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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, particularly the sunglasses, highlighting their stylish appearance, high quality, and comfortable fit. Many appreciate that the glasses do not tangle in their hair, and numerous people have become repeat buyers, often receiving compliments when wearing them. The customer service is also consistently praised for being responsive, accommodating, and going above and beyond to ensure customer satisfaction, even offering replacements in unexpected situations. However, some people were dissatisfied with certain aspects of their experience. A few customers received products that were crooked or had a strong, unpleasant smell. There were also instances where the glasses were too large or too small for their faces, or caused discomfort. Additionally, some reviewers experienced issues with slow customer service responses, lack of shipping updates, or delays in receiving their orders, with a few even reporting never receiving their items due to problems with the shipping company.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the quality, style, and tangle-free... See more

Quality

People report ambiguous experiences with quality. Many customers praise the impressive quality, describing... See more

Order

Users describe positive interactions with order. Many customers frequently order multiple pairs and express... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the incredible and top-notch... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the extremely quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more


Company details

  1. Sunglasses shop

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.9

Great

TrustScore 4 out of 5

227 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Luxe Designs without the High Price!

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questions and very courteous. I now have five pairs so being a repeat customer says it all!

14 November 2025
Unprompted review
Rated 4 out of 5 stars

I love the red velvet sunglasses

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE…
I don’t remember them smelling like fish last time I bought them. Hopefully that smell wears off soon because I don’t want them on my face smelling like that!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

I have had a horrible experience all…

I have had a horrible experience all the way around. I ordered my glasses on September 14. Five minutes later an ad popped up for 50% off so I asked if I could get that discount honored. I was contacted back the next day stating that they could not because they were already shipped out. It is now the 26th of September, and they have still not even left their warehouse. I have contacted customer support multiple times. I got one person to answer me back and they seemed that they were going to be helpful, but haven’t heard anything back since. Then I just received a link to this website to ask how I was enjoying my sunglasses when they’re not even here yet.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star company and products

I ordered the Smaller Bella. Ordering online was easy and shipping was pretty fast. The glasses are absolutely STUNNING and look so good on. The quality is impressive. I love the tangle free silicone nose pads. I am sad to say the silicone pads did not work for me. They irritated my nose shortly after I put the glasses on. I has surgery on my nose a couple of years ago and the skin on my nose is a little this so this mat be the reason why. Very sad the glasses didn't work out for me. I must say, customer service was incredible to work with. The transaction was done through email, however, the process was effortless and the team was kind and responsive. I would definitely recommend this company as their products are well-made and the company is easy to work with. 5 stars in my opinion

9 September 2025
Unprompted review
Rated 4 out of 5 stars

I absolutely LOVE these glasses

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well.
I currently only have my Bellas, and I get compliments on them every time I wear them. I do love how they look and feel on my face, and they are exactly as advertised that they truly don’t get tangled in my curly hair.
I’m still waiting for my next order. So we will see, but I will also say that the only suboptimal thing is the shipping notifications and updates. I don’t know if it’s because they use Shop for that and whether or not it is a Shop issue, but I am not able to get updates and don’t know necessarily where my glasses are en route. The first order was quick and perfect however. My second order had a delay, and my oversized Bellas glasses are actually on backorder and I was not notified of that, which I would’ve appreciated.
Aside from the shipping update vagueness I would recommend!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

I am so impressed with the the quality…

I am so impressed with the the quality of my sunnies and the company itself. I had an issue with the mail service and my glasses never got delivered. Topfoxx made it right and sent me another pair❤️ They did not have to do that

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Less than that

Less than that. I got a text asking how I feel about my purchase but I have yet to receive my glasses. Been two weeks and no update just on confirmed status. Send me my glasses or a refund please and thx.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

They’re so lovely & fashionable.

The first day I wore them I got a few compliments 😍 I lovvvve them myself. Such great material & so sturdy. Not like other sunnies that feel cheap. Get yourself a pair or 2 or maybe 3..you won’t regret it! 💖😎

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Love everything!

Everything I’ve ever ordered from top fox has been amazing and I get so many compliments. They’re great quality and super fashionable and at an affordable price point - I will continue to order!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my sunnies

I absolutely love my sunnies! I typically buy high end designer glasses, however I saw these & they really match my style! Fast service & they look like what I saw online!

5 August 2025
Unprompted review

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