Excellent service from helpful and knowledgeable staff who were not only professional but genuinely interested and lovely people. Made booking easy and hassle free! Thank you very much Joanne Crocker... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady who assisted us with our holiday was extremely helpful and knowledgeable about the hotel abd country where we was going. Thank you.We really do appreciate your advice and help
Really helpful staff ,used this shop for several years now ,just when you think it can,t get better it does and often better Value for money holiday s , Nothing to much trouble ,had some fantastic... See more
Company replied
Rachel was lovely. Kind and professional. Worked around my budget and gave me options. Easy process, TH arranged everything including airport parking and talked me through every step with printed out... See more
Company replied
Company details
- #28 of 206 best companies in Travel agent
- #14 of 53 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #13 of 101 best companies in Travel deals
- #3 of 20 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
37 Woodfield Street, Morriston, SA6 8AB, Swansea, United Kingdom
- 01792518518
4.9
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Travel House - Morriston
Hi Graham
Thank you so much for your 5* review, it is very much appreciated. I am glad you Julia was able to help you with your break to Krakow - we hope you have a great time!
Thank you again
Danielle - Branch Manager Travel House Morriston
OUR HOLIDAYS …
Just recently booked another holiday with Julie at Morriston office, whom we found very helpful, in helping us look for the holiday also the the booking of this, we have used this office many times and Juliia as always has the experience and kindness to help , nothing we ask is of any trouble for her & all the staff in this office . so THANKYOU . Tim&Lynda Atkins
17 March 2025
Reply from Travel House - Morriston
Thank you so much for your kind words and your 5* review. So happy I was able to help you and if you require any further assistance please feel free to contact us.
Thank you again
Julia - Travel House Morriston
So helpful and knowledgeable
So helpful and knowledgeable, got us a great price! Will definite be back to book our next holiday!
14 March 2025
Reply from Travel House - Morriston
Thank you so much for your kind words and 5* review.
Its always great to know we succeed in getting what you want. Roll on for your next holiday, we're ready when you are.
Thank you again
Rachel - Travel House Morriston
As soon as Joanne welcomed us we felt…
As soon as Joanne welcomed us we felt quite relaxed.She did her very best to search for our chosen holiday and indeed found us a great deal.
Also gave us good times for both journeys.We were very happy with the experience.
15 March 2025
Reply from Travel House - Morriston
Thank you for your kind words and 5* review, it is very much appreciated.
I am so glad I was able to get you the holiday you deserve.
Thanks again
Joanne - Travel House Morriston
very helpful & I can’t…
Rachel was very very helpful & I can’t thank her enough for her patience and advice. I have booked through Travel house many times but this was my 1st at the Morriston Branch & I must admit they did not disappoint, will definitely be booking here again.
13 March 2025
Reply from Travel House - Morriston
Thank you Amanda for your 5* review.
So glad that we got you booked and looking forward to seeing you for your next holiday!!
Thank you again
Rachel - Travel House Morriston
Very well looked after by the staff
Very well looked after by the staff , and supported to make choices in relation to our needs
11 March 2025
Reply from Travel House - Morriston
Hi Rob!
Thank you so much for your 5* review, it’s very much appreciated.
We always look forward to you both coming in to see us and we very much enjoy helping you with your holidays.
We look forward to seeing you soon
Thanks
Danielle - Branch Manager Travel House Morriston
Friendly and helpful staff
Friendly and helpful staff. Listened to what we needed and explained our options
9 March 2025
Reply from Travel House - Morriston
Hi Sharon
Thank you very much for the 5* you have left us. It’s very much appreciated.
So glad that Rachel was able to assist in your holiday booking and listen to your needs.
We look forward to seeing you again soon
Thanks again
Danielle - Branch Manager Travel House Morriston
Very friendly and helpful staff
Very friendly and helpful staff, who were patient and knowledgeable.
6 March 2025
Reply from Travel House - Morriston
Thank you for your 5* review. We very much appreciate it.
Thank you again
Danielle - Branch Manager Travel House Morriston
They made everything easy.
They made everything easy.
They arranged assistance, and will also help us get boarding passes.
Thanks, Diolch.
4 March 2025
Reply from Travel House - Morriston
Good Afternoon Brian
Thank you very much for your 5* review of us here at Travel House Morriston. Glad to hear Julia made everything so easy for you.
We look forward to seeing you for your boarding passes.
