It takes a while for them to kick it in after being out of the hospital. So we stayed in a hotel for 6 days until they made first class arrangements for travel, etc. Still waiting for reimbursement... See more
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Review summary
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Simon Harrison was very helpful: kind, competent, understanding. His attentiveness outshined the rest. I would give him 5 stars. However, the overall wait to get to him was almost 30 minutes, which in... See more
Company replied
It was an assurance knowing we were covered from the day we purchased our vacation right up until our vacation, during our vacation & travel to & from & until we were safely home. Thankfully we didn't... See more
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Because of a prior incident when we had to cancel a major trip but had travel insurance, we always opt in. TII is our choice. Thankfully, we have not had to submit any claims.
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Company details
About Travel Insured International
Written by the company
With over 30 years of experience, 2,000+ partners, and 10 million+ trips protected, Travel Insured International delivers robust travel protection plans designed to fit every traveler and every trip. Whether you’re planning a family vacation, a luxury cruise, or a once-in-a-lifetime adventure, our suite of products offers flexible coverage and 24/7 non-insurance traveler support so you can travel with confidence.
Why Choose Travel Insured?
- Customizable coverage for every trip type—family, cruise, adventure, solo travel
- Optional Cancel or Interrupt for Any Reason bundle available on select plans
- Pet, rental car, and adventure sports bundles to fit your lifestyle
- 24/7 worldwide non-insurance traveler support and concierge services included on every plan
- Fast, digital claims process and real-time support
- Trusted by travelers for over 30 years
Frequently Asked Questions
Q: How much does travel protection cost?
A: The cost of our travel protection plans depends on various factors, including trip cost, travel dates, and level of coverage selected. Some of our plans can often be cost-effective for families, as children 17 and under may be included at no additional cost. It’s important to compare our plans and review the plan details to make sure the coverage meets your specific needs. If you want exact pricing, you can get a quote online at any time or contact our Customer Care team for assistance. All plans contain insurance benefits and non-insurance travel assistance services.
Q: What is the Optional Cancel or Interrupt for Any Reason Bundle?
A: The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.
Q: What is the difference between Trip Cancellation and Trip Interruption coverage?
A: If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See our chart for Trip Cancellation and Trip Interruption covered reasons.
Q: How do I get help or file a claim while traveling?
A: Our 24/7 Traveler Support Service is available worldwide. You can reach us at 1-800-494-9907 (U.S./Canada) or 1-603-328-1707 (International). Claims can be filed online at www.travelinsured.com/claims.
Enjoy a 14-Day Free Look Period on Your Travel Protection Plan
Take your time to review your plan. Travel Insured is committed to your satisfaction as a customer
When you purchase a Travel Insured protection plan, you have 14 days to review all the plan details at your own pace. If you decide the plan doesn’t meet your needs and you haven’t started your trip or filed a claim, you can cancel within this period for a full refund. This can give you the flexibility and confidence to make sure your coverage is right for you.
Learn more.
Contact info
P.O. Box 6503, 06033, Glastonbury, United States
- 1-800-243-3174
- www.travelinsured.com
4.1
Great
2k reviews
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Online registration
Online registration, easy to use and understand. One trip I had a question on some additions I needed, and I was able to talk to staff instantly and handle my request..
Very happy with the entire experience
One trip got canceled due to death in the family, and it was handled quickly and very detailed as to paperwork that I needed 2% to get my refund. It went very smoothly.
11 July 2026
Reply from Travel Insured International
Thank you so much for taking the time to share your experience! We are thrilled to hear that our online registration was easy for you to navigate and understand.Providing instant, helpful support when you have questions or need to make additions to your trip is exactly what our team strives for. We also want to extend our deepest condolences for the loss in your family. During such a difficult time, the last thing you need is added stress, so we are incredibly glad to hear that your cancellation and refund process was handled quickly, smoothly, and with clear guidance on the necessary paperwork. Your feedback means the world to us, and we look forward to helping you with your future travels whenever you are ready!
Filed a lost baggage claim…
Filed a lost baggage claim communication is awful never a resolution 60 days later
10 July 2026
Reply from Travel Insured International
Dear Victoria,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing this experience has been.
We would like to clarify that the claim remains under review at this time. Our team is carefully evaluating the information and documentation provided to ensure the claim is assessed thoroughly and in accordance with the policy terms and conditions. We understand how important clarity and timely communication are during this process.
We value your loyalty as a returning customer and appreciate your patience while the review is ongoing. If you have additional documentation or would like to discuss the matter further, we encourage you to contact our claims team directly so we can assist you.
Great comprehensive coverage
My husband and I have used this insurance for our Viking cruises. It costs more, but it also covers more.
16 July 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
So far it was a simple process
So far it was a simple process, remains to see what happens
15 July 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Reply from Travel Insured International
Thank you for your positive feedback. Here is to more worry-free moments.
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
Peace of mind when traveling
This coverage gives peace of mind when on vacation and super easy to apply for.
Thank goodness we didn’t need it but always go on vacation with it!!!!
31 July 2025
Reply from Travel Insured International
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind.
I guess it served its purpose by giving…
I guess it served its purpose by giving me peace of mind just in case something happened.
