Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.
Contact info
United Kingdom
- www.tuswatches.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first watch purchase was a superb experience!
I recently purchased an Orient Mako 2 watch from TUS watches for my 41st birthday and the service was fantastic. The watch is beautiful and was a great price, the delivery was really quick and the packaging was good too. Overall a great experience buying from TUS watches and I'll be back again!
Every thing was as it should be but no…
Every thing was as it should be but no warrenty card

Reply from TUS Watches
First time buyer,won’t be the last
First time doing business with TUS and it won’t be the last?
I ordered a pre owned watch expecting just that,but received a brand new one still in protective stickers etc,wonderful surprise,super quick free postage and well packaged and the TUS wrapping around the presentation case is a lovely touch,wouldn’t hesitate to highly recommend.
Great selection & prices
Tom was amazing from start to the end, always made sure I had all the information needed to make the right decision. He went above and beyond to get the watch delivered fast. Definitely recommend this place for beginners & collectors both.
Great service
Easy ordering and fast next day delivery. Unfortunately the watch did not appeal to me in the flesh so I returned it and was refunded the next day. I ordered another style which again was delivered next day and I am very happy with it.
Great customer service and highly recommended.
10/10 would recommend 👍
I can’t recommend this company enough. Always quick to answer any questions and quick delivery always. Customer service is second to none and after buying from here a couple of times I will 110% be returning the next time I buy another watch.
Alan H
Best Watch Purchasing Experience
Amazing customer support, promptly responded to any questions I had, ensured speedy delivery. What more could you ask for, thank you!
Can't fault it
Very pleased with the service. Straightforward, and rapid dispatch. Love my new Orient too!
Really straightforward and a great…
Really straightforward and a great price , real happy with the whole purchase
Easy transaction
Easy transaction, quick delivery and well packaged. Ex Display watch in great condition. Thanks
Bought as a present for my sons…
Bought as a present for my sons birthday and he loves it
The watch came next day as it was in stock and really pleased
Perfection! Superb Customer Service...
The true test of any business is not when things go well, but when problems arise. I bought my 2nd watch from TUS this week (Because the first was great). It was delivered the next day and beautifully packaged. However, the watch wasn't working right. (It was ex-demo but did look perfect) I messaged TUS and received a reply within 5 minutes, which included two things. 1. A free returns label. 2. A promise to ship out (at no extra charge) a better option. I packaged and returned the first watch, only to be told that the better spec replacement was already in the post. It came the next day (today) and is perfect. There was also a gift for my troubles. Now that is world-class service. Sincere thanks to TUS and to Tom...
Great watches
Great watches, great service and very quick delivery. I love ordering from Tus.
Orient Star Au0006S00B
Excellent service fast efficient nice packaging good price very pleased with my Orient Star watch
A first class experience
First class experience with this firm; very pleased with price, delivery was rapid, packaging fantastic and item itself sized for my wrist perfectly straight out of the box in line with my request. Cannot fault. “Buy with confidence” sounds banal, but in this instance it fits the bill exactly!
Many thanks again.
Very fast delivery
Very fast delivery, item as expected, most competitive price I could find online
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







