TriEagle Energy Reviews 

256
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight competitive and reasonable pricing, often noting the ability to lock in rates for extended periods without hidden fees. Many people praise the excellent customer service and professional staff, who are described as helpful, friendly, and knowledgeable. The service itself is consistently noted for its reliability and efficiency, with many appreciating the straightforward approach and lack of issues. However, some customers also noted concerns regarding subscription renewals, with rates increasing significantly for existing users. A few other people also felt that customer service could be difficult to reach or unhelpful, describing long wait times and frustrating interactions. There were also mentions of billing concerns and unexpected bill increases.

What people talk about most

Price

Consumers find price to be positive, with many reviewers expressing satisfaction with affordable and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing representatives as... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

I am happy with the plan, the company, the price and the service. I looked at a lot of different t providers and plans and feel this is the best for me, so I am renewing again after my initial 3 years... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric utility company
  2. Energy supplier
  3. Green energy supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(256)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are exactly as advertised

They are exactly as advertised! We are able to lock in our rate for three years at a time. There have been no problems with billing or service. Gladly recommend!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

money saved

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was even a real thing, switching providers, but so glad I did!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Team!

My household has been with Tri Eagle for a long time. They have been great and have always been able to take care of us. When our provider was changed without our knowledge, they reached out to us and handled the error. Thank you so much!

22 April 2026
Unprompted review
Rated 3 out of 5 stars

When I renewed 2 years ago I believe I…

When I renewed 2 years ago I believe I mistaken on what plan I wanted. I would not have signed up for a 3 year contract at 17 cents. Now rates are down to 14 cents and I'm locked. I will most definitely will be checking out other companies.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Continuing Customer

I have been with TriEagle for eight years now. I remain with them because I feel I get a fair shake on electricity prices. They eschew gimmicks and just offer a decent price on electricity.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Tri-Eagle for over ten…

I have been with Tri-Eagle for over ten years and always feel I have the best price for the time period. I always go for the three-year deal as it freezes the rate, and I don't have to concern myself about choices for three years.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Never had an issue with Trieagle

Never had an issue with Trieagle! Very competitive pricing. The Only reason we are still not with them is due to moving to an area that only has a Co Op as an
option for electricity. Highly recommend Trieagle

18 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look