I was reluctant to place an order because of the negative reviews, but the competitive price convinced me. I was not disappointed. I received initial confirmation emails. Having then not heard anythi... See more
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Company details
Written by the company
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!
Contact info
Doughty Street 1, WC1N 2PH, London, United Kingdom
- 08009506002
- shop@turmericandhoney.com
- www.turmericandhoney.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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Item delivered very quickly
Item delivered very quickly, great customer service.

Reply from Turmeric and Honey
Quality products and fantastic service
Nina was incredibly helpful in suggesting high quality supplements, and I was able to find products through her that I couldn’t find elsewhere. She also arranged speedy delivery so that I could be sure to receive the products before I left town.

Reply from Turmeric and Honey
No parcel no refund
This company is an absolute disgrace. I have received neither my parcel nor the refund. Don't trust their replies here under others' reviews like they are sorry, because they are not. They know they are scammers.
Customer service was virtually non-existent — brief, dismissive replies like “we’ll look into the problem” and nothing more. My repeated refund requests were ignored until I warned them I would leave a negative review. Only then did they email me claiming the refund had been issued, but almost a month later, the money still hasn’t reached my account. Unprofessional, incompetent and utterly unreliable.
I will also report them to consumer protection authorities.

Reply from Turmeric and Honey
Speedy delivery and great product availability
Products which are difficult to find elsewhere are available here; delivery is exceptionally speedy.

Reply from Turmeric and Honey
NOT TO ORDER ANYTHING FROM THIS E-SHOP
I ordered from this page in 11/2024!!! It’s 7/2025 and I have no money, no ordered item so far. I highly recommend NOT TO ORDER ANYTHING FROM THIS E-SHOP. Nobody will send you Your money back :(
Order ref.: TH17221

Reply from Turmeric and Honey
Excellent service I received…
Excellent service I received high-quality products with remarkably fast delivery. The customer service team was very helpful and attentive. Highly recommended!

Reply from Turmeric and Honey
SCAM/THEFT/NO ANSWER
Ordered my supplements from this company 3 months ago. Didn't receive anything, not even a shipping update. When I informed the team, they "obligingly" apologized and said they will be resend the order - only to lie again. I asked for a refund and they have ignored all my emails so far. Have never been treated so much like shit by a company, have never been scammed with such impunity. will report this to all available authorities.

Reply from Turmeric and Honey
Product as described 👌
Product as described 👌
General experience good 👍
Order arrived on time 📦

Reply from Turmeric and Honey
I recently placed an order with…
I recently placed an order with turmeric and honey and I'm thoroughly impressed with the entire experience from start to finish.
The website was extremely easy to navigate everything was clearly laid out. Any extra information i needed was easy to find at the bottom of the site for a first time customer like me.
After placing my order i got promptly informed about my delivery and tracking details. Additionally the customer service was outstanding i had a quick question about one of the products , the lady was very polite and friendly. Its rare to come across such warm and attentive service these days.
I'm very pleased and will definitely be ordering again. Highly recommend both for quality and customer support.

Reply from Turmeric and Honey
Much better than the ratings suggest!
As usual, I was worried when reading the reviews on Trustpilot, but my experience turned out to be a very good one.
I was looking for a specific natural treatment for my condition that I only found on a few sites. One of them was Turmeric and Honey, which had good prices and conditions, so I tried my luck.
I ordered on June 16th, they shipped it the next day, and I received it on June 24th. The total delivery time was about 5 working days from UK to Italy, which was way faster than I expected. No customs. The product I ordered seems to be fine and has a great expiry date (2 years).
The support was friendly and responded quickly, as I was worried about having entered the wrong address.
A downside: they didn't send me a tracking number, but my local carrier sent me one via email when it reached my country. (I'm not sure if others will do the same). Another potential downside is the limited payment options; I would have liked to pay with PayPal.
But besides that, it was a very good experience and doesn't correspond with the bad ratings they have on Trustpilot.
EDIT 29-07-2025: Second order with no issues either, all good, thank you.

Reply from Turmeric and Honey
All the products I purchased from this…
All the products I purchased from this company were of excellent quality. Since not all of them are available in my country, I can say I was very satisfied not only with their quality but also with the customer service. The products arrived on time without any delays. I highly recommend this company and would definitely buy from them again!

Reply from Turmeric and Honey
5 star service
Products arrived in great condition and the prices I got them were great! Delivery was very fast and customer support was excellent at helping me with some questions I had! Will definitely be shopping again!

Reply from Turmeric and Honey
Big variety of products that I can't…
Big variety of products that I can't find in my own country, delivery and communication was good. Will use again in the future.

Reply from Turmeric and Honey
First time buying from them and it was…
First time buying from them and it was great ! Delivery was fast and the customer service helped me alot with my order!

Reply from Turmeric and Honey
I ordered my supplement over a week…
I ordered my supplement over a week ago. I'm just getting confirmation that it's sent, which might take a further week to reach where I live. I needed it urgently, so this slow delivery is frustrating

Reply from Turmeric and Honey
Excellent products
Personal touch to the order all explained very clearly and prompt delivery..
A really great ethical business..

Reply from Turmeric and Honey
i paid the order but did not recive any…
i paid the order but did not recive any order confirmation nor delivery

Reply from Turmeric and Honey
Poor stock shelf life
Unfortunately the product had a very short shelf life, around 7 months, which is half the minimum I would usually expect for this product. They said that this was the longest shelf life they had for this product, so I guess subsequent purchasers would have received a product with an even shorter shelf life.

Reply from Turmeric and Honey
Sadly 3 stars due to poor customer…
Sadly 3 stars due to poor customer service. I loved the various products available on the website, ordering was easy and my items arrived safely and in good time with emails to keep me updated.
I did however try to contact customer services via telephone and email as I noticed that I didn't order a dispenser pump for a refill item I'd already purchased. At that time my order hadn't yet been dispatched, and to save postage and emissions I would have liked to have bought the pump and added it to my existing order.
By the time I finally received an email and message on my answer phone the order had left the warehouse. I'd like to add that closing customer services at 3pm every day must have added to the delay in responding thus making a possibly simple task much more difficult than necessary.
I did appreciate the message that finally
arrived on my answer phone and response to my email though alas it was too late
re reply below: a timely response would still have been appreciated though I appreciate that perhaps you weren't able to on this occasion

Reply from Turmeric and Honey
Unacceptably Slow Delivery Despite High Charges
I recently ordered from Turmeric & Honey and paid £5.99 for delivery — a steep fee, especially considering the company is based in London and I’m in Birmingham. Despite this, my order only arrived today, 25th April, which is a completely unacceptable delay.
I was in urgent need of the item and expected much faster service given the short distance and the high delivery cost. There was no proper communication, no tracking updates, and no explanation for the delay. For a company that deals in health and wellness products, such poor service is particularly concerning.
It honestly felt like once they took the payment, the rest didn’t matter. I expected better and more reliable service. I will not be ordering from them again and urge others to be cautious if time is a factor in your purchase.
Very disappointed.

Reply from Turmeric and Honey
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