Topgolf Reviews 

Staff great, game was fun. Had a good time but will not be a regularly
customer here or may not even be back as the price is extremely expensive for what it is (hyped up driving range). 22 pound an hour would be more of a reasonable price instead of the stupidly price of 45 pound per hour and would be more inline with the market average for the area, London prices in the city of Glasgow is not going to work as once the hype of the place dies down I don't see the place being able to hold down a regular customer base which will be it's downfall.

Certainly not topgolf, not even midgolf, this is bottomgolf. Rocked up, stood at the bar for a drink and just didn’t get acknowledged. Stood there for about 10 minutes and people next to me came and went but not me. So I left and never turned back

Dangerous! I went to top golf 18/06/23 at 3.45pm (Chigwell) for Father’s Day with my family, the party of men next to us were swinging their golf clubs violently and single handed. There was plenty of staff behind us hanging around watching but did not approach them to tell them to play properly. All of a sudden a golf club came flying past us with considerable force and hit the light fitting above our head debris flew towards us and the light fitting was hanging off by the cable. We were in shock, at no moment did the staff leap forward to remove us from the scene, console us or fill out an incident report. We requested management and told to speak to Billy (Manager who refused to give us his surname) downstairs. He didn’t have any explanation, no reassurance or where we should report the incident. We were given a full refund minus our fast track charge (which they said is handled by a third party) or meals.
We were so shaken up as my 9 year old son was standing right there. While in shock it occurred to me after a minute that I should move away from the area with my family. All the staff were totally lost as to deal with the situation and stood by like spectators. I am still in shock thinking what if the golf club flew into my face or my sons how bad the injury would have been.
Instead all the staff kept quiet in a bid for us to leave asap.
I will never return, the worst first experience of my life feeling so scared for my family.
There was no supervision just lots of laid back staff. I really hope Top golf contact me regarding this incident.
Do not take your children , elderly or anyone there, you have been warned. My son is very shaken up and can’t stop talking about it.

Very good for a staff night out

Abosulte the worse service ever. Went to abridge TopGolf on the 1/06/2023 and ordered a raspberry mojito which came orange. I asked the waiter is that right and he said yes. Tasted it and it was disgusting. Ask the waiter can we change it, answer was no, manager Jen said no and her manager Bailey said no. WHAT A JOKE ESTABLISHMENT.

They discriminate against people with medical conditions. Will not allow medical grade devices in the facility. Hopefully they get a nice lawsuit one day!

Worst experience ever I could use a lot of explicit names but won't
Management is a joke
Will never go back
Spent thousands of dollars with them for a team function would not allow me to take home food I payed for
BS BS BS
I will discuss this with my credit card company
And refuse to pa

I have never had a bad experience here. We frequently visit the cleveland location. The employees and management are absolutely amazing. The games are so much fun they even have Angry birds for golf! My son loves that it adds a kick in his advantage! I have been here in all seasons and weather. Always comfortable! I highly recommend!

I planned an event for my family on April 1, 2023. While planning my event, I asked my sales person about seating and walking since I was having hip surgery, and my daughter's legs quickly weaken because she is a COVID long-hauler. She walks with braces. She has also planned events for her company with this establishment and was aware of their event seating. These areas provide lower chairs and allow a group to be at the same level. We were taken to a bay area with only high chairs. They brought in two lower chairs, but it was very difficult for us to talk together. According to our contract that is all they had to provide. When we asked about the event seating, we were told they were taken because they were accommodating the morning people. They missed their session since we had a snowstorm. They had a choice for a refund and when to reschedule. We didn't!! The poor service didn't help!!

We visited the Topgolf venue in Las Vegas and had a fantastic time. The view from our booth was stunning and we just happened to catch the sunset during our stay. The cost was high but we found it to be well worth the money. We added on additional time to do more rounds but ended up leaving 30 minutes early. The staff were so helpful and even took the remining minutes off our bill. Such a fun experience.

Nice staff, very helpful, but woefully overpriced.

Terrible customer service. Staff has no idea what is going on. Management has even less of an idea. Derek the manager at the new North Charleston location in sc should be mopping the floors rather than managing an incompetent staff. Just terrible. Good luck coming to this place

I would say below zero but that’s not an option. Over 3 hours for wait for a game but to make matters worst over 2 hours wait for food. I mean in mass produced fried crap how does it take so long to cook. Cancelled the order and got u er eats Kentucky instead which came in 15 minutes. This will be my last visit here not worth the wait and definitely not worth paying £40 non refundable deposit to book a game. This place is absolute chaotic.

