Duplikium Reviews 

163
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and polite demeanor, often going above and beyond to assist. The customer service is frequently highlighted as exceptional, with many appreciating the quick response times and efficient problem-solving. Reviewers find the platform and service to be user-friendly, impressive, and reliable, with fast execution and a smooth overall experience. However, some customers also noted that the user interface could be challenging for beginners, requiring some time to understand. A few other people also felt that their experience was disappointing, mentioning issues with disconnected accounts, unanswered email tickets, and problems with trade closures.

What people talk about most

Customer service

Customers had positive experiences with customer service, frequently praising the support team for being... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Consumers find service to be positive, with many reviewers praising the great service and quick turnaround... See more

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So i was texting asking help this guy JACOB and to be honest he is one of the kind I asked him 1 milion questions in three seperate conversations and he replied everytime politely and with resp... See more

Company replied

Rated 5 out of 5 stars

I am very impressed by Duplikum and the many useful features via slave settings that Duplikum provided. Their staff are all very well trained, knowledgeable, friendly and quick to dispel any queries... See more

Company replied

Rated 5 out of 5 stars

Its Best & very much user friendly website for copy trading i have searching so many option but cost & too much complex to understand its very easy and affordable . Thanks Duplikium for this great... See more

Company replied

Rated 5 out of 5 stars

Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Duplikium's trade-copier is a powerful tool that allows traders to automate their trading strategies and manage multiple accounts simultaneously. The tool is designed to simplify the process of copying trades from one account to another in real time. It's free of charge and can be used to copy trades to different types of technology such as MT4, MT5, cTrader, Tradovate, Fortex, FXCM Trading Station or LMax. You can easily start copying trades in less than 2 minutes. You can also define the transaction size using the risk factor.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(163)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great servicio baby ,!!!

22 April 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

Best experience and thrilled with new updates!

I had the copier in the past. Wonderful experience! Now, I see they are exploring new platforms (Ninjatrader, Tradovate) and this would be extremly beneficial and set them apart from the competition. I am with futures prop trading and I must say the existing copy solutions are not reliable. Let's hope Duplikium will be a game changer!

22 March 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

Great software 👌 best trade copier on…

Great software 👌 best trade copier on the market ... solved all my issue with the integration of mt5 to dxtrade and other platform ..

13 March 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

satisfying service

I had experienced to use their free service since last year and its satisfying, a very accommodating agents willing to cater your needs and inquiries. thumbs up.

12 March 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your kind words! We're thrilled that you're enjoying the platform and that our chat team could assist you quickly and effectively. It means a lot to know we left a positive impression.

Rated 5 out of 5 stars

Very reliable copying

Very reliable copying. Never had an issue.
Highly recommended if you want to feel safe.

18 February 2025
Unprompted review
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Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

The customer service was amazing in…

The customer service was amazing in helping me resolve my issue especially explaining some terms which I didn't understand. I want say a big thank you to Jocob for being an immense help.

16 January 2025
Unprompted review
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Reply from Duplikium

Thank you for your kind words! We're thrilled that you're enjoying the platform and that our chat team could assist you quickly and effectively. It means a lot to know we left a positive impression.

Rated 5 out of 5 stars

the chat Service is fantastic

the chat Service is fantastic, just in time helped me a few times and did the config of the accounts ! full 5 Star

11 October 2024
Unprompted review
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Reply from Duplikium

Thanks so much for your message! We’re excited to know you’re enjoying the platform and that our chat support hit the mark. We always aim to deliver a great experience, and your feedback keeps us motivated.

Rated 5 out of 5 stars

Very good assistance

I have just started. I needed help to set the accounts. In a few minutes I received good assistance and everything worked perfectely. Very good experience

3 October 2024
Unprompted review
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Reply from Duplikium

We're glad to hear that you're enjoying the platform and that our chat staff provided you with fast and helpful advice. It's great to know that our team made a positive impression.

Rated 5 out of 5 stars

Top support

Top support! Super fast and helpfull!

20 September 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we're thrilled to hear you're satisfied with our services!

Rated 5 out of 5 stars

One of the Best trade Copier

Trade-copier.com is one of the best trade copier in the market with low latency

9 September 2023
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we're thrilled to hear you're satisfied with our services!

Rated 5 out of 5 stars

Support was excellent and they guide…

Support was excellent and they guide you step by step in online. I was really impressed on their support.

5 August 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your kind words! We're delighted to hear that you were impressed with our support team and the step-by-step guidance provided online. Our goal is to ensure that every customer feels supported throughout their journey. If you ever need further assistance, we’re always here to help!

Rated 5 out of 5 stars

The service works very well

The service works very well. Their customer service is top notch. They have very good knowledge base. Very happy.

5 August 2024
Unprompted review
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Reply from Duplikium

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with our service and customer support. Our team works hard to ensure both the quality of our platform and the support we provide, so it's great to know it's appreciated.

We're here if you need anything further. Thanks again for choosing Duplikium!

Rated 5 out of 5 stars

Awesome Trade Copier!

Excellent customer service!! The staff are very friendly and resolve any issues quickly. Furthermore, execution speeds are fast and have minimal slippage. I highly recommend using this company as your trade copier.

24 July 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback! We truly appreciate your satisfaction with our services!

The trades are copied almost instantly. Our internal latency is of few milliseconds (1-3 ms). Then the total latency depends also of your broker performance and server location.

Here is what you can do to have the fastest Trade Copier solution:
1. Select a trusty, reliable and performant broker
2. Have all masters and slaves brokers accounts at the same location
3. Set the Trade Copier location at the same location than brokers in the Global Settings (available on a Subscription Plan only). The servers are in Frankfurt, Singapore, London and US East.
4. Use the Dedicated Server add-on, this is a must have if you want server resources exclusive to you, providing optimal low latency, stability, and reliability.

Rated 5 out of 5 stars

Lily made the experience amazing best…

Lily made the experience amazing best customer service I've had for a long time. She switched my account very quick so if you are not tech savvy they can help very fast service would recommend

26 June 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we're thrilled to hear you're satisfied with our services!

Rated 5 out of 5 stars

The best customer support and…

The best customer support and trade-copier site. So easy to use, quick and efficient. What stands out most is their customer care and how amazing they are. 10/10.

23 June 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your feedback! We truly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

It's an awesome platform

It's an awesome platform
Less price
Amazing level service
They won't leave the chat or conversation till you get resolved on your issue
Please if anybody looking for copy trading option to be setup on your own.. This platform is the answer

17 June 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your feedback; we're thrilled to hear you're satisfied with our services!

Rated 4 out of 5 stars

Trading needs focus

Trading is a business, that needs your full focus, so I´m glad, that Duplikium is such a reliable, hassle free source for all my copy needs. I´m a satisfied customer for several years now. At first it took some time, to set it all up and to understand the system they built and to find the best settings, but since then it works like a charm. Everything is configurable with a few clicks, let it be your trade settings, or your subscription. Don´t look further!

14 August 2023
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your feedback! We truly appreciate your satisfaction with our services!

To help you start with our Trade Copier, you can check our tutorials and guided tour:
https://www.trade-copier.com/how-to/get-started
https://www.trade-copier.com/features/screenshots

Rated 5 out of 5 stars

I had a connection problem

I had a connection problem. It took some time and had to change from device but finally Tony found the problem and solved it for me. Tony was very patient while looking at different options to solve my problem.. !
Very happy with the support I received…😅👍🏾👍🏾👍🏾

13 June 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Great customer service

I like the fact that the customer service is easily accessible. I hardly have downtime with this copier

12 June 2024
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

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