First time user - found the link on Liverpool Empire after tickets were sold out and ended up finding sold out concert tickets last minute. Would defo use the site as it's no like others, which allow... See more
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Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.
Contact info
United Kingdom
- www.twickets.live
Replied to 96% of negative reviews
Typically replies within 1 week
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Quick, efficient process
Very quick and efficient process to sell a ticket the day before a gig when someone was unable to make it. The whole process took just a few minutes.
Really good to know about this and how…
Really good to know about this and how it works the customer service was informative
Never any problems when I purchase…
Never any problems when I purchase tickets. Always a speedy delivery.
Have sold & purchased via Twickets very…
Have sold & purchased via Twickets very easy to you would recommend
Twickets for me is for the genuine fans…
Twickets for me is for the genuine fans and people, who are able to buy tickets from other fans and people without being took advantage of, and for people who for what ever reason are not able to go to show, know the ticket is going to a genuine fan and they are not being ripped off !! It is a superb website and stops the gready unscrupulous touts from ripping off the genuine people who work hard to try and see live shows!! Well done twickets, shame on the ticket touts and shame on the government for ignoring ticket touts !!
Great Seller - No problems
Seller was great checking on the e-mail address and was prompt to forward me the Ticket.
The attachment worked on my phone in the wallet but wasn’t printable.
Fantastic
Fantastic, easy and cheerful transaction. Definitely using Twickets again and the thing I love the most about this app is it's fairness to keep touts out! Well done Twickets.
A verified authentic trusted way to sell and source tickets.
relatively quick to set up and use with a reasonable spread of interest on the site. A verified authentic trusted way to sell and source tickets. A little bit of understandable faff to prove the authenticity of tickets
Quick responses from seller
Quick responses from seller. It was a last-minute shout to go and so it was great that everything was confirmed so quickly. The seller accepted my offer price of face value too.
I just need some for Geese at The Troxy in September. All the recent Geese ones were gone as soon as my push notification reached me, even though I clicked immediately.
Very quick and easy
Great price and easy to use
Great price and easy to use. These were tickets that were difficult to get hold of elsewhere.
Rip Off
Several things wrankle with me. I could not travel to the Grand National and thought this would be fine.
I put tickets on and before I knew it they were sold - with no ability to change my mind. I then had to pay the express postage and best of all- there is now a problem with PayPal so no money.
I should have just given the tickets to a family member… so I don’t understand all this positivity as my experience is crap. I am now out of pocket.

Reply from Twickets
Really easy to follow process
I’ve had nothing but positive…
I’ve had nothing but positive experiences using Twickets. It’s such a relief to have a ticket resale platform that genuinely looks after fans by keeping prices at face value, which makes it fair and stress free compared to many other resale sites.
The process is straightforward, secure, and easy to use, whether you’re buying or selling. I especially like how transparent the fees are and how quickly tickets appear and sell once listed. It gives real peace of mind knowing that everything is checked and moderated, so you’re not at risk of being overcharged or scammed.
I’ve managed to get hold of tickets for events that were completely sold out, and also successfully sold spares without any hassle. Twickets is now my go-to whenever I need tickets,reliable, fair, and fan focused. Highly recommended!
Very straight forward and helpful
Very straight forward and helpful
Thank you
Would recommend!
I made an account. Set up ticket alerts. Found the tickets I was after then bought them!
Very easy to do. Would recommend.
Easy transaction
Easy transaction, email from ticket seller arrived promptly after paying for them. No issue getting into venue on day of show. Would use Twickets again.
Great site
It’s the first time I’ve used the site, very easy, quick and safe to use will definitely use again
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