he package I ordered arrived with missing parts, and when I contacted customer service, I was ignored. This feels like a scam; they sell items cheaply because essential parts are left out.
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See what reviewers are saying
I recently bought a couch from Trade Max, and I’m genuinely impressed with the quality and comfort. The fabric feels durable, the cushions are supportive, and the overall design fits perfectly with my... See more
Company replied
I purchased this dining table (Kopparbo Round Dining Table Extendable 120-220 cm Veneer) and received it today. Even though I was a bit skeptical when I read previous reviews. But I have to say... See more
Company replied
I recently purchased several lamps from Trademax for my new home, and I couldn't be happier. The designs are absolutely beautiful and look even better in person than they do online. What really imp... See more
Company replied
Company details
Written by the company
Trademax erbjuder ett stort sortiment av både möbler och inredning. På Trademax hittar du allt från soffor, sängar, matbord till heminredning för ett trevligare hem. Vårt fokus ligger på kvalitet och design men med en billig prisslapp. Ända sedan företaget bildades 2008 har affärsidén varit att erbjuda våra kunder kvalitativa produkter till ett lågt pris. Detta kan vi göra eftersom många andra företag köper sina varor med flera mellanled som ska ha betalt på vägen, något som leder till ett högre pris på slutprodukten som sedan kunden i slutändan får betala. Välkommen till Trademax.se - möbelvaruhuset på nätet med över 280.000 nöjda kunder. Vi hoppas såklart också att även du blir nöjd. Lämna gärna ett omdöme så vi kan förbättra oss ännu mer och uppnå en 100% nöjdhet.
Contact info
Strandbadsvägen 19, 252 29, Helsingborg, United States
- 042-172160
- support.trademax.se
- www.trademax.se
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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selling furniture as promoted as wood…
selling furniture as promoted as wood but it's low quality wood with plastic folie!
also when complain you will not get any help at all (this regarding rusty nails on a gardentable after less than a month) avoid. total rubbish company and will never deal with them again!
Delivered items with damage
Delivered items with damage. took 3 weeks to respond to my request. demanded photos at first, and then demanded videos of the damage.
The damage was to small plastic parts of my product which would have cost a tiny amount to send me.
I now have a damaged product which is almost a month old and no idea what they plan to do.
Worst place to buy something
Worst place to buy something, they will charge you 600 SEK for returning an item even when they say oppetköp , I told them that I can bring the item to butik but they did not accept. They say it is free delivery but they will charge you for getting item from storage. i called customer service they put me on the for one hour and after waiting for an hour they speak to me rudely and never cared about the customer. Simply they do not care about their customers.
They are all scam
They are all scam, all they want is your money and just disappear to thin air.
Got my refund cybertcx.net…..

Reply from Trademax.se
Replacement product
Complaint was taken seriously and replacement article is being send.
We bought TV cabinet Virkesbo from…
We bought TV cabinet Virkesbo from Trademax. We received a friendly service from the staff at Halmstad showroom. Although the product we received was similar to what we looked at the showroom, it was too difficult to fix it. We noticed that the legs didn’t fit perfectly. Instructions are not perfect. The plank at back needs to be nailed which doesn’t have any markings where to nail. There is lot of room for improvement.

Reply from Trademax.se
Customer service is too good.
They are so professional and helpful
Great attention
Great attention, and great support on the store, it was a great experience
Very good service
Very poor service!!
I did place my order 3 months in advance with enough time for delivery. When its time for delivery, no one contacts me about it. When I reached out to customer service, they say order was put on hold as some of the items were not in stock. I would have asked to deliver whatever is available as sofa and bed are essential. Again after I asked to deliver availble furniture, it took many follow ups to find out delivery date and time. My family and me slept on floor for a week because of this unacceptable service from you guys.
when I reached out and expressed my concerns, they said I will be compensated once I get the delivery of all items. Then to deliver remaining items, I was asked to wait for couple of weeks more again which made me cancel the remaining order. All the time and efforts I had put in to search and place order is gone just because of your poor service.
Even then I have given a business of 42900Krs and your customer service is offering me 200krs as COMPENSATION!! less than 0.5% of total amount I paid for all the inconvenience and frustration caused. This is a joke!! You just lost a customer! I am not very disappointed with your service and would think twice before coming to your stores again.

Reply from Trademax.se
The people Woking there where very nice…
The people Woking there where very nice and supportive and nice
good good good
The quality of carpet was perfect as it was explained in the website.I love this.
Jakob the person supporting was…
Jakob the person supporting was professional and very helpful. Overall a great experience.
excellent furniture store i recommended…
excellent furniture store i recommended to every one
Nothing to complain the item I bought…
Nothing to complain the item I bought is great! The service at the store was super and deliver time really good, thanks!!!
Very friendly and lot of patience to…
Very friendly and lot of patience to clarify all my questions, also spent more than 30 mins after business hours to take an order.
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