18 June 2026
Reply from Travel Insured International
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind. Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
This company is not reliable
This company is not reliable. If you have a claim, they delay and obfuscate for months. Even after they told us they would honor our claim, they reneged on their promise. We are not being reimbursed. DO NOT USE THIS COMPANY!
19 July 2026
Unprompted review
Reply from Travel Insured International
Dear Kathleen Burd,
We’re sorry to hear about your experience and understand how upsetting and frustrating this situation must have been. We strive to communicate clearly and handle every claim with care and fairness, so we regret that your experience did not reflect those standards. We understand your disappointment with the claim decision; however, all claims are reviewed in accordance with the terms, conditions, and applicable provisions of the policy.
Thank you for the opportunity to address your concerns.
-Catherine
DONT WASTE YOUR MONEY
Made a claim for travel interruption. Before cancelling the trip I spoke with an advisor at Trvel insured. They advised I would be covered. Well, they are now denying the claim. The process has been 2 months of fighting for an update and to get help with a service I piad for up front. This is the WORST company. Don't spend your money they will just take it and not provide coverage.
20 July 2026
Unprompted review
Reply from Travel Insured International
’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, and contact information, copy of review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
A sloth would be faster to settle a claim
The real test of how good an insurance company is, is how they handle a claim. This insurer is quick to sell a policy, but goes deaf, dumb and blind when a claim is filed.
When I sent in a claim, with what I thought was adequate documentation (receipts,) they came back with a request for an astonishingly long list of other supporting documentation, including a request for me to contact the airline for confirmation of the delay, emails, credit card statements, bank statements and much more. It took over a month to assemble. 39 pages of supporting documentation were sent to them. 🙄
One month later, they asked for specific cancellation information - which had been included in the original 39 pages. Rather than argue, I just resent the relevant pages. Then silence.
I have emailed requesting an update, which received a generic ‘“we got your email and will be in touch,” but so far nothing. I emailed a request for an update. Again a “we got your email” reply, but nothing from the claim specialist. Starting to think this company is a scam.
UPDATE: I was contacted by their Reviews Department after this review was published. Replied to them with the info. They asked for. 9 days later had the reimbursement check. Unfortunately, it was significantly less than expected. The policy only reimbursed $150/day for a trip delay and my hotel bills, trans, expenses were significantly more each day. (Note to self: In future buy a better trip delay coverage policy.)
31 May 2026
Unprompted review
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Ease of Travel
I liked have the ease of travel insurance if anything ever happened. It was one less thing I had to worry about.
4 March 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
We did not end up needing your…
We did not end up needing your services. But it was good to know they were there.
22 August 2025
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Hard to recieve money for a claim
I used them to insurepur trip in January. We had a late start due to illness and costs associated woth the flight change. I submitted my claim the first week of February. I have submitted and resubmitted all docs multiple times. Each time I call they say they are missing docs and will probably only reimburse half. It has been 6 months ofnthis back and forth. Buying a policy is easy but recieving money for a claim is not.
19 July 2026
Unprompted review
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Knowledgeable and easy
The lady that helped us was very knowledgeable & helped us through the process
29 May 2026
Reply from Travel Insured International
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Grateful to have the travel insurance…
Grateful to have the travel insurance in case needed. Am thankful it wasn’t needed on this occasion, but nice to have just in case.
20 August 2025
Reply from Travel Insured International
Thank you for your positive feedback. Here is to more worry-free moments.
Small claim wrongfully denied!
Insurance is worthless when claims are wrongfully denied. On our 3rd policy with this company, we had a small claim that is clearly covered (our travel agent agrees) but which was denied. We have 1 more upcoming policy (of about $5k) which I now regret- wish I’d selected another insurer!! As a retired lawyer I am very familiar with contract law. Bottom line, based on this, I feel money is wasted purchasing with Travel Insured!!!
10 July 2026
Reply from Travel Insured International
Dear Victoria,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how disappointing this experience has been.
We would like to clarify that the claim remains under review at this time. Our team is carefully evaluating the information and documentation provided to ensure the claim is assessed thoroughly and in accordance with the policy terms and conditions. We understand how important clarity and timely communication are during this process.
We value your loyalty as a returning customer and appreciate your patience while the review is ongoing. If you have additional documentation or would like to discuss the matter further, we encourage you to contact our claims team directly so we can assist you.
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
COMPANY WILL NOT PAY CLAIMS
I have used this company at least 15 to 20 times and have never had to make a claim. Four months ago, I had to cancel 2 cruises since I was in the hospital and then I was on 6 weeks of daily IV antibiotics. I send in the paperwork for my claim, did not hear anything for a few weeks. Then received email stating they received my claim and were working on it. About 3 weeks later I received an email wanting more information. I sent that in. Weeks later, I received another email requesting the same information. Do not use this company, they are no different than any other insurance company, delay, delay, delay. Do not even return calls. I understand if I was trying to cheat, but I was in the hospital, unable to walk with tubes running out of me. Still waiting for money.
18 April 2026
Unprompted review
Reply from Travel Insured International
Dear Kenneth Yorgey,
We’re sorry to hear about your experience and the health challenges you are facing. We understand how frustrating the delays and requests for information must have been. We can confirm that this claim has now been resolved, and we appreciate your patience throughout the process.
Thank you for trusting Travel Insured International!
-Catherine
We did not have to use your services
We did not have to use your services. That was the good thing.
10 February 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
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