TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more


Company details

  1. Watch shop

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Duplicate order corrected…

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two issues, neither of which is on you: the watch is gorgeous, but there is insufficient contrast between the hour/minute hands and the dial, making it difficult, depending on the lighting, to tell the time. The second issue is the surprise $47 import fee I received a few days before delivery. Thank you President Trump!

30 December 2025
Rated 5 out of 5 stars

Reliable, Trustworthy and fast!

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described.

TUS operate a loyalty points scheme which is very nice to use towards future purchases.

18 December 2025
Rated 5 out of 5 stars

Orient Watch

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch before. Quick google search and little pressure on crown followed by turning the crown clockwise. Watch is keeping good time and came with Warantee booklet. I plan on making another purchase soon.

30 November 2025
Rated 5 out of 5 stars

Great choice of watches

Great choice of watches at a very keen price.
Good communications throughout ordering process with quick deliver
Very pleased with the quality of the Orient watch

23 November 2025
Rated 5 out of 5 stars

Excellent service

This was my first time buying from TUS watches. The watch arrived today, just a couple of minutes ago, in perfect condition.
Great communication. Excellent service. Fast international delivery, carefully packed for safe shipping. I'm absolutely buying again.

11 November 2025
Rated 5 out of 5 stars

Great service

Great service. First class communication, Excellent prices and very attentive customer care. Second purchase and I will buy again from TUS.

29 October 2025

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