your email address and we will let the customer service department contact you first to solve your business related issues.

Rated 1 out of 5 stars

I haven't got any response from your…

I haven't got any response from your customer service. I need my money back.

29 October 2024
Unprompted review
Toobit logo

Reply from Toobit

If you don't mind, you can provide your email address and we will let the customer service department contact you first to solve your business problems.

Rated 1 out of 5 stars

SCAM


At first they will invite you to like SHEIN product for reviews, 3 successfull heart react they will pay you 100 peso, then next task will trade you to 900 peso, untill it comes to 12,500 and so on..

It happen that i am in the last order task, and i don't have enough money to trade more, but my manager insist to finish the third order. I drown to debt now, and i trade my little savings, and now i am in debt. I thought it was good at first, but i fall to the trick of the manager and finance!

29 October 2024
Unprompted review
Toobit logo

Reply from Toobit

We are felt deep sorry to hear that news. Please take care your personal information in case other people get your secrecy.
https://support.toobit.com/hc/en-us/articles/18895122846105-Important-Security-Announcement-Avoid-Phishing-Sites-and-Trade-Safely

Rated 1 out of 5 stars

Please be carefully guys.They dont add my deposite. No answer from support

Please be carefully guys.
I have deposit but they still did not add to my acc .
I write 4 times to customer support but they did not answer.
I check the adress movements which ı send.they move to coins to another wallet.
Hopefully they will add assents to my acc.
If not ıt will be big scam.ı am very sad.
god bless christians.

28 October 2024
Unprompted review
Toobit logo

Reply from Toobit

Sorry to give you the bad experience, if you meet any business related issues, please contact support@toobit.com, we will check your deposit issue ASAP

Rated 1 out of 5 stars

Terrible

Lost money due to a major platform flaw. My ETH/USDT Futures Grid Bot was closed by Toobit with an 'error,' selling my ETH at a completely fictional price of $2000 when the actual market price was $2350. Even if the price had dropped to $2000, I would have been nowhere near liquidation.
Support was unresponsive: No Apologies, no compensation, no communication. I tried to reach them for 10 days, nothing. I will never trust toobit with my money again

10/24 EDIT: this is a reply to toobit on trustpilot : I have tried to contact you several times already on that email. You never reply. I still haven’t received any news from your part. I sent a new email today.
10/28 EDIT 2 : TOOBIT finally replied by email because of my review on Trustpilot. They said they will only give me a 'trading voucher' on the condition that I delete my review. This is blackmail. And not even a real compensation. So no and goodbye to this scam
04/11 EDIT 3 : Toobit now Marked this as "resolved", which is simply not true. They have done nothing to help.

12 October 2024
Unprompted review
Toobit logo

Reply from Toobit

Dear user, sorry for the inconvenience. The problem you've mentioned already got solved. Thanks for your feedback.

Rated 5 out of 5 stars

Excellent

It's been a year since I started using this app, and I can honestly say that I haven't found another trading app that is as convenient and secure for me.

4 September 2024
Unprompted review
Toobit logo

Reply from Toobit

Thanks for your support.We will continue to optimize our product functions and strive to bring better trading experience to more users.

Rated 5 out of 5 stars

Well aside the gas fees which has been…

Well aside the gas fees which has been reduced from $0.9 to $0.3, buying and selling of my gems was even more seamless which helped me to close my trades at the right time without much loss. Nice exchange I have to say.

1 September 2024
Toobit logo

Reply from Toobit

Thanks for your support.We will continue to optimize our product functions and strive to bring better trading experience to more users.

Rated 5 out of 5 stars

Great and unique features, beside great support!

Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put on their chart. Great DCA trading bot as well. Also, OCO option on spot! Recently, i've noticed they've upgraded their copy trading and wow, it's reaaaalllyy cool. Highly suggested to try it out. Don't forget to use their demo trading as well😉

22 August 2024
Unprompted review
Toobit logo

Reply from Toobit

Thanks for your support.We will continue to optimize our product functions and strive to bring better trading experience to more users.

Rated 5 out of 5 stars

I've been using the Toobit exchange for…

I've been using the Toobit exchange for a few months now and I haven't had any problems or encountered any bugs. I'm just waiting for other features like P2P like other exchanges have.

1 February 2023
Unprompted review
Toobit logo

Reply from Toobit

Thanks for your support and suggestion, we will record it and give feedback to our product team.

Rated 1 out of 5 stars

They didn't pay many people who did…

They didn't pay many people who did their task. If you don't want to join our group, do not deposit your money here.
There are better exchanges, use them.

5 August 2023
Unprompted review
Toobit logo

Reply from Toobit

We have many tasks for users, if you meet any task issues, you can send email to support@toobit.com and describe your task issues in details, our cs will check and locate your issues soon.

Rated 2 out of 5 stars

this app is amazing and ease to use

this app is amazing and ease to use
its 100% legite website i recomend to all

23 July 2022
Unprompted review
Toobit logo

Reply from Toobit

Thanks for your support.We will continue to optimize our product functions and strive to bring better trading experience to more users.

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