I live in argentina where whats expensive is also very cheap Quality.. I recently lost the right auricular from the pair I bought from You guys. Export and import in my country is very random lately... See more
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They are great, the sound is great but if i listen ti a song where a lot is happening, this product starts making like a smoke sound. These also happens when i listen tobmusic on ,,samsung music,,... See more
I've purchased an S2 smartwatch, which is definitely the best smartwatch I've ever encountered. It has every function you need at a very reasonable price. The display is bright and easy to recognize.... See more
My package arrived, earbuds didnt work. They didnt turn on, didnt work at all. Then, after I directly emailed support, because they dont have a chat function ON THE PAGE. And then, they tried to black... See more
Company details
About Tranya
Written by the company
Tranya is a professional brand with advanced Bluetooth earbuds, smartwatches, and many advanced electronics. We are one of the most popular earbuds brands on Amazon, having sold over 500,000 units worldwide, with over20,000 positive reviews across the products. Our mission is to provide better products, restore the most original and authentic sound, provide the best after-sale service, and help enthusiasts enjoy the work of the artist they love.
Tranya engineer team has been working with Dolby laboratories for long as to push the sound quality of its wireless earbuds to limits. Thanks to the tight control on supply chains, Tranya is able to pull off forward-looking features at reasonable costs, effectively making all our headphone products affordable. That said, we are devoted to delivering the most immersive listening experience to customers in a budget-friendly manner. Every pair of headphones we ship is a triumph of quality hardware met with detailed intimate human touches. Only by then do we sign our products Tranya.
For dreamy sound, gorgeous speakers and headphones with astronomical prices Unless you use it, you won't even be able to touch it. That's not true. Touching fun sounds should be a basic right for everyone. It was To deny the long-held myth, audio professional Taylor Chan launched his Tranya. The team, led by Taylor, is committed to researching and developing cutting-edge audio technology and stuffing it into stylish earphones. And, by thoroughly managing even one part, we have realized that advanced functions can be installed at a reasonable cost. In this way, we are dedicated to providing our customers with the most immersive listening experience at an affordable price. The perfect balance between performance and cost is only possible because we have been in the audio industry for many years. Tranya works closely with sound engineers from renowned acoustic laboratories around the world to compose products. Each of the PVC, rubber, foam, copper and ceramics has been fine-tuned by sound masters. All the headphones we ship are the result of high quality hardware and precision and delicate human hand adjustments. Only those that are recognized under strict quality control will be signed as his Tranya product.
Contact info
8825 53 AVE ELMHURST, 11373, New York, United States
- service@tranya.com
- www.tranya.com
3.9
Great
403 reviews
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Hasn’t replied to negative reviews
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SATISFIED
I am satisfied with the support given by the company, after a defect in a TRANYA T30.
14 October 2024
Unprompted review
Tranya X5 is the best earphone for…
Tranya X5 is the best earphone for sports! I always carry mine when I am at the GYM or running! Also, it is so comfortable that I can use for daily stuffs.
24 May 2024
Unprompted review
Getting ghosted by Tranya
At first I liked the Tranya products, after my last earbuds broke they sent me a free new pair. But that new pair was broken upon arrival. They said they will not replace them and can give me half my money back. After I said I don't agree with that because they did not provide an working solution I got ghosted and they don't respond anymore.
24 September 2024
Unprompted review
I had a problem with a watch and the
I had a problem with a watch and the company was able to replace it, as it was under warranty. The battery doesn't last very long. The watch itself is not one of the best, but it is doing its job.
21 September 2024
Unprompted review
Great customer support
Had a little trouble with my Tranya charging case and customer service quickly remedied the issue by sending me a new unit. Top notch customer support!
8 September 2024
Unprompted review
Thanks for your time and fast…
Thanks for your time and fast responses.
Very helpful. Earbuds as always A+
7 September 2024
Unprompted review
Defective Earbuds and Lack of Response from Company
I purchased a pair of earbuds for my phone, but unfortunately, they arrived defective: only one earbud charges properly, while the other is unusable. I promptly reported the issue to the company, but they have since disappeared. It has been impossible to get in touch with them. What a scam.
1 September 2024
Unprompted review
Don't waste your money...
The company's after sales support is complete trash! First the earbuds arrived without additional eartips. I was told to send them back and another package will be sent to me, which i chose not to do, as i didn't want to wait for delivery.
Next, the Tranya Nova earbuds have a software glitch which causes one bud to work with noise cancelling only. This is fixed by opening the app and switching to noise cancelling in there. Also when connecting, and disconnecting the buds to your phone during a phone call, the call disconnects. Both issues were ignored and no response was given. Now one earbud has stopped working completely. Tranya offered a replacement or 50%refund. Now they're not replying to my emails and won't respond at all. What a joke of a company... don't bother with them !
1 August 2024
Unprompted review
Fast and Efficient Service
I had some issues with the earbuds, but the company resolved them quickly and efficiently, with minimal bureaucracy
27 August 2024
Unprompted review
Great support!
Great support!
They took some time to respond but at the end the issues were addressed with my defective smartwatch.
I already ordered ear pods due to reliable product-support offered.
21 August 2024
Unprompted review
They replaced the product
I had an issue in my product and the support replaced it.
I am very satisfied.
1 July 2024
Unprompted review
Bad experience, don't recommend
I bought headphones from this company. One of the headphones was faulty and stoped working. I communicated with customer service about it to get replaced. They ghosted me and ceased communication. I will not recommend this company to anyone. Unprofessional and I feel I have been scammed.
9 August 2023
I bought tranya nova earbuds and they…
I bought tranya nova earbuds and they are realy realy good but after short time i run into a problem one earbud is not charging.I contacted the Tranya staff members via email and they sent me another one and were very polite.Nothing bad to say am looking for purchasing more from Tranya.
10 July 2024
Unprompted review
Support was amazing.
10 July 2023
Worthy buying fromTranya.
I just love what I bought I got a smart watch and AirPods Pro they are very very good I love them will order more. Soon
10 July 2023
Great customer support
Great customer support! All my complaints were attended to. Will definitely buy again
24 June 2024
Unprompted review
Great post-selling experience
I bought a headphone on December. it arrived and worked great during 2 months, but, then, I got some malfunctioning. I talked with Tranya through e-mails and they replaced mine easily, what I did appreciate. Now, I've been using the new ones for a couple of months and they work great
10 March 2024
Unprompted review
Tranya Nova earbuds don't last the distance
I recently purchased the Tranya Nova earbuds. I thought the sound was very good but they didn't last the distance. Should have upto 9 hours from a single charge but only managed 2 hours. I applaud the support I received from Tranya, couldn't fault that. I promptly received a replacement set of earbuds but these only lasted 32 minutes, nowhere near the product claim of 9 hours. Tested many times from full charge. The decision from support in this case was to fully refund my purchase which I also received promptly.
I would love to rate this company higher but the product quality was just lacking. I had to purchase a different brand.
27 March 2024
Unprompted review
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