Travel Junction Reviews 

17,719
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy booking process, noting that purchasing tickets is completely straightforward and efficient. Consumers also appreciate the great prices and transparent costs with absolutely no hidden charges added at checkout. Many people find the support team friendly and helpful when arranging their trips. However, some people mentioned facing unexpected extra charges and unhelpful customer service when trying to fix booking errors. A few reviewers also noted a lack of communication and poor support when severe issues arose with their flights. Some travelers felt frustrated by the lack of prompt assistance during difficult situations.

What people talk about most

Price

People report positive experiences with price, often noting that tickets are very affordable and competitive... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the platform as quick,... See more

Service

Users describe positive interactions with service, highlighting that everything is well organized from... See more

User experience

Consumers find user experience to be very positive, highlighting a well-organised and stress-free process... See more

Customer service

Customers report positive experiences with customer service, noting great guidance, reassurance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our trip later in the year with Travel Junction. We have had some bad experiences with online travel agents in the past, mainly charging us a fortune as we misspelled a travellers name... See more

Company replied

Rated 5 out of 5 stars

TJ offered very competitive price. Very active and easy to make booking. No hassle. Even they change my ticket very promptly after getting my confirmation as flight timing changed.

Company replied

Rated 5 out of 5 stars

It’s been a pleasure to booked my flight with this company again as they are very accommodating and affordable amongst others. Can’t wait to enjoy my day flying soon and spend Xmas with family and... See more

Company replied

Rated 5 out of 5 stars

So far everything is great, booked Japan tickets via Travel Junction (took about 12 hours to receive e-tickets after the confirmation email). Only thing I would say it was not super obvious what inf... See more

Company replied


Company details

  1. #20 of 43 best companies in Flights search site
  2. #105 of 146 best companies in Tour operator
  3. #155 of 206 best companies in Travel agent

Information provided by various external sources

Traveljunction.co.uk is an online company offering online travel products and services .Traveljunction.co.uk is a part of FLIGHTS AND HOLIDAYS UK LTD (Company Reg No.: 09162028, VAT No.: 204729911). All our products are ATOL protected which means your money is safe and protected.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17,719)

1,278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience. Cheap prices. Highly recommended

13 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Seamless experience

Seamless experience, would highly recommend!

13 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

So far so good

So far so good. Would like to write another review once we have been on the holiday in eleven months time!

13 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Good and fast booking and no time limit.

Good and fast booking and no time limit.

13 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Easy booking

Everything was easy to book. Hopefully travelling will be the same in case any issues comes up.

10 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great efficient patient and…

Great efficient patient and understanding customer service after Mark S dealt with an airline flight cancellation, and with his help we together creating an even better itinerary for me. 747 rules!

13 August 2026
Unprompted review
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 1 out of 5 stars

In an emergency customer customer service

Initial booking all fine but when there was an issue with the flights (lap infant not on boarding passes) the customer service was shocking. Tried all ways to contact and nothing - phone doesn’t ring, AI assist not available. Absolute joke of a company.

12 August 2026
Unprompted review
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Rated 2 out of 5 stars

While placing a ticket order

While placing a ticket order. We asked for special meal, seat preference and provided frequent flyer number but all were ignored. Also noticed how you sold one way ticket, by adding a throw away return flight.

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

I am very happy for this price thanks

I am very happy for this price thanks

12 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

It is easy to book

It is easy to book. You have option to book everything in one go. Ticket, bag.
Price was good for multiple flight.

11 August 2026
Unprompted review
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great online travel website

Very easy website to navigate, excellent value for money.

5 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great information at all the time good…

Great information at all the time good job thanks

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Very easy to place booking and…

Very easy to place booking and reasonable price

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Very good and easy to use

Very good and easy to use

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

The experience seamless and…

The experience seamless and straightforward and the prices were affordable too.

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

It was Great

It was Great

11 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

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