Travelzoo Reviews 

46,078
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,876 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the welcoming environment. Customers frequently praise the friendly and attentive staff members who consistently deliver exceptional service across various wonderful and scenic locations. Visitors warmly highlight the delicious food, comfortable rooms, and peaceful relaxing atmospheres that make their overall stays truly memorable and deeply enjoyable. However, some reviewers were not happy with the room conditions, mentioning that certain accommodations felt rather tired, basic, or lacked proper upkeep upon arrival. A few other people also felt that specific dining options, breakfast quality, or hotel amenities fell noticeably short of their initial expectations.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting the friendly and attentive staff who make... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the delicious, well-cooked... See more

Location

Clients share positive opinions on location, highlighting peaceful and scenic spots that offer stunning... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the reception area is beautiful and rooms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more

Rated 5 out of 5 stars

Went to the Oxford Belfry on a Travelzoo Spa deal to celebrate a friends birthday. Pleasant and efficient staff on Spa reception. Included in the deal was a 25 minute treatment, which we both enjoyed... See more

Rated 5 out of 5 stars

We visited the Grizzli Winery on a glorious September afternoon. We enjoyed every aspect of the visit. The reception area is beautiful, especially with the local art. Bruce gave us a very informati... See more

Rated 5 out of 5 stars

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. G... See more


Company details

  1. #54 of 101 best companies in Travel deals
  2. #48 of 52 best companies in Cruise Travel Agency
  3. #146 of 204 best companies in Travel agent

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.6

All reviews

(46,078)

3,874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unsubscribed to this awful site

Unsubscribed to this awful site. They still keep trying to get money from my account although deleted. Six times trying to rob money.
Really snotty reply which is not acceptable, these scams are getting out of hand.

14 September 2026
Unprompted review
Travelzoo logo

Reply from Travelzoo

Hi James,

We understand that automatic renewals can sometimes be overlooked. When a membership is purchased as either a 30-day trial or an annual membership, we provide renewal details at the time of purchase.

We also send a receipt that includes instructions on how to cancel automatic renewal. For annual memberships, a renewal reminder is sent 30 days before the membership is due to renew.

If we are unable to successfully collect payment, we will continue to attempt collection for seven days. If payment is not received during that period, the club membership will be cancelled.

Please let us know if you have any further questions. Our team is always happy to help.

Sincerely,

Lisa M.
Member Services
Travelzoo

Rated 5 out of 5 stars

Not enough weeks in the year

Travel zoo give a wide choice of holidays, short breaks, the variety always surprises me I wish I could use
Them more .They haven't failed me yet
And I have Been using them for 15 years

11 September 2026
Rated 3 out of 5 stars

There were a few ‘issues’ with the menu…

There were a few ‘issues’ with the menu - no pork, no tiramisu, no ice cream etc. which was a bit disappointing as it was on the menu. Also the yorkshire puddings were very dry and over cooked.

13 September 2026
Travelzoo logo

Reply from Travelzoo

Dear Gill,

Thank you for your feedback.

I am sorry that your recent experience has not completely met your expectations, I will contact you via email regarding this.

We value your feedback and will forward this to our Deal Experts.

Kind regards,
Janine
The Travelzoo Team

Rated 4 out of 5 stars

Scotland Yard Hotel

The staff were really friendly, imparticular Shirley and Mohamed.
The hotel is lovely with a great atmosphere. The afternoon tea was very nouveau cuisine but very nice.

11 September 2026
Rated 5 out of 5 stars

The Lanesborough Grill

The Lanesborough Grill
The choice of venue - a first class experience! Such a wonderful setting, ambience and the quality of food was superb. And the staff is so knowledgeable, kind and helpful.
We will definitely try to return!
Thank you Travelzoo!

11 September 2026
Rated 5 out of 5 stars

We very much enjoyed our early dinner…

We very much enjoyed our early dinner at the Landsdown.
The food was absolutely delicious!
The sommelier was very informative & a delight to chat to.
The only disappointment was that when I booked, I mentioned that we were celebrating my friends 60th birthday, there was no acknowledgment of this, a simple’Happy Birthday’ would have sufficed…..

9 September 2026
Rated 5 out of 5 stars

Lovely atmosphere

Lovely atmosphere, wonderful service and the food was amazing!
Benji was a great server and I enjoyed the care and attention he took with every course.

9 September 2026

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