TriEagle Energy Reviews 

256
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight competitive and reasonable pricing, often noting the ability to lock in rates for extended periods without hidden fees. Many people praise the excellent customer service and professional staff, who are described as helpful, friendly, and knowledgeable. The service itself is consistently noted for its reliability and efficiency, with many appreciating the straightforward approach and lack of issues. However, some customers also noted concerns regarding subscription renewals, with rates increasing significantly for existing users. A few other people also felt that customer service could be difficult to reach or unhelpful, describing long wait times and frustrating interactions. There were also mentions of billing concerns and unexpected bill increases.

What people talk about most

Price

Consumers find price to be positive, with many reviewers expressing satisfaction with affordable and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing representatives as... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

I am happy with the plan, the company, the price and the service. I looked at a lot of different t providers and plans and feel this is the best for me, so I am renewing again after my initial 3 years... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric utility company
  2. Energy supplier
  3. Green energy supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(256)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple and straight forward rates

Simple and straight forward rates. Most others are if you use this much, its this rate and I was very frustrated and paying hundreds more than I with Trieagle. None of the companies at the stock shows and such have ever come close to beating it. I left and am back, saving money and knowing what I will pay. Basically only a $5 fee and energy usage. The others have all kinds of fees to add.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I have had tri-eagle for close to 10…

I have had tri-eagle for close to 10 years. An old friend of mine told me they had the best rates and he was the utilities guru. I haven’t left them since. A lot of my friends tell me their bills will be over $350+ in the summer same square footage, similar age homes as mine and I’ve never paid a bill over $275. I know that is contingent on how much you use, but I’m a laundry and cleaning woman with 3 kiddos. So I’m happy.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

No hidden fees

I like the weekly forecasts & I believe pricing is not only affordable but clear which has not been my experience with other companies

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect gentleman with my request.

The gentleman I spoke with at two separate calls was the greatest in customer service! He spoke kindly, with a gentle voice, and was never condescending. He had patience as I explained my situation, and I never felt rushed or misunderstood. I consider him an asset to your company. Thank you.
Susan M

22 April 2026
Unprompted review

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