Very disappointing service. Calls are not being answered and emails get no response. Delivery is extremely slow. My parcel was booked on 18 December 2025 and even on 20 December 2025 it is still showi... See more
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Review summary
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Doesn’t deserve one star either but thats the lowest you began with! TRAX, a pathetic and no sense of courier sense! yet they are in courier business! Deceptive, lying openly on there tracking, lazy a... See more
Rider threatened to come to my house and rape me after yelling at me about having too many parcels and being too busy when I asked him when he would deliver my parcel. Tried to email to complain and t... See more
I had an absolutely horrible experience with trax. I was supposed to have my package in two days and now it's been over a week. No clear communication. The tracking is completely innacurate. They neve... See more
1.2
Bad
96 reviews
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Worst service ever
Worst service ever. It's been more than 15 days I shipped my parcel and it has not been delivered yet.
Also their delivery biys do not call the customers at all and just mark the parcel as "refused by customer". How pathetic. I have to call them literally so many times a day just because of the complains. Worst service.
16 May 2024
Unprompted review
The delivery service is very bad
The delivery service is very bad. I could see my order has been shipped but taking forever to deliver. It is coming from Karachi to Lahore and it has been 1 week and my package has not been delivered. Actually I have flight at 1am tonight and I contacted them saying can you please deliver my package today but no response from there agent
6 May 2024
Unprompted review
They have zero customer service
They have zero customer service. Cursed with unprofessional behaviour
30 April 2024
Unprompted review
3 week hu gaya hai abhe tak parcel receive nahi huwa (Faisalabad to Karachi) 18 April issue date
Sub se ghatiya service hai trax ke pata nahi extra charges kis baat ka liye hai helpline per call karo wo jhoot boltay hai aj kal mai mil jay ga
28 April 2024
Unprompted review
Bad company, Good delivery man
This is the worst courier company, very slow service got the package after around 20 days from karachi to lahore. was going to give 1 start but delivery boy was very nice so i gave 3
23 April 2024
Unprompted review
Disappointment with the recent service…
Disappointment with the recent service provided by your company.
Its gonna be 6 days today to deliver the parcel its still not been delivered. The lack of communication regarding the delay only compounded the problem, leaving me feeling neglected and disregarded as a valued customer.
Not even staff is picking up my calls i tried 5 times every day. How bad is the customer service of this company . it is spoiling our customers as there is no commitment. No words. Very ineligible and irresponsible staff this company having.
Very very very disappointed
20 April 2024
Unprompted review
very poor .
very poor .. very poor very poor do to use this
the rider is not attempting for order
2 April 2024
Unprompted review
Never recommend.
Never recommend.
Disappointment with the recent service provided by your company.
Its gonna be 6 days today to deliver the parcel its still not been delivered. The lack of communication regarding the delay only compounded the problem, leaving me feeling neglected and disregarded as a valued customer.
Not even staff is picking up my calls i tried 5 times every day. How bad is the customer service of this company . it is spoiling our customers as there is no commitment. No words. Very ineligible and irresponsible staff this company having.
26 March 2024
Unprompted review
Scammers Trax
I don't know , but I couldn't find 0 stars. Worst , worst ever carrier. Scammers fake people. Be aware of them
15 February 2024
Unprompted review
This is such an irresponsible company…
This is such an irresponsible company that I placed an order many days ago and its delivery was in Lahore, so it arrived in Lahore on the 3rd and today is the 15th and still I have not received it. When calling the company, they are not responding. If they can't run their business, then it should be closed, at least not that tight. Better than that, there are other local post offices that deliver in about two to three days to four days at the end.
15 February 2024
Unprompted review
very poor service
very poor service. want to return a parcel but not trax not processed return after 8 days
30 November 2023
Unprompted review
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