Excellent service from helpful and knowledgeable staff who were not only professional but genuinely interested and lovely people. Made booking easy and hassle free! Thank you very much Joanne Crocker... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady who assisted us with our holiday was extremely helpful and knowledgeable about the hotel abd country where we was going. Thank you.We really do appreciate your advice and help
Really helpful staff ,used this shop for several years now ,just when you think it can,t get better it does and often better Value for money holiday s , Nothing to much trouble ,had some fantastic... See more
Company replied
Rachel was lovely. Kind and professional. Worked around my budget and gave me options. Easy process, TH arranged everything including airport parking and talked me through every step with printed out... See more
Company replied
Company details
- #28 of 206 best companies in Travel agent
- #14 of 53 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #13 of 101 best companies in Travel deals
- #3 of 20 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
37 Woodfield Street, Morriston, SA6 8AB, Swansea, United Kingdom
- 01792518518
4.9
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Travel house Morriston are always so…
Travel house Morriston are always so helpful when I go there! They think if absolutely everything and get me the best meals so I can go on my dream holidays with ease! Highly recommend
25 July 2025
Reply from Travel House - Morriston
Hi Kelsey,
Thank you so much for your 5* review Kelsey. Our aim is always to find that dream break you deserve.
See you soon for your next break.
Regards
Morriston Travel House
The staff in the Morriston are so helpful
The staff in the Morriston branch gave Excellent customer service, they provide great information and they are very knowledge when I was booking the cruise. Great advice. Great service.
20 July 2025
Reply from Travel House - Morriston
Thank you for your kind words, we are more than happy to help you.
the quick attentive service with a…
the quick attentive service with a friendly smile, also the knowledgeable information given on our choice of holiday.
I would recommend travel house Morriston to anybody looking for a holiday.
1 July 2025
Reply from Travel House - Morriston
Hi Mr Dooley
Thank you very much for your 5* review, we very much appreciate you taking the time to write us such a lovely review.
We look forward to seeing you soon
Danielle
Branch Manager
Reply from Travel House - Morriston
Good afternoon Stephen,
Thank you so much for you 5* review. Glad to hear you found us helpful.
Regards
Morriston Travel House
Great service from the staff julia was…
Great service from the staff julia was incredibly helpful in arranging my holiday,comparing different ones and finally booking up the one suitable for me.she was very knowledgeable about her job and new how to get me the best deal.
18 June 2025
Reply from Travel House - Morriston
Hi Ashley,
Thank you for Julia's review. We always aim to give our customers the service they deserve.
Looking forward to assisting you with your next holiday.
Regards
Rachel
Morriston Travel House
Very happy with we service.
15 June 2025
Reply from Travel House - Morriston
Hi Paul
Thank you for your 5* review, we truly appreciate you taking the time to leave it for us.
I am glad we managed to get your holiday all booked up and look forward to seeing you again soon.
Thanks
Danielle
Branch Manager
The Staff were very friendly
The Staff were very friendly and helpful. Made booking our holiday easy and stress free.
8 June 2025
Reply from Travel House - Morriston
Hi Gareth
Thank you so much for your 5* review, we truly appreciate it. Glad we made the booking of your holiday stress-free.
We look forward to seeing you again soon
Danielle
Branch Manager
Jo crocker is amazing staff member
Booked salou on 31may 2025 joanne crocker was so helpful, friendly,i ended up going back on 2nd June adding another booking by joanne to jamica always honest and reliable can't thank her enough for all the help she gave in booking my holidays, 5 star in welcoming from the moment the door opened to booking my holiday and parking
31 May 2025
Unprompted review
Reply from Travel House - Morriston
Thank you so much for taking the time to leave us a review. So glad we was able to help book your holidays and look forward to seeing you again soon.
Many Thanks
Morriston Travel House
Amazing customer service
Amazing customer service. Danielle couldn’t do enough to help us and my indecision, changing my mind more often than I should. Every process was smooth and clearly explained and we booked the entire trip over messenger and email and it all worked perfectly.
We will be using Danielle for all future holiday bookings. Thanks again!
