TriEagle Energy Reviews 

256
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight competitive and reasonable pricing, often noting the ability to lock in rates for extended periods without hidden fees. Many people praise the excellent customer service and professional staff, who are described as helpful, friendly, and knowledgeable. The service itself is consistently noted for its reliability and efficiency, with many appreciating the straightforward approach and lack of issues. However, some customers also noted concerns regarding subscription renewals, with rates increasing significantly for existing users. A few other people also felt that customer service could be difficult to reach or unhelpful, describing long wait times and frustrating interactions. There were also mentions of billing concerns and unexpected bill increases.

What people talk about most

Price

Consumers find price to be positive, with many reviewers expressing satisfaction with affordable and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing representatives as... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

I am happy with the plan, the company, the price and the service. I looked at a lot of different t providers and plans and feel this is the best for me, so I am renewing again after my initial 3 years... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric utility company
  2. Energy supplier
  3. Green energy supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(256)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had gotten on website for power for…Texas

I had gotten on website for power for Texas and I had TXU and they just kept getting higher and higher and I’ve been with them for two years well I’m on a fixed income and I live with my two elderly parents who are also on a fixed income so we switched to TriEagle

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The weekly updates of used Kw are a…

The weekly updates of used Kw are a help especially with our efforts to conserve energy and our water well which should be a fairly set amount each month. Anything variance alerts us to a possible outside leak or well pump problem.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

This company misleads customers…

This company misleads customers regarding billing and can not resolve issues with online service. When I set up my account I was told I could set up automatic payment on a specific date after the first bill. When I attempted to do that I was told I couldn't. When I attempted to get into my account on line I found I couldn't. When I called in for assistance I was told there was a change and I would have to wait days for a resolution to reset my account. They mislead customers to get you to sign up with them and then lock you in by blocking you from your online account.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. There are no surprises in moving from one location to another. Billing and automatic payments are easy. Weekly updates keep me aware of my electricity usage. When I think of Tri-Eagle Energy, only positive thoughts come to mind.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Electrical Pricing and Sevice

I had signed up with this company for one year and due to their excellent pricing coupled with easy access to customer service I signed up for 3 more years. This company sends you weekly usage so you are in the know on what to expect on your upcoming invoice. I wholeheartedly recommend TriEagle Energy.

6 March 2026
Unprompted review

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