Travelzoo Reviews 

46,078
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,876 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the welcoming environment. Customers frequently praise the friendly and attentive staff members who consistently deliver exceptional service across various wonderful and scenic locations. Visitors warmly highlight the delicious food, comfortable rooms, and peaceful relaxing atmospheres that make their overall stays truly memorable and deeply enjoyable. However, some reviewers were not happy with the room conditions, mentioning that certain accommodations felt rather tired, basic, or lacked proper upkeep upon arrival. A few other people also felt that specific dining options, breakfast quality, or hotel amenities fell noticeably short of their initial expectations.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting the friendly and attentive staff who make... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the delicious, well-cooked... See more

Location

Clients share positive opinions on location, highlighting peaceful and scenic spots that offer stunning... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the reception area is beautiful and rooms... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a super hotel,very comfortable bed pillows etc..We regular use Tripadvisor have for years now this is only 3 rd time we have given 5 stars..exceptional good,friendly staff food to die for bes... See more

Rated 5 out of 5 stars

Went to the Oxford Belfry on a Travelzoo Spa deal to celebrate a friends birthday. Pleasant and efficient staff on Spa reception. Included in the deal was a 25 minute treatment, which we both enjoyed... See more

Rated 5 out of 5 stars

We visited the Grizzli Winery on a glorious September afternoon. We enjoyed every aspect of the visit. The reception area is beautiful, especially with the local art. Bruce gave us a very informati... See more

Rated 5 out of 5 stars

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. G... See more


Company details

  1. #54 of 101 best companies in Travel deals
  2. #48 of 52 best companies in Cruise Travel Agency
  3. #146 of 204 best companies in Travel agent

Written by the company

We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.6

All reviews

(46,078)

3,874 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly people

Very friendly people, ideal for families with kids, the place was beautiful (rustic but very clean), food was good.
We have a very peaceful and good time.

9 August 2026
Rated 1 out of 5 stars

Travelzoo package was really disappointing

I booked a package through Travelzoo for a hotel stay in Austria, which included a four-course dinner and access to the hotel’s spa facilities. The hotel was primarily presented as an idyllic spa destination, which was a key reason for my booking.
Unfortunately, the experience fell significantly short of what was advertised. The advertised four-course dinner was, in reality, a buffet where guests could simply select four items. More importantly, the hotel’s sauna area was not operational during my stay, despite the spa facilities being a central part of the package and a major factor in my decision to book.
I contacted both the hotel and Travelzoo’s customer service regarding these issues. I was told that the matter would be investigated, but despite several follow-ups, I have yet to receive a meaningful response or resolution.
This has been a very disappointing experience. The package did not accurately reflect the services and facilities available at the time of the stay, and the lack of follow-up from both the hotel and Travelzoo has only made the situation worse.
Based on my experience, I would strongly recommend exercising caution when booking through Travelzoo. Once the booking is made, I found the level of customer support and accountability to be extremely disappointing.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Diamond in the rough.

Wow. What an incredible unique dining experience. Fantastic concept. An absolute gem tucked away in an area of Shoreditch. Right from the start arriving at the venue made to feel welcome and valued. Great hosting and service delivery. Summer menu varied and experimental. Struggled to choose so had practically everything on offer. Each dish full of flavour well presented and cooked well. Portions generous and great for sharing. Environment and choice of seating inside and out perfect.

19 August 2026
Rated 4 out of 5 stars

Would have been 5stars as we had a…

Would have been 5stars as we had a great day out with our two grandchildren, plenty of parking and places for a picnic and children to run around, but postcode on our ticket sent us all over the place and more signs needed, but the museum was brilliant and the walk around the Swiss gardens was very peaceful and the children loved it

19 August 2026
Rated 4 out of 5 stars

Enjoyable Stay at Corse Lawn

The Corse Lawn House accommodation was a Excellent choice for its location and easy reach to places of interest the room we stayed in was very large and the bed very comfortable, good selection for breakfast and also the menu for the evening meal had a good selection, the staff was very helpful. Would definitely stay at this accommodation again.

19 August 2026
Rated 3 out of 5 stars

Nighttime delivery noise disturbs sleep.

The staff are very friendly, and food excellent. The major problem was a van delivery making loud noise at 4.20am early morning, and traffic that disturbed our sleep over the two nights. Therefore we have decided to return home one night early from our 3 night booking- to get a good nights sleep! Also, we were surprised on arrival that there is no lift in the House, and our room was at the very top of the stairs! I need to point out this was not reported on the original mailing on Travelzoo- luckily my husband and I do not have mobility problems, but could be a problem for others unaware of the height of staircase!

16 August 2026
Rated 4 out of 5 stars

On arrival we were made very welcome…

On arrival we were made very welcome and dealt with promptly.
The staff were very friendly and helpful. The restaurant was very clean and a pleasant place to be. Th service was excellent in all departments.
Everywhere was cleaned to a high standard.
All in all we had a great time and felt that the deal was really good value.
I'd like to add that the location was excellent right in the middle of everything. I think that we would return. A

15 August 2026
Rated 5 out of 5 stars

The staff at the Netherwood are…

The staff at the Netherwood are brilliant I have been a few times now, and they are always welcoming and helpful, the three course dinner was delicious, good choice well presented and served hot. looking forward to my return visit.
Many Thanks to all the staff at the Netherwood
Lynne

16 August 2026

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