Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more
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Company details
- #54 of 101 best companies in Travel deals
- #48 of 52 best companies in Cruise Travel Agency
- #146 of 204 best companies in Travel agent
Written by the company
We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.
Contact info
EU Head Office - 151 Shaftesbury Avenue, WC2H 8AL, London, United Kingdom
- UK - 020 3564 3000 / DE - 069 5170 9000 / FR - 01 55 69 50 00 / ES - 91 271 80 00
- UK - support_uk@travelzoo.com / DE - kundenservice@travelzoo.com / FR - assistance@travelzoo.com / ES - atencioncliente@travelzoo.com
- www.travelzoo.com
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Unsubscribed to this awful site
Unsubscribed to this awful site. They still keep trying to get money from my account although deleted. Six times trying to rob money.
Really snotty reply which is not acceptable, these scams are getting out of hand.

Reply from Travelzoo
Not enough weeks in the year
Travel zoo give a wide choice of holidays, short breaks, the variety always surprises me I wish I could use
Them more .They haven't failed me yet
And I have Been using them for 15 years
There were a few ‘issues’ with the menu…
There were a few ‘issues’ with the menu - no pork, no tiramisu, no ice cream etc. which was a bit disappointing as it was on the menu. Also the yorkshire puddings were very dry and over cooked.

Reply from Travelzoo
Special Tea Treats
Beautiful surroundings, very nice afternoon tea, lovely staff, peace and quiet.
Scotland Yard Hotel
The staff were really friendly, imparticular Shirley and Mohamed.
The hotel is lovely with a great atmosphere. The afternoon tea was very nouveau cuisine but very nice.
Fantastic tour of the Shakespeare…
Fantastic tour of the Shakespeare Distillery, very informative and a great story about their expansion. We where a party of 6 and all enjoyed it. Definitely worth a visit.
Always excellent food and service
Always excellent food and service. The staff go that extra mile.
Bedern Hall afternoon tea was superb
Bedern Hall afternoon tea was superb. Good selection of produce, attentive staff and all set in wonderful surroundings. 5⭐️
The Lanesborough Grill
The Lanesborough Grill
The choice of venue - a first class experience! Such a wonderful setting, ambience and the quality of food was superb. And the staff is so knowledgeable, kind and helpful.
We will definitely try to return!
Thank you Travelzoo!
We very much enjoyed our early dinner…
We very much enjoyed our early dinner at the Landsdown.
The food was absolutely delicious!
The sommelier was very informative & a delight to chat to.
The only disappointment was that when I booked, I mentioned that we were celebrating my friends 60th birthday, there was no acknowledgment of this, a simple’Happy Birthday’ would have sufficed…..
Great food and very good service.
This is a very good hotel and good value.
This is a very good hotel, the room was very roomy and very good value for money. The staff are very friendly and helpful, the food in the offer was good and the Spa treatments we booked along with your offer were very good 👍.
Lovely atmosphere
Lovely atmosphere, wonderful service and the food was amazing!
Benji was a great server and I enjoyed the care and attention he took with every course.
Easy to purchase and redeem voucher
Easy to purchase and redeem voucher. Purchase was excellent with no problems. Would recommend Travelzoo.
Great deal for Sipsmith
Great deal for Sipsmith. Would happily order this and go again.
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