I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more
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We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!
Contact info
United States
- 877-451-2597
- CustomerService@toywiz.com
- www.toywiz.com
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Never getting this preorder
I preordered this in Oct 2024. When I got this email, I assumed it was finally shipping a year later. Now it’s been postponed again until next year. Why have preorders if you’re never actually going to get the product?
You had what I couldn't find...
Great Experience
Nothing Bad Happened
Bought collectable and it was delivered on time and in the condition promised.
Quick, simple, and easy
I received the exact item I ordered very quickly and process was simple and easy to process.
Zero stars. Don’t waste your money on them.
If I could give zero stars I would. The charizard GX box I bought through them was not packaged well and came in smashed and box was partially open. The cards inside were damaged. Their customer service kept making excuses after I sent them pictures and videos prior to me opening and eventually opening the box. The cards were damaged and I said I wanted a refund and return. If I wanted damaged cards or a box, I would have bought that for cheaper. I had to contact Walmart who said they couldn’t do anything until my bank was involved and their reviews on there are terrible as well. I got my bank involved to show them the entire email chain with pictures and videos. they saw how bad their customer service was and helped me get my money back. These people sell stuff overpriced and don’t care about you. Don’t waste your time or money here. Toywaste should be the company name.
They gave me some BS excuse for…
They gave me some BS excuse for returning an order saying the carrier had an incorrect address for an order i payed and lost money and there was no compensation for something that wasnt my fault or anything since every order ive made in the past never had such issues. So i lost interest in buying from this place.
Excellent service!
I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit, and ince it arrived. Great communication. I am very satisfied with my purchase.
Delivery pretty good.
I never got my alien figure
I never got my alien figure. It’s been so long I actually forgot but this email has reminded me.
Product was exactly as described
Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.
While my recent purchase was fine
While my recent purchase was fine, I was forced to completely cancel another order because of the inflexibility of your staff to change my address.
cool product
Got a Bootsie Collins action figure
Got a Bootsie Collins action figure. How cool is that?? = )))
Still the best place to buy
cards also arrive on time or earlier
cards also arrive on time or earlier. in perfect packaging and cards not damaged in the plastic wrap.
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