So i was texting asking help this guy JACOB and to be honest he is one of the kind I asked him 1 milion questions in three seperate conversations and he replied everytime politely and with resp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very impressed by Duplikum and the many useful features via slave settings that Duplikum provided. Their staff are all very well trained, knowledgeable, friendly and quick to dispel any queries... See more
Company replied
Its Best & very much user friendly website for copy trading i have searching so many option but cost & too much complex to understand its very easy and affordable . Thanks Duplikium for this great... See more
Company replied
Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me... See more
Company replied
Company details
Written by the company
Duplikium's trade-copier is a powerful tool that allows traders to automate their trading strategies and manage multiple accounts simultaneously. The tool is designed to simplify the process of copying trades from one account to another in real time. It's free of charge and can be used to copy trades to different types of technology such as MT4, MT5, cTrader, Tradovate, Fortex, FXCM Trading Station or LMax. You can easily start copying trades in less than 2 minutes. You can also define the transaction size using the risk factor.
Contact info
Faubourg du Lac 2, 2000, Neuchâtel, Switzerland
- info@trade-copier.com
- www.trade-copier.com
4.5
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 months with them
2 months with them. they do what they say they do and their customer service is just incredible ( S/o to Joshua and Tony)
11 June 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Trade Copier is my fav copier of…
Trade Copier is my fav copier of choice.
The UI is very initiative, masking the real-complexity of the product. But it delivers in spades , with great performance and support provided by the company in real-time.
Thanks
Reza
23 May 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
One year working without any cause. Customer Service Top
Hi,
I work with this service from more of one year for my customers. Is the most trustable service, work without vps, server is always up, compatible and fast.
What I can tell ? Only good things.
When I need tech support they resolve in chat immediately. TOP.
23 May 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Great tool
In the beginning there were some flaws wich they solved in a good way. Looks like they improved their software and i'm satisfied using Duplikium.
14 May 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Indeed Duplikium is permanently working to improve their service, and to solve any issue that may arise as soon as possible.
Very Stable Copier and amazing speed
I've been testing this cloud copier for over a year. It works very well with cTrader/MetaTrader and the speed is amazing. Very stable and lots of useful settings, especially equity stop loss and take profit.
Worth studying the entire documentation to get your head around it, and support is very fast and eager to help.
Thank you for this service!
9 May 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
The best copy-service firm in the word
This is the most efficient service I found. It works perfectly and In addition they are the best customer service ever met: available, efficient, rapid and super precise. I won't change anymore!!!!
1 May 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Have used duplikium for years and they…
Have used duplikium for years and they have been amazing - recently been dealing with a staff member called Jacob and his knowledge is unparalleled!
Great company :)
22 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
I'm using trade-copier now for months…
I'm using trade-copier now for months and I'm really happy with the service.
If I notice any issue like a disconnection or anything else that could occur, the support is there and quick to help resolving it.
Great support and I'll continue to use the service for long
17 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Jack was spot on.
Jack was spot on!!The type of support you need when you need it..
As per the platform, I am still loving it and they keep improving the interface every time. Now that is gorgeous..
16 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Best trade copier there is!
I have been using Duplikium for about 2 years now and I couldn't imagine using any other trade copier. It works extremely well, it's simple to use and the customer service is always extremely helpful and fast.
12 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Very easy to use and effective copying…
Very easy to use and effective copying all trades, never had a techinical issue at all. Also, great customer support. Best of best when it comes to needing assistance throughout their live chat.
1 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Tony the best.
Tony is very Humble, Very helpful. Customer service on top notch. 🔥🔥. You can take a free trial at first if you have doubt and make a decision to go forward.
10 March 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
great software for me very…
great software for me very user-friendly and their support is superb in helping me out in all my questions and assisting me till i get it :) thank you! duplikium! means a lot to me :)
1 April 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Jack is very patient and provides…
Jack is very patient and provides excellent customer every time. One of the best customer services that I have experienced.
28 March 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Recommended Trade Copier by a FX Scalper
Great service.
Competitive pricing.
---Free Master Account
---Payment will be for slave account
Supports trade copying across multiple platforms (i'm using Ctrader, MT4, tried MT5)
Responsive support
21 March 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
THE SUPPORT IS GREAT AND THE PLATFORM EASY TO USE WITH SO MANY GREAT FEATURES FOR FUND MANAGERS
UPDATE: WOW they followed through with bitpay despite all my tantrums and got my refund. Awesome service indeed and would recommend it.
Truly sorry for my earlier outbursts 😰😀
This is is the worst copier service you can use: they robbed me. I paid for 10 flexible accounts and my plan wasn't activated. All efforts to sort issues with the billing team were frustrated. Thank you.
i shall update this review if they refund my money or activate my plan. MY user ID is Beyond E.A Capital and i made the payment with litecoin transaction ID: 5f3802c6e9665bc30525d5153c62201421fda4915b4ba0afaac8e03ac2e89730
8 March 2024
Unprompted review
Reply from Duplikium
You are a loyal customer of Duplikium since 3 years, so we are quite surprised of this message.
And we can see that you have just subscribed again to our service.
As our support team confirmed to you already, if you sent a payment to a BitPay invoice and your plan is not activated, it's possible that the invoice expired (as you had confirmed to us during our chat), so the amount paid is not credited to Duplikium.
If you mistakenly sent funds after the invoice payment window has expired BitPay should send you an email with the refund request link. Please check your email.
You may also visit BitPay's Tutorial for more elaborated steps: https://support.bitpay.com/hc/en-us/articles/115003001363-What-if-I-sent-a-payment-to-an-expired-BitPay-invoice
You may send a request to BitPay here:
https://bitpay.com/request-help/wizard
I recommend it as a long-term user
I've been using Duplikium's trade copier for several years. I had between 5 and 10 accounts connected on average. I need to copy my trade very quickly, so I currently take advantage of their dedicated server offer.
I regularly test other solutions, but Duplikium is currently the most complete and efficient trade copier.
Their support is super responsive and has helped me on numerous occasions with sometimes complex settings.
I can only recommend them.
5 March 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
trying the free version works good and…
trying the free version works good and the sercive is exellent jack there helped me to solve my problem very nice guy very proffessional
1 March 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Love this trade copier!!!
Love this trade copier! It has everything I was looking from speed, functionalities, and tons customization options. You must give them a try. All worth it!!!
23 January 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
They are everything you’re searching…
They are everything you’re searching for in a trade copier, and great customer service too
7 January 2024
Unprompted review
Reply from Duplikium
Thank you for your feedback; we greatly appreciate your satisfaction with our services!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.