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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially the sunglasses, praising their quality, stylish appearance, and the innovative tangle-free feature. Many people appreciate the excellent customer service, noting their responsiveness and willingness to help, even offering replacements in some cases. The ordering process is generally smooth, and many consumers are repeat buyers, often receiving compliments on their eyewear. However, some people were dissatisfied with the delivery service, experiencing delays, lack of tracking updates, or issues with packages not arriving. A few customers also received products that were crooked or had defects, and some found the sizing to be problematic, with glasses being too tight or too loose. There were also occasional mentions of a fishy smell on new glasses or issues with silicone nose pads causing irritation.

What people talk about most

Product

Consumers are highly satisfied with the product, frequently praising the quality and design of the... See more

Quality

Reviewers express satisfaction with the quality of the products, often highlighting their durability, stylish... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers describe the service as incredible,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise the extremely quick shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more


Company details

  1. Sunglasses shop

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.9

Great

TrustScore 4 out of 5

228 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Kara Sunglasses

Website is easy to use. Product is great quality. I bought the Kara Mirrored sunnies, actually all 4 pairs, and absolutely love them. They are stylish and so lightweight. I don’t get marks on the bridge of my nose. Awesome for sure. Lots of compliments received on them.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Well made

These are great, I love the style and I love that they dont catch my hair. The seems to be very well made not flimsy at all.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

I was not sure about ordering from this company.

I was not sure about ordering from company's that I see online and now I know why. You get a discount but then they apply it to the cheap case not the glasses and then they send it 2 weeks later and no case and then I am advised that they are out of the case and can not send it. Poor experience all around will not use them again. Now I have to call my credit card company and open a dispute.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the Bella sunglasses…

I purchased the Bella sunglasses because they look really nice on the models. They are extremely to large for my face. If you have a petite face these are not for you. I wanted to send back for refund but the entire refund process require more money to be spent on the consumers part. So not only are these glasses PRICEY in order to return OR exchange you have to either pay for a shipping label from the company for $7.99 or purchase your own shipping label which turns out is more expensive than purchasing from the company. I will not return to purchase from this company again. I will go back to other name brand companies who honor their returns or exchanges for their customers to be satisfied.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I always love getting my new sunnies…

I always love getting my new sunnies from Top Foxx. Delivery is extremely efficient and my recent experience with customer service for a glitch in some glasses was resolved swiftly and with much satisfaction. Their styles are on point! Thank you!
XO to all the Foxxies

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Love love these SGs!

Love love these SGs! Love the purple lens coloring, the size, they are lightweight & not heavy on my nose! The fact they are tangle-free so won’t get caught in my hair, and are still the aviator style is amazing! Way to go TopFoxx!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

I am obsessed with these sunglasses

I am obsessed with these sunglasses. They truly look good on everyone. All my friends tried them on and they looked great. Several have already ordered. They are comfortable and classy 10 out of 10 recommend!!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed

Obsessed. A friend recommended. I swear these glasses look great on any and all faces. Worth every penny. Solid too. I'm buying some for my Daughter too. Love ❤️ 🥰🥰🥰🥰

23 April 2025
Unprompted review
Rated 5 out of 5 stars

I love my new sunglasses

I love my new sunglasses! TopfoXX is the only place I purchase my sunglasses. Bella Coffee Tangle-free Aviators, great quality!!! A great buy! Get your pair now!

6 April 2025
Unprompted review

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