Appalling customer service is the only way to begin this...
Never do I write reviews, but after my experience on Saturday how can I not...I went to Top Golf Chigwell with my son and 3 of his friends...It was for his birthday so I booked the fast track in advance...£25 Scam as it entitles you to nothing...I was told by the person taking payment that I had no option to take the upstairs despite there being 7 free bays....Apparently they were reserved (Didn't know you could reserve)..I asked again why can't I choose a bay..."We don't offer a service where you can choose upstairs or downstairs...It's whatever become available"..And the £25 payment fast tracks you in the queue....And apparently every last person in the bar was waiting for a bay...Hmmm really!!!

It's funny as I have always had the option in the past...

So we choose the bay downstairs...I settle all the 13 year old in and proceed to get a drink at the bar...I sat on a chair for probably 2 minutes before the woman behind the counter pointed at me..Then pointed at the bay where the boys were...A member of staff duly went to the bay to inform the boys they cant play unaccompanied...I said to the manager I appreciate their policy and will stay...Despite being informed that if I don't stay with them they will need to leave...And again If I am not happy I can leave...It's funny because I said I would stay.

A lot of aggression all because I called them out on their booking policy and that something didn't feel quite right with how bays are allocated... (Still lots of spaces upstairs and downstairs)..

Anyway I stand at the back wall slightly to the left of the bay....Again I was approached by the manager who said if I do not stand in the bay (6 Inches to my right) I will be asked to leave....Regardless of the £120 I have just spent on admission, food and drink...That's their policy..

Now I appreciate the policy of accompanying children is in place for safety...But honestly do they feel my presence 6 inches to the left of a bay would have any negative affect of the safety of the children?

No of course not...I feel I was completely targeted (twice) because I called out their allocation policy...I was calm...I was not accusatory. I just clearly pointed out something was amiss with so many free bays and so few people apparently waiting....

For someone that attends Topgolf probably once a month, I will never go back...For all the good the place is, their customer service and ability to deal with calm customers is disgusting.

Topgolf Glasgow
£35 for 1 hour? + £3 membership fee. It’s too expensive, plus the tees are set low so that you can’t hit a driver too far in case the ball ends up on the road. I’m off back to a proper golf range.

Went for dinner and to play Topgolf. I asked about a nut allergy and not one member of staff, including chefs could tell me what I could or couldn’t eat, I ended up just not having anything.

How can a big Company, such as, Topgolf, not accommodate for allergies? Awful service by Management and Staff!!

Topgolf Glasgow

Poorly managed facility

Management and director very unhelpful and their responses is poor when sent in email.
Management treat the bay hosts with disrespect constantly on their backs when ask for guidance the response is to laugh at them and know they are going get bad review but they don’t care, food overpriced place is lovely clean and amazing but could be managed better

Great concept...good set up. Staff was courteous. One complaint - AWFUL GOLFBALLS.

Top golf Glasgow.
The experience was mixed.. the golf side of things was fine. However. When we booked the later slot of 9.40 till 11.40, we were pressured to finish our game asap. About 5 mins before this, we were asked for a bar order to which we ordered 4 steins of beer. After the announcement came over the tannoy to close our bill and leave.. within a few mins our game was finished and we had a security guard standing at our bay stopping us for hitting the last few balls then telling us to move to the bar.
We moved to the bar where we took our drinks with us, again we had a security guard telling we had 5 minutes to finish our drinks and go.
2 of our drinks were lifted by staff without permission. Then we were harrased to leave.
The staff were rude, and abrupt. We spent around £250 tonight and were treated like hooligans. I don't think I'll return due to the staff being the worst.
Thr place was a mess, the bar area is so disorganised and covered in spilled drink. The toilets were mingin, the staff couldn't pour a pint for toffee the steins were flat and not even filled correctly.

I recommend take the kids during the day but for an evening event for adults, go but be warned the door staff are not friendly.

Topgolf Watford
We went there with a minor and we’re constantly harassed by several staff members that the minor had to be out by 10pm. We had waited 2 and half hours.
We ordered food and the food was sitting on the side while staff member were talking.
While playing our game we were reminded that the minor had to be out before 10 I then replied we have been told by several staff already, my worst ever experience coming here.