I was reluctant to place an order because of the negative reviews, but the competitive price convinced me. I was not disappointed. I received initial confirmation emails. Having then not heard anythi... See more
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Company details
Written by the company
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!
Contact info
Doughty Street 1, WC1N 2PH, London, United Kingdom
- 08009506002
- shop@turmericandhoney.com
- www.turmericandhoney.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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Customer service needs improvement
It is a scam. They send incomplete order. Typically the most expensive item is missing and then do not respond to e-mail and phone calls. If you take a look there is no customer Service and that is for a reason.
Edit: Company finally responded after my review in TrustPilot. So they fixed a mistake and that is great but complete lack of customer service is a major red flag.
Pleased to discover Tumeric and Honey. My orders have been well packed and…
My orders have been well packed and delivered in the time frame . The staff, pharmacist and Nina have all been very pleasant on the phone . The pharmacist was very knowledgeable and helpful. Nina the homeopath and owner willingly gave me her time to help sort important homeopathic support for my husband and I have been grateful for her knowledge when helping me as my previous homeopath has retired to Spain. The whole family have items from the shop and we were all pleased to find Tumeric and Honey as our homeopath retired. I will be ordering again soon. Marian.
5* Service!
I was concerned after reading some reviews following my order, but the items were received within a couple of days. Really happy with the service and would order again.
Avoid
Avoid! They do not send items and take your money and mess you around on the phone. Contact your bank
Order took 13 days to arrive and was…
Order took 13 days to arrive and was missing the most important thing in the order. Joke
VERY PLEASED WITH THIS COMPANY
So glad I found this company, have now ordered several times and never had a problem. They have products that can be difficult to source and at a good price compared to elsewhere. Staff are always very helpful if I have had a query. Very happy with the service I have received.
I have ordered from them a good 3-4…
I have ordered from them a good 3-4 years now and each time they provided excellent service and respond time. My delivery experience have also been great so far.
Was Sus as there are negative reviews…
Was Sus as there are negative reviews but got my cytoplan order very quickly from these guys took about 2 days. So, very pleased.
This company is a SCAM
This company is a SCAM. They take your money and then never ship the order you purchased. When you contact them to request a refund, they don't respond. This is FRAUD.
Quick delivery
I was scared to place the order at first because of the reviews, but this website was the only one that had the product in stock. I decided to take the risk and placed the order. To be honest, I ordered it on June 28th and received it today! It was really quick, so I can’t complain.
I bought Just bee honey and tumeric.
I bought Just bee honey and tumeric.
I took it twice and didn’t get a good response whether it does bad before good like a lot of health products.
I had severe stomach pain and have coincidentally gained weight.
I think I will stop.
I am a bit of a baby and need to feel better or I give it up.
Babies can’t eat honey until they are above 2 years old.
5* again
Received my second order- no idea what any of the previous negative reviews are about...? Very strange. Don't be put off by them. Much better customer service here than any other health-related website, on a par with Ainsworths, who like T&H allow you to call up or call in.
The shop selection is excellent, the order is full and even had a very thoughtful addition included tailored to what i was buying. Even got an email through with a recipe just as I was deliberating dinner which I used. Great stuff. Wish I'd found this shop sooner.
Speedy shipping and great product selection
Great selection of products - specifically Quicksilver Pure PC which has been hard to find- fast next day delivery and great customer service 😊 Great shopping experience!
This company was very helpful.
Excellent product and prompt delivery
I had a query and it was dealt with promptly
Always deliver quickly
Always deliver quickly. I had an issue with delivery ( Royal Mail) and within 24hours Tumeric and Honey sorted it and I had my product re delivered. Highly recommend!!
Excellent buying experience and customer support
Ordered from this store multiple times so far. Everything smooth and fast.
And on my last order, I accidentally made a mistake with my shipping address, and customer support was very quick and accomodating to help me. So, they really deserve the best rating possible.
Stunning service…
I have been a regular customer for some time and love their range of supplements (including the ones that are not available elsewhere), their prices and stunning service, thank you so much
Order not received
I placed an order and did not receive it. Over a month ago. I have tried to contact them via email and messager but no reply. Missed orders happen but I am just not getting any reply back. I would not recommend using them at all.
Serious Safety Issue – No Accountability
This company sold back dates batches and unsafe product for children. They admitted the mistake but after that there was no response, no resolution and no accountability.
When it comes to children’s safety, this level of negligence and lack of follow up is unacceptable. I would strongly advise other parents to be cautious.
Even i didn't ask for money refunded, they did it by their own wish..really strange
Do not use - money taken but goods not received
I ordered on 22nd November, had dispatch confirmation on 24th November, but never received anything. Chased on 1st December, and again on 2nd etc., was told it has been dispatched and I'd receive more information, but since then I've heard nothing. Tried ringing but just got a recorded message saying their phone lines were closed due to how busy they were. I never received details (despite multiple requests) of who it was sent via, so couldn't track with delivery company. I've raised a chargeback request via my payment card, as at present I've paid for goods I've not received, and am getting nowhere with Turmeric & Honey. Disappointing as they looked like a good business; if I was in London I'd go into the shop to find out what's going on but that's not feasible. Do not recommend - wish I'd read Trust Pilot before ordering. Lesson learnt.
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