25 May 2025
Reply from Travel House - Morriston
Hi Victoria
Thank you so much for your 5* review. We really do appreciate it. We look forward to sorting any future bookings.
Danielle
Travel House Morriston Branch Manager
Julie was so helpful and knowledgeable
Julie was so helpful and knowledgeable, she telephoned back in minutes with all the information we needed and the holiday was booked
15 May 2025
Reply from Travel House - Morriston
Good Morning
Thank you so much for your 5* review! We truly appreciate your kind words. Glad Julia found the holiday you were looking for.
Many thanks again
Danielle
Branch Manager Travel House Morriston
Friendliness and efficiency
Friendliness and efficiency made our booking experience a pleasure, wouldn't dream of going anywhere else, big thanks Rachel
15 May 2025
Reply from Travel House - Morriston
Good Morning
Thank you both so much for your 5* review. We truly value both your custom over the years.
Kind Regards
Danielle
Branch Manager Travel House Morriston
Reply from Travel House - Morriston
Hi Mr Harwood
Thank you again for booking with us, and thank you very much for your 5* review! We always enjoy seeing you both when you come in to see us!
Hope to see you again soon
Danielle
Travel House Morriston Branch Manager
Staff are brilliant
Staff are brilliant, always very helpful and will go out of their way to help.
15 April 2025
Reply from Travel House - Morriston
Good Afternoon Mr Evans
Thank you for your 5* review! We truly do appreciate it!
Thank you for trusting us once again for all your holiday needs. We look forward to seeing you again soon.
Danielle
Travel House Morriston Manager
Reply from Travel House - Morriston
Hi Juliette
Thank you for your lovely 5* review and booking with us again, we truly appreciate it.
Thank you again
Danielle - Branch Manager
Trip to Vancouver in Oct 25…
My wife is 60 this year and has always wanted to go to Vancouver so with your help I have managed to book the flight, accommodation and transfers to and from the airport to accommodation with no stress at all
30 March 2025
Reply from Travel House - Morriston
Hi Paul,
Thank you so much for our 5* review. We are so glad that your wife's birthday celebrations will be a memory to share forever and that her dream has become a reality!
We look forward to seeing you again in the future.
King regards,
Morriston Travel House
Great friendly staff
Great friendly staff, comfortable shop, listened to what I wanted!
28 March 2025
Reply from Travel House - Morriston
Hi Louise,
Thank you so much for our 5* review.
We are so glad that you got the family holiday you deserve.
Can't wait to see you again.
Regards
Travel House Morriston
Travel House Morriston highly recommended
Visited the travel house in Morriston recently. Excellent service provided. Staff were extremely helpful & provided all information needed. They were able to advise best location for our trip. Everything was done with such ease and was no trouble. Will definitely book there again. Thank you
20 January 2025
Unprompted review
Reply from Travel House - Morriston
Thank you Louise for our 5* recommendation.
We are so glad that we got your trip booked ready for your joint special occasion.
We hope to see you soon.
Thanks again
Travel House Morriston
Always a great service
Always a great service, Julia was great finding us the perfect holiday.
19 March 2025
Reply from Travel House - Morriston
Hi Paul,
Thank you so much for giving us a 5* review, it means a lot to us here at Morriston!!
We are glad we got everything you deserve for that family holiday.
Look forward to seeing you soon.
Thanks again,
Travel House Morriston
Helpful staff
Helpful staff, Jo took her time to make sure we had the best deal possible. Will go again to book next holiday.
18 March 2025
Reply from Travel House - Morriston
Hi Joanne,
Thank you for your 5* review of our service.
So glad that Joanne was able to get the holiday you and your daughter deserve.
Looking forward to seeing you again.
Thanks once more.
Travel House Morriston
The girls were fantastic!
The girls were fantastic!!
They took the time to look at all different options and to find the best prices.
Will definitely be back.
15 March 2025
Reply from Travel House - Morriston
Hi
Thank you ever so much for your 5* review, it is very much appreciated!
I am so glad that the girls found you the best deal, we look frward to seeing you again soon.
Thanks again
Danielle - Branch Manager Travel House Morriston
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.