TriEagle Energy Reviews 

253
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent customer service and professional staff. Customers consistently praise the affordable and competitive pricing, noting that the rates are straightforward with no hidden fees. Many people appreciate the helpfulness and knowledge of the representatives, who assist in choosing the best plans and resolving issues promptly. However, some customers also noted issues with subscription renewals, where rates unexpectedly increased significantly for existing customers. A few other people also felt that customer service had declined, citing long wait times, unhelpful virtual assistants, and difficulties in resolving billing discrepancies.

What people talk about most

Price

Users describe positive interactions with price, often highlighting affordable and competitive rates with no... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, helpful, and friendly.... See more

Subscription

Customers consistently note ambiguous experiences with subscription renewals. While some reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. I had no lights because of an outage. But center point came out to fix it but everyone in my building had lights but me and my lights was out since Tuesday morning. Keep going back a... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric utility company
  2. Energy supplier
  3. Green energy supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(253)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been with these guys 9 years now…

I have been with these guys 9 years now and can't think of one thing that I could complain about. Besides the cold spell in 21 when the grid went down I can only think of losing power a couple of times but was up and running real quick. Great rate also.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

My wait time was less than one minute

My wait time was less than one minute, and when the call was answered, my concern was resolved in less than 5 minutes. The age t was responsive, courteous and professional. She offered a solution and worked to help me obtain the outcome I desired.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Good company

We have been using Trieagle since we moved back to Texas from Arizona in 2018. We have had nothing but a positive experience. Every month they tell us how much electricity we have used and the corresponding cost. That is very helpful in planning our budget. We have had a positive experience .

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Trieagle since 2018

I have been with Trieagle since 2018. They have the most professional and friendly service. They helped me choose the best option for my home. There are no additional added fees like a lot of providers have. Trieagle has been the best electric providers in my area. I highly recommend them.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

They are exactly as advertised

They are exactly as advertised! We are able to lock in our rate for three years at a time. There have been no problems with billing or service. Gladly recommend!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

money saved

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was even a real thing, switching providers, but so glad I did!

19 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look