Travelzoo Reviews 

46,078
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,876 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the welcoming environment. Customers frequently praise the friendly and attentive staff members who consistently deliver exceptional service across various wonderful and scenic locations. Visitors warmly highlight the delicious food, comfortable rooms, and peaceful relaxing atmospheres that make their overall stays truly memorable and deeply enjoyable. However, some reviewers were not happy with the room conditions, mentioning that certain accommodations felt rather tired, basic, or lacked proper upkeep upon arrival. A few other people also felt that specific dining options, breakfast quality, or hotel amenities fell noticeably short of their initial expectations.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting the friendly and attentive staff who make... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the delicious, well-cooked... See more

Location

Clients share positive opinions on location, highlighting peaceful and scenic spots that offer stunning... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the reception area is beautiful and rooms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more

Rated 5 out of 5 stars

Went to the Oxford Belfry on a Travelzoo Spa deal to celebrate a friends birthday. Pleasant and efficient staff on Spa reception. Included in the deal was a 25 minute treatment, which we both enjoyed... See more

Rated 5 out of 5 stars

We visited the Grizzli Winery on a glorious September afternoon. We enjoyed every aspect of the visit. The reception area is beautiful, especially with the local art. Bruce gave us a very informati... See more

Rated 5 out of 5 stars

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. G... See more


Company details

  1. #54 of 101 best companies in Travel deals
  2. #48 of 52 best companies in Cruise Travel Agency
  3. #146 of 204 best companies in Travel agent

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.6

All reviews

(46,078)

3,874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Some great travel offers enabling us to…

Some great travel offers enabling us to try different experiences without costing the earth. The only negative for the company is the annual membership can’t be shared between partners so I never see the best offers only my partner (the member) does. Would love this to be changed so we don’t miss out on great deals when he’s too busy to look at emails.

31 August 2026
Rated 5 out of 5 stars

Choosing the offer and receiving the…

Choosing the offer and receiving the voucher was as always - perfect with Travelzoo. Thank you. The location was fantastic, absolutely first class wonderful staff, and the service for everything from arriving and having our car parked for us, the cloakroom guy was so helpful with my husband mobility scooter and the staff marvellous in The Grill Bar. I will certainly be recommending the Travelzoo offer and The Lansborough Grill and Champagne Bar .

31 August 2026
Rated 4 out of 5 stars

A great location

A great location. Manor House adjoining Stanton Park, so great views and walks. Well situated for nearby attractions. We had a very reasonable deal and accommodation was adequate but a very small room. All the staff were welcoming and helpful, with the exception of one receptionist on our arrival(never saw her again) she was checking in other guests ahead of me, with whom she took her time giving helpful advice and offering them a second key and map. They were in a more expensive room. She told me that our room was really small and we should get an upgrade for an extra £20 a night. I declined.

A terrace with view of park was lovely area to sit and enjoy drinks, and sunset, but £15 for a glass of mediocre white wine I felt was excessive. The service in restaurant for evening meal was very slow, even though they weren’t very busy.
Breakfast was exactly the same every day. Well cooked, with reasonable ingredients. Staff very efficient even though busy.

27 August 2026
Rated 2 out of 5 stars

Not what I expected Italian themed…

Not what I expected Italian themed cream tea was advertised when we arrived it was an English menu handed to us when I explained what we had booked and showed him my booking. Staff member explained menu changed two weeks before.
We were about to leave but he went and spoken to the kitchen who then gave us what we had booked I hope this has not happened to anyone else
So not a nice start

30 August 2026
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Reply from Travelzoo

Dear Christopher,

Please can you email us direct on the below email address.

Can you provide details of your booking, so we can address this with the merchant.

service_uk@travelzoo.com

Best regards
Janine
The Travelzoo Team

Rated 5 out of 5 stars

Wonderful pre-theatre meal at the…

Wonderful pre-theatre meal at the stylish Smith and Wollenski restaurant in Covent Garden. Brilliant value for the best steak and chips I’ve had in a long time, with a delicious peach cocktail and slice of carrot cake to follow. Great service and we finished in good time for our show!

27 August 2026
Rated 4 out of 5 stars

Lovely position

Lovely position, quiet room, good breakfasts, lovely staff. Four stars as had to wait over an hour for our meal as they were very busy, otherwise would have been five stars. Lots of people with dogs who were made very welcome.

23 August 2026
Rated 5 out of 5 stars

The service was impeccable and the…

The service was impeccable and the staff are delightful! The room smelled wonderful - felt like we were walking into a spa each time we returned. Loved little touches like really nice toiletries and hair dryer. Loved the ability to cook in the kitchen and also dry clothes each day. The roof top bar and pool are a beautiful experience - music there was so relaxing- great place to end the day and watch the sunset. Food was delicious. Service everywhere was top notch. We also loved the security of their elevator system, and the ability to self- park for free. Bonus - they provided towels and water for us to take to the beach each day. We could not have asked for more! It was a delightful stay and we look forward to returning!

22 August 2026
Rated 5 out of 5 stars

An enjoyable stay at The Bull Hotel

We had an enjoyable stay at The Bull Hotel, it has a lot of character and we had a nice room, very clean and good value for money, good selection of food for breakfast and evening meals, friendly helpful staff.
Large free car park, would recommend.
Thank you Travelzoo for finding this deal.

24 August 2026
Rated 5 out of 5 stars

Riverside Restaurant by Gordon Ramsey…

Riverside Restaurant by Gordon Ramsey at the Savoy was a great experience . Location was amazing, food exquisite nd really great quality. With the voucher you can eat or drink anything and they take the value of the voucher off the end bill.

28 August 2026
Rated 4 out of 5 stars

Everything was completely straight…

Everything was completely straight forward when booking our experience.
Everybody was friendly and professional.
The facilities were first class and we enjoyed ourselves a great deal.
We hope to find something similar in future.

28 August 2026
Rated 5 out of 5 stars

The Trecastell Hotel

This was such a lovely holiday. The booking was very easy. The hotel was great. Extremely clean and the staff were excellent. So friendly and helpful. I would thoroughly recommend both Travelzoo and The Trecastell Hotel.

23 August 2026
Rated 3 out of 5 stars

The room and bathroom were lovely.

The room and bathroom were lovely.
Jack on reception very helpful.
The restaurant waiting staff for both breakfast and dinner were professional.
Food both at breakfast and dinner not up to the usual Thatchers hotel standard unfortunately, which let the whole Travelzoo hotel experience down. No restaurant specials the first night either.

25 August 2026
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Reply from Travelzoo

Dear Carol,

Thank you for your feedback.

We value your feedback and will forward this to our Deal Experts.

Regards,

Janine
The Travelzoo Team

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