Travelzoo Reviews 

46,078
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,876 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the welcoming environment. Customers frequently praise the friendly and attentive staff members who consistently deliver exceptional service across various wonderful and scenic locations. Visitors warmly highlight the delicious food, comfortable rooms, and peaceful relaxing atmospheres that make their overall stays truly memorable and deeply enjoyable. However, some reviewers were not happy with the room conditions, mentioning that certain accommodations felt rather tired, basic, or lacked proper upkeep upon arrival. A few other people also felt that specific dining options, breakfast quality, or hotel amenities fell noticeably short of their initial expectations.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting the friendly and attentive staff who make... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the delicious, well-cooked... See more

Location

Clients share positive opinions on location, highlighting peaceful and scenic spots that offer stunning... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the reception area is beautiful and rooms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more

Rated 5 out of 5 stars

Went to the Oxford Belfry on a Travelzoo Spa deal to celebrate a friends birthday. Pleasant and efficient staff on Spa reception. Included in the deal was a 25 minute treatment, which we both enjoyed... See more

Rated 5 out of 5 stars

We visited the Grizzli Winery on a glorious September afternoon. We enjoyed every aspect of the visit. The reception area is beautiful, especially with the local art. Bruce gave us a very informati... See more

Rated 5 out of 5 stars

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. G... See more


Company details

  1. #46 of 101 best companies in Travel deals
  2. #44 of 52 best companies in Cruise Travel Agency
  3. #126 of 205 best companies in Travel agent

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.6

All reviews

(46,078)

3,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marvelous experience

Marvelous experience! Great service and food. Wide selection of teas and food beautifully presented. Very attentive and personable staff in a historic surrounding.

11 August 2026
Rated 5 out of 5 stars

Splendid meal

We had a really lovely meal at Origin restaurant. The food was well cooked, imaginative and delicious.
Lovely service and surroundings.
Would definitely go again.

10 August 2026
Rated 5 out of 5 stars

The Fell hotel Burnsall

This is the third time we have stayed at The Fell using the Travelzoo special deal.
The hotel is in an amazing location overlooking the river Wharf with stunning views. Each time we have stayed in one of the hotel’s comfortable double rooms in line with the offer price. These rooms are well decorated and presented and have everything we needed.
The hotel’s restaurant, breakfast room and bar areas are lovely, tastefully decorated and furnished to a high standard with stunning views.
The staff are all so welcoming and helpful. The breakfast menu was excellent and food was of a high standard. The main dinner menu was a little limited, but the food was amazing.
Can’t wait to come back.

9 August 2026
Rated 5 out of 5 stars

Rooms were good and very clean

Rooms were good and very clean
Excellent service from the owners of 1861. Breakfast was self service but good quality and choices. Ate at the restaurant which was of a high standard and very enjoyable.

9 August 2026
Rated 5 out of 5 stars

Great deal

I've used this deal several times and we always have a good experience. The restaurant and staff are lovely and the meal is always great. It's a very good deal.

7 August 2026
Rated 5 out of 5 stars

Great experience, superb food and gin drinks

Welcoming , great table layout. Very entertaining host speaker who gave us the history behind the distilleries conception. A Bristol bus circa 1950s had been converted to a bar serving area.
The food was exceptional cooked by a great chef and a different gin cocktail with every course what's not to like.
It was an exclusive event for Travel Zoo Members only , which added to the occasion .We were all principal guests , no separate menu and showing your vouchers. It was like invitees to a private party and were treated as such.

6 August 2026
Rated 3 out of 5 stars

3.5 star hotel but clean and service…

3.5 star hotel but clean and service was great in the restaurant.

30 July 2026
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Reply from Travelzoo

Dear Jeremy,

Thank you for your feedback.

We value your feedback and will forward this to our Deal Experts.

Regards,

Janine
The Travelzoo Team

Rated 4 out of 5 stars

A really cosy and comfortable hotel in…

A really cosy and comfortable hotel in a good location. Large comfortable room, slightly tricky shower over the bath, which certainly would be difficult with those with mobility issues but many for us. Lovely Rituals toiletries. Dinner in the hotel was delicious with superb steaks, nice atmosphere. Super friendly staff in all roles. Car parking on site

6 August 2026
Rated 3 out of 5 stars

Accommodation was good

Accommodation was good. Breakfast was average. The evening meal was ok . Staff made you feel welcome. The hotel was situated in a lively village.

4 August 2026
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Reply from Travelzoo

Dear Mrs Parkinson,

Thank you for your feedback.

We value your feedback and will forward this to our Deal Experts.

Regards,

Janine
The Travelzoo Team

Rated 3 out of 5 stars

Travelzoo deal

Travelzoo deal, as usual, was excellent. Travelzoo price very good but usual price rather high and food did not really live up to expectation

9 August 2026
Travelzoo logo

Reply from Travelzoo

Dear Sue Warrick,

Thank you for your feedback.

We value your feedback and will forward this to our Deal Experts.

Regards,

Janine
The Travelzoo Team

Rated 5 out of 5 stars

Very good value

Very good value, entrance and cup do tea for £7. The gardens were beautiful, loads of places to walk and see, and will definitely do again with a picnic.

9 August 2026
Rated 5 out of 5 stars

A great location

A great location, really happy and welcoming staff and really great food- brilliant chef- food always hot and plenty of it! Our room was super and with a king sized bed and big fluffy white towels and huge bathroom, an Alexa for music and a good sized tv- we couldn’t have asked for more. Thank you all. Jan & Red 🤗

6 August 2026
Rated 5 out of 5 stars

Not one to be missed!

Smith and Wollensky needs to be vidited while in London. Alberto the waiter was amazing,he went above and beyond. Richard,one of the managers,was so hands on,it was incredible to see. Highly recommend.

7 August 2026
Rated 5 out of 5 stars

Excellent food and service

Excellent food and service. We had a lovely evening and weren’t rushed through our meal. Two of our dishes were prepared at our table. One of which was Tiramasu which was amazing.

6 August 2026

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