ToyWiz.com Reviews 

1,443
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the extremely fast shipping and note that items always arrive securely well-packaged. Many buyers also find that products perfectly match website descriptions and arrive safely in pristine condition. People often highlight that online shopping processes are simple and helpful order tracking is consistently available. Some reviewers were not happy with severe delivery delays, extended waiting times, and items occasionally arriving damaged. A few consumers also mentioned experiencing missing packages, frustrating communication, or facing significantly high market pricing. Other shoppers pointed out serious difficulties with order cancellations and address updates when unexpected problems arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings due to highly varying experiences.... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some consumers report that items like... See more

Price

People report mixed and ambiguous experiences regarding pricing. Many reviewers point out that items are sold... See more

Delivery service

Users describe ambiguous interactions with delivery service due to mixed fulfillment experiences. Many... See more

Quality

Customers had ambiguous experiences with quality, noting both satisfaction and severe product flaws.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more

Rated 5 out of 5 stars

I couldn't have asked for quicker delivery and this was a hard Target Bullseye Exclusive 5" Beach Bag Charm that was sold out all over. I almost doubted they really had it, but they did and delivery... See more

Rated 5 out of 5 stars

Ordered and received all of the items I purchased! Good communication with everyone! Items were well packaged! Great Service!! Thank-you!

Rated 5 out of 5 stars

Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.


Company details

  1. Toy shop
  2. Childrens Shop
  3. Collectibles Shop
  4. Comic book shop
  5. Game Shop
  6. Trading Card Shop

Written by the company

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,443)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never getting this preorder

I preordered this in Oct 2024. When I got this email, I assumed it was finally shipping a year later. Now it’s been postponed again until next year. Why have preorders if you’re never actually going to get the product?

22 October 2025
Rated 1 out of 5 stars

Zero stars. Don’t waste your money on them.

If I could give zero stars I would. The charizard GX box I bought through them was not packaged well and came in smashed and box was partially open. The cards inside were damaged. Their customer service kept making excuses after I sent them pictures and videos prior to me opening and eventually opening the box. The cards were damaged and I said I wanted a refund and return. If I wanted damaged cards or a box, I would have bought that for cheaper. I had to contact Walmart who said they couldn’t do anything until my bank was involved and their reviews on there are terrible as well. I got my bank involved to show them the entire email chain with pictures and videos. they saw how bad their customer service was and helped me get my money back. These people sell stuff overpriced and don’t care about you. Don’t waste your time or money here. Toywaste should be the company name.

21 December 2024
Unprompted review
Rated 1 out of 5 stars

They gave me some BS excuse for…

They gave me some BS excuse for returning an order saying the carrier had an incorrect address for an order i payed and lost money and there was no compensation for something that wasnt my fault or anything since every order ive made in the past never had such issues. So i lost interest in buying from this place.

26 October 2024
Rated 5 out of 5 stars

Excellent service!

I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit, and ince it arrived. Great communication. I am very satisfied with my purchase.

25 October 2024

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