Thanks again
Danielle - Branch Manager Travel House Morriston
Reply from Travel House - Morriston
Hi Mrs Allen
Thank you so much for your 5* review. And thank you again for trusting us with your holiday again for this year.
We look forward to seeing you again soon.
Thanks again
Danielle - Branch Manager Travel House Morriston
Super service
Really helpful, listened to our requests and came up with exactly what we wanted.Special thanks to Rachel.
14 February 2025
Reply from Travel House - Morriston
Hi Elizabeth
Thank you so much for your 5* review. We all work hard to ensure our customers get the service they deserve.
Many Thanks
Danielle - Branch Manager Travel House Morriston
Always a five star service with the…
Always a five star service with the Travel House, Morriston Branch.
14 February 2025
Reply from Travel House - Morriston
Hi Paul and Diane
Thank you so much for your 5* review, it’s very much appreciated! And thank you once again for booking with us even though you’ve moved away. It’s always nice to be recognised by our regular customers!
Thank you again
Danielle - Branch Manager Travel House Morriston
Staff are so friendly and caring
Staff are so friendly and caring, can't do enough for you
31 January 2025
Reply from Travel House - Morriston
Hi Joanne
Thank you so much for your 5* review. It was lovely to see you and Mam again. We look forward to seeing you again soon!
Thanks
Danielle - Branch Manager Travel House Morriston
Danielle is so helpful and will do…
Danielle is so helpful and will do everything she can to make sure you get the holiday of your dreams
2 February 2025
Reply from Travel House - Morriston
Hi Julia
Thank you so much for your 5* review, it really does mean a lot to us! It was so lovely to see you both yesterday and I am so glad we managed to get something booked for you.
Thanks again
Danielle - Branch Manager Travel House Morriston
Three older travelersBooked a cruise holiday with Hays…
Booked a cruise holiday with Hays travel Morriston Swansea branch for May 2025. Joanne and fellow agent were extremely helpful, profesional and friendly. They explaind all the options available for us,and more importantly the most suitable for our needs. Would highly recomend them,and look forward to using them again for any further holiday bookings
31 January 2025
Reply from Travel House - Morriston
Morning Lynda, Babs and Ann
Thank you so much for your 5* review. We really appreciate your kind words.
We are so happy that we managed to find you a suitable cruise for you all - you will an absolute ball!
We look forward to seeing you again soon.
Thanks again
Danielle - Branch Manager Travel House Morriston
Booked a holiday in the Morriston…
Booked a holiday in the Morriston branch, Jo and Rachel were so helpful and friendly and gave lots of advice. Lovely cup of tea too!
31 January 2025
Reply from Travel House - Morriston
Hi Joanne
Thank you for your 5* review, and thank you for booking with us! They do make a cracking cup of tea!
Glad we managed to get you the holiday you wanted.
Thanks again
Danielle - Branch Manager Travel House Morriston
Brilliant
Brilliant service easy to talk to very helpfull with advice excellent service will go there to book are next holiday
14 January 2025
Reply from Travel House - Morriston
Good Evening Jayne
Just wanted to say thank you so much for your 5* review of us, it truly means a lot.
I’m so glad that we were able to assist with your forthcoming holiday.
Thank you again
Danielle - Branch Manager Travel House Morriston
Very helpful
Very helpful. Would definitely recommend the girls in the Morriston Travel House.
31 January 2025
Reply from Travel House - Morriston
Hi Tara
Thank you for your 5* review. Thank you for booking with us again this year, and that we could help you find that perfect holiday!
Thank you again
Danielle - Branch Manager Travel House Morriston
The lady that dealt with me was…
The lady that dealt with me was knowledgeable, friendly and efficient. She remembered me from booking previously which gives confidence
29 January 2025
Reply from Travel House - Morriston
Hi Karen
Thank you so much for your 5* review, we very much appreciated it! Glad we could assist you on another holiday. Thank you again for coming back to us, and we look forward to seeing you soon.
Thank you again
Danielle - Branch Manager Travel House Morriston
Friendly and very helpful staff
Friendly and very helpful staff, they will go out of their way to make sure you book the best holiday for needs and budget
29 January 2025
Reply from Travel House - Morriston
Hi Sian
Thank you for your 5* review! It really is appreciated from us all.
We thank you for your continued custom over the years.
Thanks again
Danielle - Branch Manager Travel House Morriston
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.