This it the most ridiculous app ever. Can't watch a game without several buffering issues, pixelization,or just plain black screen. The only clear thing is the 30 minutes of commercials per hour. My w... See more
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I subscribed this month to watch some…
I subscribed this month to watch some hockey for the holidays, but every NHL game is blacked out. Honestly feel ripped off for the 30 bucks I paid. But hey, the world juniors are coming up. But this? $30 to advertise NHL games but black them out?FALSE ADVERTISING CLAIM.
This is the WORST sports channel.
This is the WORST sports channel out there. There are always issues and the same error: "this game is not available for your region" and when I watch the same game on Prime or ESPN or any other sports channel it works.
TV programs were good for the…
TV programs were good for the population 30 years ago, but now Canada has tens of millions of new immigrants who are not interested in American football, baseball and hockey
Time to reprogram almost everything on tsn
I got a subscription because in TSN web…
I got a subscription because in TSN web said the they provide the full access to F1 races, unfortunately it is no really true, when you want watch the practices and Qualify it is not available, additional the replay is available 1 day after. when I contacted to TSN support the First Lady she recommended me watch the F1 in live, it mean that sometime I need don't assist to my job :s
TSN doesn’t even deserve 1 star
TSN doesn’t even deserve 1 star, there’s no content, the Montreal Canadians and the senators are playing and I can’t even watch the games, why is it showing me things I can’t even watch, I originally thought I could watch all the NHL games, but I can’t even watch my favourite teams, what a bust, complete rip off, tried to get a refund because the service is garbage and they refused, it’s a channel that rips its customers off !
No refunds they just steal your money…
No refunds they just steal your money and point you to their massive terms and conditions 🤓
I would give it 0 stars if I could
I would give it 0 stars if I could. Canada owned network, Raptors playing at home tonight, they have one NBA game on and its pistons at pacers. Where is the thought process in this?
Your staff is incompetent.
Customer service couldn't be worse
I had a problem with my TSN Direct subscription where what should have been the annual rate was showing on my subscription information screen as a monthly rate. Should have been a very simple problem to fix. So I clicked on the link on the TSN page to access the support chat. The link didn't work. They also had a Twitter handle you could supposedly @ for support. So I did that, and no one responded to me. Finally I called, and the agent assured me that the rate was annual, but said it was impossible to send an email to confirm that. So I was left with the subscription page on the website telling me that I would be charged an annual rate every month, but someone verbally telling me that wasn't actually true. Basically, "Trust me bro". And I thought, "Given that you can't do literally anything right (your chat doesn't work, you don't answer your Twitter handle, and you can't send accurate written confirmation of what my subscription is), no, I'm not going to trust you."
The two play by play commentary that do…
The two play by play commentary that do the Toronto Maple leafs are horrible, should be doing AAA games for kids. Listen to the commentary out of Edmonton and Tampa game on Thursday night. Now that’s how it’s done. Your two guys put me to sleep.
I purchased a yearly plan to watch my…
I purchased a yearly plan to watch my NHL team. Found out right away that my team isn't covered after logging in. My mistake. Tried to cancel, same day,...nope. Lost a year's subscription. No way to talk to anyone, no way to get an email of corporate mucky mucks... wow
If you want to watch nhl don't bother
If you want to watch nhl don't bother. I bought a year membership and immediately regretted it. They dont' care. Horrible customer service. No refunds. Haven't been able to watch 1 nhl game yet. Garbage.....
Terrible service
F1 Ads are horrible and intrusive. Post race analysis often cut. Other sports matches being transferred to TSN+, making regular TSN subscribers feel obligated to pay more for things that where included before. Lack of 4K programming. The only reason TSN still exists is because is basically a monopoly on many sports.
A very upsetting situation I…
A very upsetting situation I subscribed to get a better idea of the range of hockey games. I cancelled right away, but, no refund policy. No recognition that the subscription was made in error and that I have not watched anything on tsn. This is a ridiculous scam.
Awful
Awful! They don’t have any of the services they advertised that they would have. And no refunds. I’m contacting my bank in hopes that I can get my money back. TSN is a complete and total scam.
TSN+ won't offer a refund if you make a mistaken purchase - check coverage
Ensure that you know exactly what you are getting as they wont process a refund even for a mistaken purchase 5 minutes after processing. Wanted to watch a jays game live, didn’t realize they didn’t offer this (which was odd considering MLB games was one of the highlighted features on the signup page).
I asked nicely for a cancellation and refund within minutes after purchasing and was told it didn’t fall under their policy.
I subscribed to TSN plus for $8.99 on…
I subscribed to TSN plus for $8.99 on the basis they have PGA tour live.
There were two live PGA tour events on and neither were on TSN PGA tour live.
I contacted them and asked for my money to be refunded and was told they can't.
In the year 2025 they can't refund my money truly baffled me.
They are absolute crooks that get away with false advertising.
There the Canadian Tire of broadcasting... what a shame.
Basically a scam
Basically a scam. Very misleading when describing what subscriptions you will need to watch your sport, and customer service is very reluctant to accept any responsibility. Save yourself the time and avoid TSN subscriptions.
Cutting to a series of commercials
Cutting to a series of commercials, at the start of the Calgary and Montreal game Sept 26 2025, while a moment of silence is in play for the passing of the Edmonton Elks owner was unbelievable and callous.
What are the producers at TSN thinking.
Terrible content management and no refunds
TLDR: refused refund despite not offering content they advertised
Signed up to watch Women's Rugby world cup in Canada, which they heavily advertised having the rights to. Watched one game successfully on my TV TSN app. The next day the search functionality of the app had disappeared, and as rugby is not one of their main sports, it's not on the homepage of the app. Without search, it's not possible to watch. I contacted customer service, they dragged me along on chat for 1h15m and weren't willing to refund me.
This it the most ridiculous app ever
This it the most ridiculous app ever. Can't watch a game without several buffering issues, pixelization,or just plain black screen. The only clear thing is the 30 minutes of commercials per hour. My wife questions why I spent 25 bucks a month to watch a spinning circle and commercials. Will be starting the cancellation process as it takes forever as others have said. Canadian media monopoly at its finest. ZERO STAR RATING should be available.
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