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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality, design, and the meaningful story behind them, such as the use of sustainable materials. Many people appreciate the aesthetic appeal and durability of the watches and sunglasses, finding them to be well-made and stylish. However, some customers were dissatisfied with the product quality, noting issues like parts coming off or difficulties with repairs and battery changes due to design flaws. A few other people also felt that the delivery service was problematic, with items not arriving as expected or getting stuck in customs for extended periods.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the watches and sunglasses for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and craftsmanship... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers experienced significant delays,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love shopping at Triwa! Thos was my fourth purchase and definitely not last. Their customer service is great, they like to keep in touch but you are not bombarded by emails, the watch are even bette... See more

Company replied

Rated 5 out of 5 stars

This watch is really amazing. It's comfortable, it looks good and it is such a good size for someone that isn't used to wearing much on their wrist. You can also see the time in the dark because the h... See more

Company replied

Rated 5 out of 5 stars

,,Det är ett vackert armbandsur!" - Quality meets Fair Pricing. Plus it is simple to repair. I don't see any negativ points.

Company replied

Rated 5 out of 5 stars

Lovely products with a purpose. Great watch from recycled plastic waste, from the sea. Conversation starter whenever worn. Will be ordering again.

Company replied


Company details

  1. Watch shop
  2. Jewellery shop
  3. Sunglasses shop

Written by the company

Watches have, for a long time, been associated with status and tradition. At TRIWA, an acronym for Transforming the Industry of Watches and accessories, we want to use the symbolic value and placement of the watch for something more relevant and create modern statement symbols instead of traditional status symbols. By designing watches with stories that transcend style, trends and status we hope to highlight important issues of our time. We are aware that we are not saving the world by making watches, but we like to think of ourselves as norm challengers and innovators in an industry that needs transforming. It’s time for change. We work with innovative materials, organizations and ambassadors that care about making the world a little better. We call this Time for Change. Designed in our creative studio in Stockholm, our collection of watches is designed to last, start conversations and tell stories. Welcome to the world of TRIWA.


Contact info

4.1

Great

TrustScore 4 out of 5

125 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time purchase on-line…

I made a first time purchase on-line and was very pleasantly surprised at how quickly and efficiently a wonderful pair of sunglasses were shipped out to me. The glasses themselves (and the packaging) were sleek, nice quality, minimal, modern and that little bit different; just what I love!

3 June 2025
Unprompted review
Triwa logo

Reply from Triwa

Amazing to hear that, glad that the shopping experience felt smooth :)

Rated 5 out of 5 stars

Great communication and advice

Great communication and advice! I had a question about the straps and they helped me out within 2 work days. The delivery went nicely, nothing to complain about there.

2 April 2025
Unprompted review
Triwa logo

Reply from Triwa

Thank you Lex. Happy that we could assist you properly :)

Rated 5 out of 5 stars

I’ve been buying TRIWA pieces for a…

I’ve been buying TRIWA pieces for a decade now. Everything I've bought has been over my expectation’s, the unboxing, the quality & design. Never disappointed!

17 June 2025
Unprompted review
Triwa logo

Reply from Triwa

Incredible to hear that you have been with us for a decade! We will aim to exceed your expectations for another 🙏

Rated 5 out of 5 stars

I love the idea behind Trivia

I love the idea behind Trivia. If the ideals match with quality and good design it’s a no brainer! Congrats

7 January 2025
Unprompted review
Triwa logo

Reply from Triwa

Thank you very much Alexander!

Rated 5 out of 5 stars

Ocean plastic seaweed

This watch is really amazing. It's comfortable, it looks good and it is such a good size for someone that isn't used to wearing much on their wrist. You can also see the time in the dark because the hands of the watch glow. I would absolutely recommend this watch and knowing im taking my part in making a positive impact on our oceans makes it even better.

10 June 2025
Unprompted review
Triwa logo

Reply from Triwa

Thank you Monica, really happy that you enjoy the feel and appreciate becoming part of a bigger change in how we take care of our planet.

Rated 5 out of 5 stars

Review of TRIWA


Review of TRIWA

I’ve had my TRIWA watch for a while now, and I have to say it’s exceeded my expectations on several levels. The design is carefully thought out — clean, Scandinavian, and timeless without ever feeling boring. It works perfectly for both everyday wear and more formal occasions.

The quality fully lives up to what you’d expect. The materials feel solid, the strap is comfortable to wear all day, and the glass has easily handled the small bumps of daily life. I also really appreciate that TRIWA focuses on using sustainable materials and supports social initiatives in their production — it adds extra value to the product.

Overall, a watch that combines great craftsmanship, beautiful design, and a responsible approach to manufacturing. I can highly recommend TRIWA if you're looking for a modern, high-quality watch with a meaningful story behind it.

3 June 2025
Unprompted review
Triwa logo

Reply from Triwa

Thank you for your detailed thoughts Lawe! Love hearing that you appreciate our efforts to craft watches with a message

Rated 5 out of 5 stars

Cool watches

Cool watches, great quality, made for action but still perfect for everyday use. A pricy watch. I have 5 of them and I wear them every day.

1 June 2025
Unprompted review
Triwa logo

Reply from Triwa

Wow, 5 of them! That is stunning 🤩

Rated 5 out of 5 stars

Have made multiple purchases from Trina…

Have made multiple purchases from Trina over the years. Watches and sunglasses as well as gifts. Have always been impressed with their quality, design and great value vs. price.

3 June 2024
Unprompted review
Triwa logo

Reply from Triwa

Thank you very much, hope that the receivers of your gifts also liked them ;)

Rated 5 out of 5 stars

orange watch in Syracuse

as a horologist living in Syracuse, NY I had to have an orange watch and the TRIWA in orange was just the thing. perfect shade of orange and just the right touch for all occaisions.

29 May 2025
Unprompted review
Triwa logo

Reply from Triwa

We love the way the orange color pops! Really appreciate hear that you enjoy it as well

Rated 5 out of 5 stars

Triwa- fashion, function, and value

I have purchased 4 Triwa watches over the past 3 years. They function well, are uniquely designed, and help save the planet! I am always watching to see what they come up with next.

1 May 2025
Unprompted review
Triwa logo

Reply from Triwa

How great :) new models are coming up!!

Rated 5 out of 5 stars

Lovely products with a purpose

Lovely products with a purpose. Great watch from recycled plastic waste, from the sea. Conversation starter whenever worn. Will be ordering again.

29 May 2025
Unprompted review
Triwa logo

Reply from Triwa

Amazing to hear. Hopefully valuable conversations!

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